Bookkeeping Professional

Michael Hagedorn

605-***-**** ****@********.** linkedin.com/in/mghagedorn Sioux Falls, SD

Profile of Qualifications

Results-driven leader possessing a strong business acumen coupled with a wide array of experience.

Dynamic leadership skills, key to directing daily operations and driving operational efficiency.

Possesses a strong attention to detail, critical to managing finance operations with precision.

Experience in handling company bookkeeping, accounts payable and receivable and payroll.

Recognized for the ability to identify client needs and outline individualized solutions to ensure fulfillment.

Demonstrated ability to grasp new concepts quickly and excel in positions with increasing levels of responsibility.

Career Highlights

Succeeded in building business from ground up to profiting $20M collectively within a 20-year period. Recognized as top Cash Register dealer nationwide for 12 consecutive years.

Achieved 200% faster order processing time, as well as significant reductions in entry errors, by streamlining order and invoicing procedures.

Brought accounting processes in-house, resulting in annual savings of $35k. Reduced labor cost by $50k annually by optimizing use of available resources.

Implemented innovative team building strategies to improve employee morale, resulting in turnover rate of less than 10% annually.

Lowered shipping times by 1-2 days by automating low stock reordering solutions.

Deployed highly effective internal policies and procedures, leading to increased profitability with a 40% margin.

Negotiated favorable terms throughout vendor agreements, leading to 6% price advantage over competitors.

Areas of Expertise

Operations Management

Continuous Process Improvement

Network Optimization

Data Import Applications

Technical Solution Creation

Organizational Management

Strategic Planning

MS Excel

Finance Operations Management

Leadership & Development

Interpersonal Communication

QuickBooks Online & Enterprise

Professional Synopsis

SF Cash Register 1998-2019

Business Owner Operations Manager

Fulfilled key proprietary role focused on driving business development initiatives within a start-up environment.

Leveraged strong organizational skills to handle all finance, bookkeeping and accounting operations with accuracy.

Full Charge Bookkeeper responsible for invoice management, inventory control, accounts payables and receivables.

Developed and implemented innovative processes to significantly increase efficiency and drive profitability.

Utilized excellent leadership skills to build, train and manage a high-performance team of 5 employees.

Delivered high quality service to customers throughout daily interactions. Implemented strategies to boost satisfaction levels and enhance customer experiences.

Created highly engaging web content to attract prospective clientele and grow existing customer base.

Maintained positive relationships with vendors and clients. Relayed pertinent information to appropriate parties.

Promoted an array of products ranging from touchscreen POS systems to cash registers and credit card processing services.

Sprint Corporation 2000-2013

Technical Support Technician

Demonstrated ability to provide vital communication to remote technicians and management to ensure on-time completion of facility and technology duties. Provided 100% up time throughout 13 years as manager.

Utilized strong organizational skills to perform in-depth inspections, maintenance and repairs of desks, telecom systems, call control servers, HVAC units, backup generators and network wiring and equipment.

Education & Professional Development

Bachelor of Science in Economics, South Dakota State University, Brookings, SD

Class A CDL, Southeast Tech, Sioux Falls, SD; 2019

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