RENMAR
LUSTINA
Contact
Address:
Al Rigga, Dubai,UAE
Phone:
Email:
*******@*****.***
Languages
English
Tagalog
Seeking a challenging job in any field of: Administrative / Office Assistant,Customer service, Document controller. A Strong multitasking skill and a positive attitude seeking to assist all times. Skilled in using basic office equipment. A proven track record of providing superior administrative support in various office setting. Eager to bring my knowledge, my enthusiastic personality to work for. Summary of Qualifications
11 years experienced in Administrative Assistant / Office Assistant.
1 Year experience in Waiter / Kitchen Steward.
Excellent written and verbal communication skills.
Remarkable experience in management of mailroom operations, courier and messenger operations.
Profound knowledge of the department and its function within a corporate facility.
Proficient in Microsoft Office- MS Word, Excel and Power point with a typing speed of 35 wpm.
Excellent organizational and communication skills to assist Client Relation Executives.
Ability to prioritize multiple tasks and familiar with all office equipment.
Ability to handle highly sensitive information in a strictly confidential manner.
Skilled in answering phone calls, transferring calls and e-mails. Professional Experience
MAILROOM / OFFICE ASSISTANT
CLIENT RELATIONS DEPARTMENT
DAMAC PROPERTIES, LLC, DUBAI, UAE
SEPTEMBER 2011 – JANUARY 31, 2018
Supports Senior-VP, Directors, Managers and employees through a variety of tasks related to organization and communication.
Responsible for shiping/receiving of all mails packages and parcels.
Managed sorts and delivers all incoming mail and packages to each department.
Facilitated to pick up all outgoing mail and applies postage.
Generate and printing barcodes for Local and International.
Sort outgoing mails in Local and International. Sort the International Mail by zone upon putting barcode check the names in the system if have the same barcodes.
Computed amount of postage required for outgoing mail based on weight and classifications.
Ensure process every outgoing mail on Post Office Stamp machine
Ensure delivery of outgoing mails to post office.
Track shipments to fill relevant details in distribution and shipping forms, providing accurate information to ensure that the mails are delivered to the right locations and people.
Support to pack and answer all postal questions for customers requiring assistance Keep record all inbound/outbound using computer system in particular to be able to identify date and receipt, where and to whom it was sent for easy identification. This will help to prevent losses of mails and packages.
Provided ongoing customer service to all contacting the department.
Preparing Sales and Purchase Agreement as requested by the Customer to CRE.
Answer and direct phone calls, Provide information by answering questions and requests, Reply to email, telephone or face to face enquiries.
Perform modification to update customer's record, develop and maintain a filing system.
Performs other duties as assigned.
Order office supplies, Submit and reconcile expense reports. OFFICE ASSISTANT-WAJAHA PRIVATE BANKING
DUBAI ISLAMIC BANK,MAIN BRANCH, AL MAKTOUM RD, DUBAI, UAE, JULY 2008 – JULY 18, 2011
Providing administrative support to ensure efficient operation of the office.
Greeted customers and clients and directs them to appropriate company personnel.
Assisting the Managers and the client by providing documents needed.
Develop and manage office files and records and prepare file storage list for easy access.
Assist receptionist during lunch or any other breaks or absences and provide support to front desk operations in office.
Ensure neat and clean front office, meeting area for the convenience environment of both employees and customer.
Performs other duties as assigned.
Making coffee to the Staff and Customer to make them comfortable. OFFICE ASSISTANT
DU TELECOM MAIN OFFICE, DUBAI MEDIA CITY, UAE
NOVEMBER 2007 – JUNE 2008
Providing administrative support to ensure efficient operation of the office.
Greeted customers and clients and directs them to appropriate company personnel.
Assisting the Managers and the staff by providing documents needed.
Produce and distribute correspondence memos, letters, fax messages and forms.
Develop and maintain filing system.
Ordering / Request Supplies for the department.
WAITER / KITCHEN STEWARD
TESTA ROSA CAFÉ
DUBAI FINANCIAL CENTER, DUABI, UAE
APRIL 2006- September 2007
Take orders from and served freshly made sandwiches appetizers, salads, beverages, and coffee to customer.
Answer questions about the menu and make recommendations when appropriate or requested.
Assist a team of hosts and hostesses by greeting, seating, and thanking customers.
Communicate with kitchen staff directly and via computers.
Maintained healthy relationships with all the customers by remaining focused on their needs.
Maintained high standards of hygiene throughout the Coffee Shop’s serving and seating area.
Cleaning tables, removed dirty dishes, and replaced table linens.
Cleaning and polished furniture, shelves, walls, and equipment
Washes silverware, utensils, kitchen ware and glass ware.
Check inventory of cleaning supplies.
Maintain store cleanliness.
Making supplies inventory and monthly report.
Education
2005
Computer System
and Network Technology
AMA
Computer Learning Center,
La Union, Philippines
Certificate
DAMAC STAR
PERFORMER
Visa Status
Visit Visa
Valid Until:
January 18, 2020