Employee Relations Human Resources

JILL A. KRAUZA SPHR, PMP, SHRM-SCP

**** ******** **. ***.********.com/in/jillkrauza *******@****.***

Murrysville, PA 15668 724-***-****

PROFESSIONAL PROFILE

Results-focused, credentialed, global Human Resources Leader with cross-functional business background; known for achievements in driving organizational effectiveness by delivering strategic human resource processes and initiatives aligned with global business objectives. Leadership of Human Resources functions include Executive Coaching, Succession Planning, Culture Change, Diversity and Inclusion, Talent Acquisition, Talent Management, Internal Communications, Workforce Optimization, Organizational Design and Development, Total Rewards, EEO / Affirmative Action Planning, and Employee Relations. Recognized as an effective communicator, mentor, and energized change agent, highly skilled at building collaborative business relationships.

RELEVANT CAREER EXPERIENCE

Honeywell Inc. 2012 - Present

Honeywell, Pittsburgh, PA

Global Senior Human Resources Leader

Responsibilities include Global Talent Acquisition, Talent Management, Culture Initiatives, Community Outreach, Employee Relations, Workforce Optimization, Internal Communications, Leadership Coaching, Succession Planning, Organizational Design & Development, Affirmative Action Planning, and strategic initiatives, and locally supporting centralized benefits, payroll, and compensation centers of excellence. Responsible for key Integration activities following Honeywell’s purchase of Intermec/Vocollect including policy and benefits harmonization, communications, and process implementation.

Vocollect, Inc., Pittsburgh, PA Director, Human Resources

Led Vocollect’s Global Human Resources function with responsibilities in the Americas, Europe, Hong Kong, Singapore, India and Japan. Responsibilities span Talent Acquisition, Talent Management, Culture Initiatives, Community Outreach, Employee Relations, Workforce Planning, Internal Communications, and strategic initiatives, while locally supporting centralized benefits, payroll, and compensation centers of excellence. Member of the Executive Team. Vocollect/Intermec was acquired by Honeywell 9/18/2013.

Federal Reserve Bank of Cleveland, Pittsburgh, PA SR HR and Business Leader experience timeframe: 1998-2012

Led functional areas of Human Resources, Treasury Services, Cash Services, and Business Support. Member of the Executive Team. Earned #1 Top Performance Ratings during each of these 14 years. Position eliminated when entire business line was transferred to Minneapolis, MN.

Led Human Resources function including Payroll, Benefits, Training, Recruitment, and Employee Relations. Formulated and implemented strategies in Organizational Development, Talent Acquisition and Management, Diversity and Inclusion, and Culture Change.

Formulated performance management processes with business line management to improve productivity and accuracy. Achieved productivity records in operations through design and implementation of reward/incentive systems and supportive culture. Compared to partner site, achieved productivity 51% higher on average. Received 5.0/5.0 (highest) operations performance ratings from U.S. Treasury each rated year 2006-2011.

Co-created the Welcome and Succeed Approach (People Do Matter Award-winning process) culture change that contributed to a 72% reduction of first-year turnover, a 69% reduction in employee relations issues, and saved approximately $1 million over 2 years.

Planned and implemented enterprise-wide employee opinion surveys and action planning, achieving 96% participation rates. Through culture change initiative at the Pittsburgh location, 2004 survey scores improved by 20% from 1998 scores and the Pittsburgh location scored 94% higher than companies in the national database for identical survey items (compared with 12% higher in 1998). In 2004, the Pittsburgh location achieved the ranking of #4 Best Places to Work in Pittsburgh.

Developed and implemented policies, ensuring compliance with corporate practices, laws, regulations, budget, data privacy, and records management.

Designed reward, recognition, and retention programs, including variable pay incentives and service award programs.

Enhanced functional diversity and inclusion practices through an innovative modular method to inspire adoption of everyday inclusive practices.

Designed succession management template and rotational program to develop leaders.

Collaborated with business line management to develop workforce planning models to meet organizational needs. Implemented intervention strategies to redeploy resources and restructure functions to optimize efficiency.

Conducted investigations, reengineered investigative processes, and served as ethics deputy, EEO counselor, OMBUDS representative. Coached and mentored in compliance matters and employee relations.

Designed and implemented community outreach program for job readiness and interview skills training.

Performed benchmarking analysis to assess internal processes. Reengineered processes to improve efficiency.

Provided strategic and operational direction for the Pittsburgh Treasury Retail Securities (TRS) business line which consists of 11 operations, 260 employees, with a budget of $40M, and $20B in unissued Treasury Securities.

Served as Chair of the Bank’s Information Security Committee

Implemented IT controls pertaining to encryption, change control, FISMA testing, technology project standards, recertification, and Least User Access.

EDUCATION and PROFESSIONAL DEVELOPMENT

MBA, University of Pittsburgh, Joseph M. Katz Graduate School of Business, Pittsburgh, PA

BBA, Double major concentration: Management and Marketing/Minor concentration in Music,

Saint Mary’s College of Notre Dame, Notre Dame, IN, Graduated cum laude.

SHRM-SCP, Society for Human Resources Management

Senior Certified Professional credential

SPHR, Human Resource Certification Institute, Alexandria, VA

Senior Professional in Human Resources credential

PMP, Project Management Institute, Newtown Square, PA

Project Management Professional credential

AIT Business Solutions, LLC, Glendale, AZ

Six Sigma Greenbelt Training

Leadership Pittsburgh XXVII, Pittsburgh, PA

Innovative leadership program for established senior leaders

Trailblazers Leadership Program, Chicago, IL

Premier leadership program for Officers of the Federal Reserve System

Six Sigma Academy International, Scottsdale, AZ

Six Sigma Champion Training

AWARDS and RECOGNITION

Professional Conferences Presenter and Consultant

Earned recognition for innovative approaches to organizational development, talent acquisition and talent management. Was a speaker and panelist at professional conferences and consultant to corporate leaders in optimizing workforce capabilities and designing effective strategies to drive organizational culture change.

Federal Reserve Bank of Cleveland President’s Award

Received highest award given in 2005 for leadership of talent acquisition accomplishment.

People Do Matter Award

Company received award from Allegheny Conference on Community Development and Pittsburgh Human Resources Association for outstanding people practices, developed by Krauza and Kane.

MEMBERSHIPS and AFFILIATIONS

Municipality of Murrysville, Personnel Board Member 2012 – 2014

East Suburban Citizen Advocacy, Board of Directors 2011 - Present

Regional District Council of the YMCA, Council Member 2011 - 2013

I Lead with Integrity, Inc., Board of Directors 2010 - 2013

PA West Chapter of Hugh O’Brian Youth Leadership (HOBY), Board of Directors 2008 - 2009

Society for Human Resource Management, National Member 2011 - Present

Project Management Institute, National Member 2007 - Present

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