Health Care Customer Service
Resume:
Rahel Mersha
Phone: 403-***-****
Email: ***********@*****.**
SKILLS AND QUALIFICATIONS
Health Care Aide Certified
Obtained past experience in the health care industry working as a clinical nurse
Excellent customer service experience
Communicate effectively with patients with respect and patience
Compassionate and strong communications skills
Passionate about caring for people
Hard worker punctual reliable and trustworthy
Proficient computer skills and use of internet
EDUCATION
2012 Health Care Aide Certification ABM College of Health and Technology
2009 Clinical Nursing First Year Certification Rift Valley University Collage, Ethiopia
2009 Hair Dressing Certificate, Orion Beautician School, Addis Ababa, Ethiopia
2009 High School Diploma Harar High School, Addis Ababa, Ethiopia
2007 Computer Diploma, Nejat Computer Service, Addis Ababa, Ethiopia
PRACTICUM EXPERIENCE
2012 Bethany Care Society, Airdrie, Alberta
oAssisted patients with daily life routines
oClean and care for patients
oCommunicate effectively with patients
oFollowed regulations and policies of care center
WORK EXPERIENCE
2019- current CBI Home care – Calgary Alberta
2012- 2019 Health Care Aide Revera - Okotoks, AB
Assisted patients with daily routines
Followed regulations and policies of care center
2013- Present Cleaner Boardwalk Rental community – Calgary, AB
Clean building entrances, elevators, offices, halls, stairwells, laundry rooms, garbage rooms, amenity rooms, and any other common areas as required
Ensure the health, comfort and safety of the Customers
Ensure all equipment is working and being maintained properly
2010-2012 Housekeeping Peter Lougheed Hospital – Calgary, AB
Responsible for maintaining a clean area for staff and clients
Followed policies and regulations regarding sanitation requirements
2010 – 2011 Night Cleaner Servpro Cleaning Company – Calgary, AB
Worked independently and completing jobs with employer satisfaction
Motivated worker to sanitize all areas instructed
2009 – 2010 Health Care Worker Hiwot Fana Hospital – Ethiopia
Interacted with patients to ensure that they were receiving the care necessary
Assisted patients with mobility problems
Assisted patients with feeding
REFERENCES
Available Upon Request
Contact this candidate