Customer Service Representative
Resume:
Unique Blair
Customer Service/ Production
Chattanooga, TN 37411
*************@*****.***
I have a lot of different skills I have been in the production area and also customer service area. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
ASSEMBLERS, INC. - Chattanooga, TN
March 2018 to Present
Answering calls for Customers who purchased items from Contracted stores to schedule them services for their items to be assembled
Bodyshop/ Production
Volkswagen - Chattanooga, TN
October 2016 to March 2018
• Starting off the very beginning of a Volkswagen Atlas
• Taking metal parts and placing them on robots to build the underbody of the Volkswagen vehicles.
• Make sure you have a perfect Volkswagen vehicle so that you can make your customer happy by buying the cars you put together for them.
Customer Service Representative
Southeastrans - Chattanooga, TN
September 2015 to January 2016
Answering phone calls for Blue Care members to get them scheduled for non emergency appointments Customer Service Representative
Convergys - Chattanooga, TN
April 2015 to September 2015
•Ability to ensure superior customer experience by addressing customer concerns, demonstrating empathy, and providing an effective resolution.
•Knowledge and ability to resolve technical issues, as well as, general issues within customer accounts.
•Suggestive selling of equipment and programming packages.
•Utilized company policies and procedures effectively in order to retain customers. Cashier
Bojangels - Chattanooga, TN
August 2014 to April 2015
•Responsible for greeting all customers upon entrance.
•Accurately take customer orders via telephone and in person.
•Maintain up-to-date knowledge of sales and store promotions.
•Required to handle customer complaints, as well as, general questions.
•Gained ability to work in fast-paced environment.
•Accurately balance cash drawer before and after every shift. Cashier
Bojangles - Chattanooga, TN
September 2013 to May 2014
•Responsible for greeting all customers upon entrance.
•Accurately take customer orders via telephone and in person.
•Maintain up-to-date knowledge of sales and store promotions.
•Required to handle customer complaints, as well as, general questions.
•Gained ability to work in fast-paced environment.
•Accurately balance cash drawer before and after every shift. Education
High School Diploma
Howard High School - Chattanooga, TN
2014
Skills
Customer Care, Call Center, Customer Service, CSR, Customer Support
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