Human Resources Employee Relations

Robert E. Thorne, MHR, PHR

***** ******* **** ****** ******, CO. 80138 615-***-****

**********@*****.***

Human Resource and Operations Professional with extensive experience in

resolving business/operational issues using human capital resources.

Background also includes budget development, forecasting and operations

management, and overseeing projects and providing consultation using Lean

Six Sigma Principles. Excellent interpersonal and analytical skills; able

to prioritize, develop and implement new projects designed to exceed

expectations.

Willing to relocate and/or travel.

TECHNICAL PROFICIENCIES

Microsoft Office (Word, Excel, PowerPoint, Outlook) Webpage Design

Taleo ATS Visio Healthcare Source ATS

Business Object 6.5 Scansoft Paperport 9.0 InfoPath Publisher

UltiPro Crystal Reports

AREAS OF EXPERTISE

? PHR Certification ? Lean Six Sigma Black Belt ? Budget Analysis

? Strategic Planning

? Project Management ? Taleo and Healthcare Source ATS? Leadership

? Contract Sales

? Lawson Integration ? Generalist ? Requirements

Gathering ? HRIS

? Client Relations ? Malcolm Baldrige Award (2) ?

Building/Establishing Relationships

? Program Development ? Conflict Management - Rule 31 Certified

? HCAHPS Improvement using

Studer/Press Ganey principles

PROFESSIONAL EXPERIENCE

St. Anthony Hospital Level 1/Ortho Colorado Specialty Hospital

April 2018 - Present

Human Resources Director, Lakewood, CO

. Active member of the Senior Administrative Team that works to

determine the strategic vision, goals, philosophy and direction of St.

Anthony (SAH) and Ortho Colorado (OCH) Hospitals

. Responsible for the overall operations of the Human Resources

Department.

. Develop and address strategic and human resources operational issues.

. Provided leadership and guidance to SAH/OCH departments and subsidiary

units ensuring compliance with established human resources policies

and procedures and represents SAH/OCH on all human resources dealings

with federal and state agencies. .

Amedisys, Inc.

October 2016 - April 2018

Sr. HR Business Partner, Nashville, TN (National in Scope)

. Responsible for aligning business objectives with employees and

management in designated business units.

. Served as a consultant to management on human resource-related issues.

Acted as an employee champion and change agent.

. Assessed and anticipated HR-related needs by communicating needs

proactively with our HR department and business management, and sought

to develop integrated solutions.

. Formulated partnerships across the HR function to deliver value-added

service to management and employees that reflected the business

objectives of the organization.

. Maintained an effective level of business literacy about the business

unit's financial position, its midrange plans, its culture and its

competition.

Crisp Regional Health services August

2014 - October 2016

Human Resources Director, Cordele, GA

. Active member of the Senior Administrative Team that works to

determine the strategic vision, goals, philosophy and direction of

CRHS.

. Responsible for the overall operations of the Human Resources

Department.

. Develop and address strategic and human resources operational issues.

. Provided leadership and guidance to CRHS departments and subsidiary

units ensuring compliance with established human resources policies

and procedures and represents CRHS on all human resources dealings

with federal and state agencies.

. Served on several committees throughout the organization and provides

reporting and analysis concerning department volume and performance

trends and ensures the timely completion of all human resources

reporting required by state and federal agencies.

Community Health Systems August

2009 - August 2014

Human Resources Director, Shelbyville, TN

. Plan, implement and administer all personnel policies and procedures

at Heritage Medical Center.

. Oversee the administration of the benefit program in compliance with

CHS/corporate policy.

. Coordinate the development and implantation of the wage and salary

program.

. Maintain adequate and confidential personnel filing system.

. Oversee the Worker's compensation program.

. Provide service to line managers in areas of employee relations,

management development and conflict prevention and resolution.

> Community Cares Champion

Facility Compliance Officer, Shelbyville, TN

. Monitor and support the implementation of the Corporate Compliance

Program.

. Facilitate compliance training for all employees.

. Investigate non-compliance allegations.

> Chairman of Facility Compliance Committee

Facility Operations Director, Shelbyville, TN

. Administrative management of ancillary departments including

Marketing, Information Systems, Dietary and Plant

Operations/Environmental Services.

> Monitor spend for $2M budget, recommend cost savings initiatives

> Manage onsite IT staff including Director to deliver helpdesk

support and software implementation for facility

> Manage onsite Dietary staff including Director to deliver patient

meals and employee cafeteria for facility

> Manage onsite Plant Operations and Environmental staff including

Director

DELOITTE SERVICES LP

Product Owner - Partner Matters, Nashville, TN (National in Scope)

January 2007 - August 2009

. Application ownership for the entire product lifecycle.

. Worked closely with HR, Benefits/Retirement and Information Technology

departments.

. Guided the development and deployment of Partner Matters solutions to

significantly improve performance, increase stability, streamline

processes and lower costs of doing business by providing solid

strategic technology recommendations and solutions.

> Succession Planning - Software developed to monitor succession

plans for all Partners and Principles within the Firm

> Relocation - Software developed to track relocation expenses for

the firm. Approximately $560M in annual spending.

> Retirement Planner - Developed solution to enable several users to

forecast for retirement planning

> Retired Partner Email - Developed Solution to keep Retired partners

connected with the Firm

HCA Hospital Corporation of America, Nashville, TN. (National in Scope)

Mar 2005 - Jan 2007

System Administrator - Taleo (HRIS) Nov

2006 - Jan 2007

. Worked in Human Resources as an IT support professional and analyst

for HR applications.

. Supported 240 corporate and facility recruiters nationwide using Taleo

ATS (Applicant Tracking System) which was used to track 60k active

applicants within HR annually.

. Trained end users the functionality, performance and capabilities of

the system via web casts, conference calls and interactive training

sessions.

> Designed custom reports using Business Objects 6.5.

> Generated reports that monitored efficiency of recruiting

departments.

> Created PowerPoint "story boards" to show efficiencies in the

recruiting department.

> Developed Training programs for field of 240 recruiters on

Taleo/Lawson interfaces.

> Authored training materials for 2 and 4 hour as well as 2 day

training sessions (classroom and web based)

> Worked with Developers to design new functionality within Taleo ATS

> Develop interactivity between the Lawson HR system and Taleo

> Worked with development manager / team to define the business and

functional needs of the software

> Worked with Quality Assurance to test the software prior to

implementation

> Trained end users and business managers in the new functionality of

the software

Senior Business Analyst (HRIS)

Mar 2005 - Nov 2006

. Supported the Supply Chain Department to analyze and collaborate on

Information Technology Solutions.

. Developed training and implementation programs.

. Provided coaching, technical and functional guidance on project

deliverables.

. Developed business requirements documentation and processed flow

charting.

> Cultivated new relationships with key business partners

> Improved customer satisfaction with Supply chain development to

100% satisfied from 50%

> Implemented weekly meetings to discuss progress on multiple

projects

Xerox Corporation, Nashville, TN (National in Scope)

Oct 1992 - Mar 2005

Lean Six Sigma Black Belt

Jan 2003 - Mar 2005

. Validated and scoped projects by linking customer requirements with

business processes.

. Used DMAIC and other key Six Sigma tools to deliver profits to the

organization.

. Developed and mentored project teams.

. Lead and influenced high impact teams for the company including:

Supply/Inventory Management $37M (scope) and Process Improvement $2M

(scope).

Senior Customer Account Manager, Nashville, TN., Portland, OR. & Denver,

CO. Oct 1992 - Jan 2003

. Supervised 3 Managers and 100 associates.

. Developed and monitored $3M budget centers including sales, profit and

loss, and operational activities.

. Built strategic relationships with senior leadership of Fortune 100

companies, such as: Nike, HP, Intel & HCA)

. HR responsibilities included: performance management, benefits

administration, compensation, recruiting, training and development.

> Developed "Keep the Change" training for associate level

comprehension of profit/loss and budget administration.

Education

Lipscomb University, Nashville, TN

2012

Masters in Human Resources

University of Northern Colorado, Greeley, CO 1992

Bachelor of Science (Business Administration emphasis in Human Resources)

Certifications

Professional Human Resources (PHR) - Current

2006

Society for Human Resource Management (SHRM-CP) 2015

sHRBP 2017

Six Sigma Black Belt

2005

Associations

> Board of Directors: Crime Stoppers Williamson Co. 2007

> Member: Society for Human Resource Management

> Leadership Bedford 2010

> Board of Directors: Leadership Bedford 2011 to 2014

> Board of Directors: Cordele Chamber of Commerce 2015 to 2017

> Board of Directors: Industrial Development Council 2015 to 2017

> Elected Personnel Committee First Baptist of Cordele (Chair); Chairman

Search Committee 2015

> Board of Directors: SOWEGA-AHEC 2015 to 2017

> Board of Directors: GHHRA 2016 to 2017

> Board of Directors: University of Northern Colorado Alumni Assoc. 2019

to Present

Languages

Latin (Working knowledge)

RET

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