Customer Service Sales

CURRICULUM VITAE

JAMEELA BEGUM

Contact No: +***- 66931826

Email: *************@*****.***

Old Airport, Doha - Qatar

OVERVIEW

Creative and resourceful teacher with proven ability to enhance students’ performance, offering five years of varied instructional experience. Possess à positive and effective teaching style with the willingness to work above and beyond the call of duty.

PERSONEL PROFILE

Name : JAMEELA BEGUM

Husband Name : Mohammad Naeem Noor

Date of Birth : 20 January 1979

Nationality : Indian

Marital Status : Married

Religion : Islam

Driving License : Valid in Qatar

EDUCATIONAL QUALIFICATION

From St. Ann's College

Osmania University, Hyderabad, India.

Passing year: March 2001

Well versed in Arabic, English, Mathematics, Science, Urdu & Hindi

Second language was Arabic in Bachelor of commerce

SYSTEMS & COMPUTING

LANGUAGE Microsoft Office 2007, Windows XP, Windows Vista

LANGUAGES KNOWN

Arabic : reading, writing and spoken.

English : reading, writing and spoken.

Urdu : reading, writing and spoken.

Hindi : reading, writing and spoken.

TRAINING, REPORTS & WORK EXPERIENCE

IELTS Certification from British Council, Doha Qatar in 2009.

Attended Sales & Customer Service Training Based on Skin Care, Perfumes and Cosmetics from

CHANEL Company in Amsterdam, Holland in Feb 2007.

Attended Sales & Customer Service Training Based on Skin Care, Perfumes and Cosmetics from CHANEL Company in Budapest Hungary in Feb, 2006.

Attended Training and Seminar Based on CHANEL Products from CHANEL Company in Spain in Feb.2005.

Attended Training Based on Skin Care & Cosmetics in Dubai, UAE in May 2005

Sales and Customer Service Skills Course from ABBEY Training Services in Sept. 2004, Doha Qatar

Customer Care and Sales Skill training from Spearhead Training Institute in June 2003 in Doha Qatar.

Specialized Managerial Training Course in Export Procedures and Documentations from Small Industries Development Organization, Hyderabad India in 2001.

Diploma in International Airlines and Travel Management from Trade Wings Management, Hyderabad, India in 2000.

Successfully completed English Typewriting Course (40 w.p.m) from State Board of Technical Education and training Hyderabad, India in July 1999.

WORK EXPERIENCE

Presently working as Home Tutor from KG to Grade 5 students.

Worked as Finance Assistant from 1st Nov. 2009 to 16th June2010 in Finance Department, Qatar Airways.

Worked as Sales Assistant for CHANEL in Qatar Duty Free Company, Qatar Airways from 15th May 2002 to 30th Sept. 2009.

Worked as an office supervisor from 2001 to 14th Jan 2002, in Travel Port Travel agency in Hyderabad, India

Worked as Accountant in Travel Port travel agency Hyderabad, India from 1999 to 2001.

Worked as Computer Ticketing Clerk in Travel Port Agency in Hyderabad, India from 1998 to 1999

KEY RESPONSIBILITIES:

“Engaging preschool activities encourage young learners to learn new skills while having a great time”.

Motivate and stimulate a child's learning abilities, often encouraging learning through experience

Provide pastoral care and support to children and give them with a secure learning environment

Assist with the development of a child's personal, social, language and physical coordination abilities

Develop and produce visual aids and teaching resources

Encourage mathematical and creative development through stories, songs, games, drawing and imaginative play.

Help children develop curiosity and knowledge

Share knowledge gained with other practitioners and build and maintain relationships with parents

Observe, assess and record each child's progress

Ensure the health and safety of children and staff is maintained during all activities, both inside and outside the nursery or school

HIGHLIGHTS OF KEY RESPONSIBILITIES:

Planned, prepared and delivered instructional activities that create an environment where children are actively engaged in the learning experience.

Identified and adapted teaching resources in order to meet the varying needs of children with different learning abilities, learning agilities and special education needs.

Offered plans for enhancement in which children are encouraged to be engaged in the learning process.

Maintained an accurate teaching record and monitored learning performance to provide feedback on progress – Prepared and evaluated students’ performance to monitor progress.

Researched and utilized variety of learning materials, resources and technology methods [such as: Internet-learning, library, team learning] to support and develop the classroom environment.

Advised and monitored children in the use of new learning materials and teaching equipment.

Communicated cooperatively with peers, colleagues and parents to meet teaching goals and ethical standards.

Participated in training programs and educational courses to keep up to date with new teaching methods, new developments and teaching resources.

Evaluated the students’ class work and assignments: Graded tests, essays, reports and other assignments – Regularly provided students with feedback in line with the school assessment systems.

DECLARATION

The above information provided is correct to the best of my knowledge and belief. I shall be grateful if you provide me the chance to work with you. I shall work to best of my abilities and your expectations

(JAMEELA BEGUM)

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