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Health Care Customer Service

Location:
Surrey, BC, Canada
Posted:
November 20, 2019

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Resume:

Rahel Mersha

*** ******** ** **

T*Y *Z*, Calgary AB

Phone: 403-***-****

Email: adav2l@r.postjobfree.com

SKILLS AND QUALIFICATIONS

Health Care Aide Certified

Obtained past experience in the health care industry working as a clinical nurse

Excellent customer service experience

Communicate effectively with patients with respect and patience

Compassionate and strong communications skills

Passionate about caring for people

Hard worker punctual reliable and trustworthy

Proficient computer skills and use of internet

EDUCATION

2012 Health Care Aide Certification ABM College of Health and Technology

2009 Clinical Nursing First Year Certification Rift Valley University Collage, Ethiopia

2009 Hair Dressing Certificate, Orion Beautician School, Addis Ababa, Ethiopia

2009 High School Diploma Harar High School, Addis Ababa, Ethiopia

2007 Computer Diploma, Nejat Computer Service, Addis Ababa, Ethiopia

PRACTICUM EXPERIENCE

2012 Bethany Care Society, Airdrie, Alberta

oAssisted patients with daily life routines

oClean and care for patients

oCommunicate effectively with patients

oFollowed regulations and policies of care center

WORK EXPERIENCE

2019- current CBI Home care – Calgary Alberta

2012- 2019 Health Care Aide Revera - Okotoks, AB

Assisted patients with daily routines

Followed regulations and policies of care center

2013- Present Cleaner Boardwalk Rental community – Calgary, AB

Clean building entrances, elevators, offices, halls, stairwells, laundry rooms, garbage rooms, amenity rooms, and any other common areas as required

Ensure the health, comfort and safety of the Customers

Ensure all equipment is working and being maintained properly

2010-2012 Housekeeping Peter Lougheed Hospital – Calgary, AB

Responsible for maintaining a clean area for staff and clients

Followed policies and regulations regarding sanitation requirements

2010 – 2011 Night Cleaner Servpro Cleaning Company – Calgary, AB

Worked independently and completing jobs with employer satisfaction

Motivated worker to sanitize all areas instructed

2009 – 2010 Health Care Worker Hiwot Fana Hospital – Ethiopia

Interacted with patients to ensure that they were receiving the care necessary

Assisted patients with mobility problems

Assisted patients with feeding

REFERENCES

Available Upon Request



Contact this candidate