Manager Training
Resume:
EVELYN D. ROBERTSON, Ed.D., MBA
Austin, TX 78642 ******.*********@*******.***
Professional Profile
Accomplished business professional with a successful track record delivering training and leading organizational change transformations. A strong business entrepreneur with a unique perspective focusing on the human side of strategic initiatives specifically the design, development and delivery of strategically linked training solutions, organization change, and Total Quality Management; at the field, staff, and corporate levels. A creative problem solver with a track record of success in the development and deployment of innovative corporate programs.
Qualification Highlights
•Expertise in designing and developing training initiatives linked to the required competencies, skill, development needs, and strategic direction of the organization.
•Comprehensive background in training and development, organization change and effectiveness, organization development, knowledge management, diversity leadership, and sales.
•Subject matter expertise in change, organizational effectiveness, developing high potential employees, problem solving, critical thinking, conflict resolution, meeting facilitation, assessments, and development of high performing teams.
•Successfully implemented leadership development training initiative in 10,000-person division of Fortune 50 Company generating a 50% increase in sales revenue.
•Expertise in conducting current state assessments, statistical gap analysis, benchmarking, comparative analyses, and organizational culture studies.
•Boards and Memberships include: Vanguard University of Southern California (Board of Trustees), Transportation Foundation of Los Angeles (Board of Directors, Vice Chair), Phi Delta Kappa (Doctorate Level Honor Society), Employer Support for the Guard and Reserve (California State Director of Training and Director of Awards), Los Angeles Urban League (Board of Directors), Delta Sigma Theta Sorority (Charter Member, Long Beach), Christian Life Church (Board of Trustees)
Education
Ed.D., Organization Change
Pepperdine University – Malibu, California
M.B.A., Business Administration
Pepperdine University – Malibu, California
B.A., Business Administration
University of Washington, Seattle, Washington
Professorships
•Former Adjunct Professor, Pepperdine University, School of Education and Psychology, Doctorate in Organizational Leadership. Course: Transforming Organizations in a Global Community
•Former Adjunct Professor, Chapman University, Masters in Organizational Leadership, College of Lifelong Learning, Department of Professional Studies. Course: Organization Behavior
Professional History
Robertson and Associates – USA 2001 to present
Organization Change Consultant
Assists organizations in designing and implementing strategic change, OD, OE, and training/business performance improvement initiatives. Uses an approach rooted in strong business ethics, a commitment to knowledge transfer, and a focus on improved bottom line results.
Consulted with client to invest training resources to fully equip employees to integrate their talent and resources across the organization. The training initiative developed the appropriate competence that provided knowledge for practical use and led to peak performance. Assisted client to identify functional requirements, develop its training and development architecture and vision, create an implementation roadmap, and incrementally implement an integrated solution of leading learning and development applications.
Consulted/trained public sector organization to assist with their government mandated organization split.
Consulted with 16,000-member law enforcement agency for return on investment of training and development dollars for the professional staff. Consulted with same law enforcement agency in implementing culture shift toward the empowerment of professional staffers.
Consulted to a segment of the education industry in leadership training and development.
Honors:
American Business Women’s Association – Business Associate of the Year
County of Los Angeles – Commendation from Don Knabe, Supervisor, Fourth District
California Legislature Assembly – Certificate of Recognition from Assembly Member Betty Karnette, 54 A.D.
United States Department of Defense – Seven Seals Award – Thomas F. Hall, Assistant Secretary of Defense (Reserve Affairs)
Pepperdine University, ‘Pepperdine People – Alumni in Action’
Insperity – Austin, Texas 2017 to present
Business Performance Advisor
Provide human resource and business solutions to the small-to-medium-sized business market. Build business partnerships and sell Insperity’s comprehensive human resource solution for complex HR needs.
Responsible for educating business owners on how Insperity can share liability, handle payroll, ensure compliance with HR-related government rules and manage numerous HR administrative tasks.
Xerox Leadership Institute - Stamford, CT 1998 to 2001
Global Talent Program Manager
Assisted in the design and implementation of the corporate knowledge management initiative. Guided corporate talent management programs to assess and prepare future leaders for senior level positions. Responsible for leadership development research, planning, and implementation.
Successfully implemented OD training initiative focused on talent management in 10,000-person division of Fortune 50 Company generating a 50% increase in sales revenue.
Major accomplishments:
oConducted a knowledge management culture survey in the Peoples Republic of China.
oCo-host and speaker for a five-day strategy symposium for twelve CEO’s from Namibia, Africa.
oChaired the national leadership committee for a global sales manager’s conference.
Recognition: Long Term Incentive Award.
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