Manager Management

ZIYA ABBAS. H

L: Vellore, Tamil Nadu

E: ***********@*****.*** M: +91-812*******

Ln: www.linkedin.com/in/ziya-abbas-46bb3b133

About Me

Business Analyst with over 1.8+ years of experience supporting business solution in Enterprise custom applications and analysing business operations. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company.

Being a people’s person and an effective communicator helps me to understand requirements and translate the same to internal team in order to attain the desired results which will in turn enhance the revenue.

Skills

Business Analyst

●Technical specifications creation

●Presentation and facilitation

●Requirement Gathering & Analysis

●Functional Specification Document

●Business Requirement Document

●Business Process and Feasibility Study

●Manage Product & Sprint Backlog

●User Acceptance Testing

●User stories, Use cases & Test case scenarios

●Flowcharts and Prototyping

Solutions

●Enterprise applications - Facility Management, Contract management system, Asset Management, Employee Identification,

Visitor Management System.

● Logistics & Supply chain Management, Warehouse Management

Technical Skills

●Block Chain, Digital SCM

●RFID, IOT, Smartcard, Barcode, Biometric

●SAP Integration with asset management.

Tools & Software’s

●MS Visio, Gliffy, Draw.IO, Adobe Xd and Pencil

●SPSS, E-views.

●MS Office- Excel, Word, Power point.

Post Sales

●Project Management

●Enterprise software implementation

●Planning and implementation

●Problem Resolution

●Testing plans

●Training delivery

Work Experience

March 2018 – Current

Pathfinder Enterprises Solutions

ROLE: Technical Consultant (Business Analyst)

Responsibilities but not limited to:

●Product Specialist for Facility Management Software called RECKO, followed by Contract management, F&B Management and Retail Management software's.

●Analysing existing customer functionality requests for providing business-value based recommendation to product owners.

●Collaborating on all stages of the software development life cycle, from requirements gathering to production releases.

●Assisted the sales staff with customer presentations by demonstrating the product.

●End to end training for new joiners on facility management product.

●Partnering with Project Manager and Development Lead to identify opportunities for better collaboration and process improvements.

●Documenting Functional Specification Document and Business Requirement Document and analyse procedures to see that they would meet changing business needs.

●Performs User Acceptance Testing in the final stage of the sprint or project.

●Designing Wire frames, Prototypes and site maps using MS Visio, Giffee, Draw.IO, Pencil and Adobe XD.

●Preparing sample KPI's, dashboards and reports for development to increase business operational efficiency.

●Utilized problem-solving skills to analyse and resolve issues that effected business operations and goal achievement.

●Made appropriate changes and modifications to project plans to meet organizational needs.

●Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.

RECKO – Facility & Asset Management Solution

●RECKO is to manage every facility from within a single platform, RECKO records asset history with complete end-to-end details such as asset condition, geographical and manufacturer details, category (multilevel), cost centre, technical specifications, asset references, spare parts, images, parameters, staff responsibilities aside from similar other important record histories.

●Ensure compliance at each stage, stay informed on the cost of each asset and maintain a through history card that encompasses detailed information on each and every aspect of the asset before and after implementation of RECKO’s CAFM Solution.

●Systematically detect new assets and automatically determine the timely disposal of the same.

●Manage Contracts and Sub-Contracts efficiently with Recko’s Contracts and Sub-Contracts tool

●Stay abreast on the asset history, namely the material used, details of preventive and breakdown.

●Materials Management tool to keep a tab on inventory levels and maintain a materials registry that comes with the unique option of incorporating a unique material code specially assigned for it.

●Align it pre-defined approval hierarchy and set multiple escalation levels for people of same/ next levels depending on total value of the task.

●Adaptable with internal/ external account histories, it is easy to switch committed estimates into invoices, generate a Chart of Accounts or make an invoicing timetable automatically set to the billing cycle.

PROLEAZ - Contract Management Solution

●PROLEAZ is smart as it is seamless- Completely auto-integrated, the system allows for revenue calculation and rental sharing as dictated in the lease terms contract.

●Using Deep Dived Analytics, users have complete access to accurate information about the optimal benefits of lease legacy.

●PROLEAZ takes care of a fully automated data analysis system so that tracking of individual Retailer’s performance, analysing trends and gleaning meaningful insights into buying behaviour becomes easy and measurable.

●he Invoicing and Receipts and the dedicated Activity Manager feature, individual Shopping centres are empowered in realizing the full potential of their revenue life cycle, in that each and every commercially leased contract within the Shopping centre is fully integrated, automated, stream lined and on track with deadlines, every single time.

Certification & Internship

Business analysis certification from Udemy, on Dec 2019. Credential ID- UC-BLC2SJUB.

Internship training in BHEL BAP in Supply chain management and overall study on organization.

Internship training in KGE Technology.

Implant Training Program in BSNL, Vellore.

Implant Training Program in HCL, Velachery.

Education

B.Tech. Computer Science & Engineering with First Class from B.S.Abdur Rahman Crescent Institute Of Science & Technology, Chennai, during 2012 – 2016

MBA – Systems & Operations with First Class from B.S.Abdur Rahman Crescent Institute Of Science & Technology, Chennai, during 2016 – 2018.

Extra-curricular activities

Chief ambassador for” UNITED NATION CRESCENT UNIVERSITY CHAPTER” and added more than 250 students as a member.

Chief coordinator for” MADRAS MANAGEMENT ASSOCIATION” in BSAU’ and added more than 65 students as a member.

Coordinated a national level mathematical symposium” CRESTECH 17” in BSAU.

Coordinated a national level mathematical symposium” INFINITY-15” in BSAU.

Contributed in organising “OPEN HOUSE EXHIBITION” held at BSAU.

Personal Details

Father’s Name:

Birthday:

Gender:

Mr. Hamza Hussain

November 03, 1993

Male

Marital Status:

Nationality:

Single

India

Languages

●English

●Hindi

●Urdu

●Tamil

Declaration

I, Ziya Abbas H, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Ziya Abbas H

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