Product Owner

RITWIK SEN 1-647-***-**** **********@*****.*** LinkedIn

Highly capable Product Owner with 4+ years of experience, seeking to leverage proven leadership and strategy skills to implement and transform technology and vision into value as a Product Owner. Worked directly with clients on implementing innovative enterprise level solutions and leading between 10-20 cross-functional global team members to 75% efficiency improvement and large cost savings during projects across various business units in the Travel & Transportation, Banking, Insurance, Energy & Utilities and Analytics spaces.

SKILL SET

• 4+ years on client focused Enterprise-grade Product Development Strategy and Product Ownership roles with 5 Portfolios under my supervision.

• Lead Agile-based cross-functional global teams of 8 in various spaces: Banking, M&A Rumour Analytics, Insurance and Energy.

• SME for 50+ features within Banking, Insurance and Energy products (incl. essential privacy and security features).

• Experienced in UX, Design Thinking and innovative Customer Experience driven projects. • Expertise in AGILE & SAFe • Predictive Data Analytics

• JIRA, Qlikview, Tableau, Microsoft Office Suite, Apple Keynote, Sketch, Adobe Creative Suite, Autodesk Maya.

EXPERIENCE

06. 2017 – 07.2019: Product Owner - IBM Canada Ltd. Toronto

• Tactical product vision ownership and collaboration with other Product Owners and aligning on roadmap with Product Managers delivering products in

• Implemented 10 unique user-centric features utilizing business KPIs through metrics which expedited proprietary technology implementations, supporting APIs, increasing our client-base.

• Managed, collaborated and liaised daily with multiple stakeholders to understand needs, awareness of technology stack and communicate product plan, key analytic findings, market needs and resolve technical issues to ensure the vision was aligned with client expectations and market demand.

• Supported the AGILE development process and as Stakeholder for product back-log, prioritized 60+ user stories, features and defects in conjunction with end-users and various stakeholders: UX, Engineering teams.

06. 2016 – 06.2017: Product Analyst Product Owner - IBM Canada Ltd. Toronto

• Simultaneously lead and managed 4 products in the Banking and Energy spaces by providing strategic solutions to clients in Europe and North America increasing efficiency, effectiveness and performance of business KPI metrics.

• Accelerated product adoption rates by 65% by continuously engaging with stakeholders, UAT, A\B testing, analyzing market trends, QA and presenting bi-weekly client product demos, in-turn increasing product viability, B2B trust and profitability.

• Analyzed business functional requirements to identify decision flows, identifying information and procedures allowing senior management and client teams to have an early understanding of implementation processes.

• Primary point-person for Scrum team of 10, offered clear functional and non-functional requirements and intended customer value to Engineering, UX and QA teams.

10. 2015 – 06.2016: Senior Business Analyst - IBM Canada Ltd. Toronto

• Translated stakeholder requirements, into tangible deliverables: Detailed Business Requirements Documentation outlining over 65 use cases, 120 user stories, data visualization, functional specifications and workflow diagrams to team and client-end paving way for business case justification for implementation and delivery.

• Co-ordinated and lead over 5 knowledge transfer sessions to engineering stakeholders and client teams increasing business process effectiveness.

• Defined, prioritized and maintained a well-groomed backlog and created over 70+ User Stories and Acceptance Criterias for multiple products.

• Maintained and prioritized over 60+ User Stories from product back-log and conducted multiple levels of testing including: functional, regression, user acceptance integration and performance with UX and Engineering teams to verify client’s requirements were met.

10.2014 – 10. 2015: User Experience / User Interface - IBM Canada Ltd. Toronto

• Worked alongside IBM and Apple's teams in Cupertino, California to design and develop over 10 next generation Mobile Enterprise applications exclusively for iPhone, iPad and the Apple Watch for the Aviation, Chemicals and Petroleum and Energy sectors.

• Lead a team of 5 Junior UX Designers to strategically innovate over 30 user friendly features with a healthy backing of Big Data and Analytics.

• Created 25 different user focused KPI's and data-driven recommendations which were used to evaluate designs and inspire new ideas.

• Presented user-interface demos to large on-site client groups and workshops.

EDUCATION

2013 – 2014: University of Waterloo - Masters, Digital Experience Innovation (User Experience & Human Computer Interaction Research) \ Minor in Business, Project Management

2005 – 2007: Sheridan Institute of Technology - PGD., Advanced 3D Data Simulation

1999 – 2005: Carleton University - BA Hons., Arts, with electives in Psychology

CERTIFICATIONS

• IBM Agile Practitioner • IBM Cognitive Services Practitioner • IBM Travel and Transportation Industry Certification • Toastmasters.

ACTIVITIES

• Working towards Certified Scrum Product Owner certification & PMP • Attending conferences (Google I/O, WWDC, GDC)

Contact this candidate