Manager Program
Resume:
Joyce Monroe
Flora, Mississippi 39071
adavhx@r.postjobfree.com
OBJECTIVE
To serve as a consultant or employee with a large organization or agency that would allow the opportunity to use a wide range of technical and business skills
EDUCATION
Master of Public Administration (August 2017), Belhaven University, Jackson, Mississippi
Bachelor of Business Administration, Belhaven University, Jackson, Mississippi
No Diploma, pursuit of Bachelor of Science in Biology (Medical Records), Jackson State University, Jackson, Mississippi
EXPERIENCE
Mississippi Department of Child Protection Services, Jackson, MS
Senior Business Analyst/QA Lead Tester (2015 – Present)
Analysis and design of a new system to replace legacy system for the Child Protection Agency users; Gather business and technical requirements to help bring a solution; Develop and manage test plans and test cases as features are developed; Track defects and defect resolutions which involves communication with the team and management; initiate test automation by identifying opportunities in test plan and build automated regression test scripts as needed.
Conducted feasibility studies for use of open source software in the project to meet the demands and needs of the organization.
Performed QA on an Agile/Scrum Project.Serve as lead tester/test manager for the CCWIS Project which includes writing and executing manual and automated test cases. Advocate quality testing by planning and managing resources and help to bring resolution to issues that impede testing or as a result of testing.
Managed and authored automated test suites and defects.
Program Administrator (2013 - 2015)
Administrative work involving planning, organizing and supervising a validation unit consisting of three employees.
Utilized available resources to verify and validate the quality of data generated by sixty reports in compliance to Olivia Y Lawsuit. Managed and coordinated report deficiencies in an issue log. Collaborate with consultants, vendors, and internal staff in resolving reporting issues. Compiled and authored a report to submit to senior management, Olivia Y Monitors as well as external and internal attorneys.
Program Manager (2012 – 2013)
Complete assigned reports by validating and verifying information on reports using business rules in compliance with Olivia Y. Lawsuit. Submit findings timely to Program Administration.
A WIDE VARIETY OF ADMINISTRATIVE AND PROFESSIONAL SKILLS WHICH INCLUDE
Microsoft Word, Excel, PowerPoint, Publisher, Moviemaker, Certification: Grant Writing, Excel I & II, Word, SQL Querying, Access, HTML, PowerPoint, Data Modeling, Requirement Gathering, Critical Thinking and Creative Problem Solving,
SOFTWARE
JAMA, Smartsheet, Microsoft Visio, Skype, Microsoft Office 365, Photoshop, SharePoint, Testlink, Katalon Studio, FootPrint,Cornerstone, Citrix, DocuSign,
TRAINING AND SEMINARS
2016 Mississippi Digital Summit, Red Cross Responsive Training for Manning Shelters, Business Analysis & Requirement Gathering (1/13/2016), Data Modeling (4/6/16), Critical Thinking & Creative Problem Solving (4/14/16), Agile & LOC Training (9/15/16), SQL Querying (12/08/15), Agile & LOC Training (9/13/16 – 9/15/16), BA19 – User Acceptance Testing (UAT) for Business Analysts, Certified Tester through the America Testing Quality Board/International Test Quality Board, CompTIA Linux + Certification (12/15/17), Excel Level 1 (10/21/15), Excel Level 2 (10/22/15), Microsoft SharePoint Foundation (9/6/17), Certified Scrum Master (3/10/17), Access
Contact this candidate