Administartive officer

Adekanla, Eberechukwu

Chartered Institute of Portfolio Management, (PMIN)

Contact: +234**********

Home Address: ** ******* ******, **********, *******. Email: ***********.********@*****.***

Biodata: Female and Nigerian

CORE COMPETENCES

• Highly skilled in Administrative, Zoho CRM, Sales Consultant. Business Analysis and Risk Management.

• Flair for best practice and commitment to good corporate governance

• Enthusiastic and flexible with ability to use own initiative and work independently.

• Integrity and strong presence that inspires confidence.

• Possess strong analytical and problem solving skills with ability to make well thought and informed decisions.

• Highly trustworthy, discreet and ethical with leadership capabilities.

• Excellent written and verbal communication skills.

• Strong team player, willing to learn and share experience with other team members.

• Computer literacy (all Microsoft office programs)

• Accounting and Peachtree, ZOHO CRM.

CAREER OBJECTIVES

• To undertake independent and objective examination of business units and associated risks with the aim to offer profound policies geared towards good governance while ensuring that best practices are being adhered to.

PROFESSIONAL EXPERIENCE

Head of Administration

C2S Nigeria Limited

A media broadcast Company, fully owned subsidiary of WTS UK with branches in Lagos and Abuja. 2A Alanamu Close, Allen Avenue, Ikeja, Lagos.

Key Achievements:

• Designed and implemented a core administrative system.

• Conducted seminars and trainings on Microsoft excel and administration.

• Developed new and modified existing internal control procedures. Responsibilities:

• Manage all administrative operations including meeting with internal and external stakeholders, filling paperwork.

• Sales invoicing, issuing Discounts, Credit notes and Debit notes for all clients, commissions and refunds.

• Maintaining customer ledger balances, receivable and payable schedule.

• Preparing and maintaining sales reports, stock report and bank receivables on a monthly and annual basis for the Financial controller.

• Bank reconciliation of bank balances with customer ledgers.

• Processing of local purchase orders, (internal and external), attending to customer requests (phones, emails etc.), validating retirements and monitoring disbursements.

• Accounting duties such as minting and disbursing petty cash, Cash deposits, debt recovery etc. and reporting same to the financial controller on a weekly/monthly basis. July 2014 - December 2016

C2S NIG LTD

A Broadcast system company, fully owned subsidiary of WTS UK with branches in Lagos and Abuja. POSITION: SALES AND ADMIN ASSISTANT

Key Achievements:

• Designed a staff performance review report to measure and identify performing and non- performing marketing staff.

• Developed new and modified existing internal control procedures.

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Responsibilities:

Maintains promotional database by inputting invoice and bill-back data.

Computing Product Pricing and Updates, monitoring shipments/Goods-in-transit and stock.

Liaising with the store keeper, maintaining proper stock count and issuing delivery note to customers

Maintains customer database by updating customer profile, ledger and balances and preparing and distributing monthly reports to clients.

Keeps track of satellite bookings, payment and reconciling them

Asist with admin works like arranging and Organizing files

Dealing with debtors, making sure payment is made

Balancing cash registers with receipts, issuing receipts and preparing monthly reports for all banks.

JANUARY 2012 – JUNE 2013:

C2S NIG LTD;

A Broadcast system company, fully owned subsidiary of WTS UK with branches in Lagos and Abuja POSITION: RECEPTIONIST

Key Achievements:

• Developed new and modified existing internal control procedures. Responsibilities:

Attending to internal and external queries/complaints/queries by telephone, fax, e-mail and post for both customers and staff.

Take and relay messages, inquiries, complaints and relaying same to appropriate persons.

Supervising and arranging meetings and conferences, retreats, exhibitions etc. both within and outside the office (flights, hotels, transportation)

Prepare letters and document, memos, notices etc and responding to same.

General administration duties-filing, faxing, e-mailing, supervising and ensuring general office duties are

Schedule appointments, meetings and ensuring reminders and schedules are properly programmed and attended.

Provide first-hand information to callers, redirect calls and attend to visiting customers. 2010-2011

ARABA’S HOMEMADE, Yaba, Lagos.

Araba’s Homemade Limited, founded in 2000, and based in Lagos, Nigeria, specializes in baking the most exquisite cakes and patisserie.

POSITION: CUSTOMER SERVICE OFFICER

Responsibilities:

• Providing information to customers about our goods and services when they inquire.

• Attending to and resolving complaints about our goods/service.

• Liaising with various departments about orders, bookings, deadlines and cancellations.

• Taking orders, making reservations as well as assisting customers with amendments of their bookings.

• Preparing reports based on customer feedbacks to be used by management.

• Developing new processes that will help to provide better service conditions to customers and working to achieve set out targets based on conversion to sales. Professional and Academic Qualifications:

• Full Member Portfolio Manager

Chartered Institute of Portfolio Management, (PMIN) Qualified – April 2018

• Member Nigeria Institute of Management (NIM)

Qualified – November 2012

• Bachelor of Science (BSc, Marketing)

Enugu State University of Science and Technology

Graduated - 2010

• Diploma in Computer Appreciation and Desktop Publishing. DOSKAY KOMPUTERS LIMITED

Graduated - 2008

• West African Examination Council (WAEC),

Falomo High School Ikoyi.

Graduated – 2005

References shall be made available on request.

Contact this candidate