Engineer Service
Resume:
Gerald Espedillon De Vera
Al Azizi Bldg., Al Wahda St.
Sharjah, United Arab Emirates
E-mail: ******.*******@*****.***
Phone: +971*********
Age: 27
Birthday: May 2, 1992
Civil Status: Single
Citizenship: Filipino
WORK EXPERIENCE: :
Coreon Internet Express Inc. (Philippines) November 7, 2016 — August 30, 2019
Network Support Engineer I/Business Development Engr.
Network Operation Center (NOC) Engineer – experienced shifting schedules to accommodate 24/7 network monitoring.
Installation and maintenance of network devices such switches, routers and wireless access points. (CISCO, Mikrotik, Ubiquiti, D-Link, TP-Link)
Hands on with different routing protocol such as static routing, OSPF, NAT, ACL, tunneling, VPN, PBR, etc.
Installation of Microwave Point to Point Antenna (Ubiquiti antenna)
Project handling by doing ocular inspection, purchasing of necessary devices, cabling and installation.
Monitor overall IP network health ensuring 24x7 operations and resolving service impacts.
Providing client support via phone call or site visit.
Perform scheduled and emergency configuration changes to the network.
Manage overall LAN connection (access points, NAS, PC, printers, scanners, CCTV, etc.)
Installation and maintenance of computers (hardware and software)
Creating internet service business proposals and hands-on negotiation with clients though meetings and emails.
Direct engagement to protect company and client relationship for business development.
Alarm Data Security System Inc. (Philippines) May 2013 — January 2016
Alarm System Operator
Fast response time to alarm events and troubleshoot possible causes of disconnection from the server.
Manage the request of clients and assist them with precautionary measures to
prevent further problems on their alarm system.
To be alert always and having the presence of mind dealing with critical scenarios.
Manage monthly report for the assigned client.
QUALIFICATIONS: :
Passed the Cisco Certified Network Associate (Routing and Switching)
(Certification has expired last April 12, 2019)
Knowledge in different routing protocol such as static routes, OSPF, VLAN, VPN. Tunneling, ACL, PBR, etc.
LAN management (NAS, computers, printers, scanners, biometrics, etc.)
Experience in handling projects taking necessary steps to achieve success.
Installation of computer operating system.
Hardware and software troubleshooting.
UTP and fiber optic cable installation
Civil Service Professional Passer (Civil Service Commission of the Philippines)
Proficiency in Microsoft Office, including Access, Excel, Word and PowerPoint
Good communication skills, both written and verbal.
EDUCATION: :
BS in Electronics and Telecommunications Technology
University of Makati (Philippines)
June 2008 — March 2012
High School 2004 — 2008
Pangasinan State University Laboratory High School
SEMINARS ATTENDED: :
"Cisco Certified Network Associate Training"
Converge Training and IT Services
Eng. Mark Anthony V. Melendres CCNA/CCNP/CCAI
"Fiber Optic Splicing and Testing"
Telecommunications Training Institute
Mr. Enrico A. Toledo & Mr. Noel Lorenzo
REFERENCES: :
Ms. Cindy Valenzuela
Accounting Assistant - Silentnight UAE LLC
Ms. Jasmine Pangilinan
Executive Secretary - Rockies General Trading
Mr. Gil Labongray
Network Support Engineer II – Pisopay.com, Inc.
Contact this candidate