Sales Customer Service
Resume:
VINOD MUNDAKKAD
Mobile :+91-623*******, +91-999*******
E Mail: **********@*****.***, Address: Kerala, India
• 13+ years working experience in leading Organization with Depth knowledge in Floor management, Visual merchandising, and Inventory Management
• Currently working as Merchandiser controller In Home centre, ( Landmark Group) a leading retailer Home furnishing brand In GCC and India
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PROFESSIONAL COMPETENCIES
• MerchandisePlanning & InventoryManagement : as the currentassignment majorly involved withInventory management. Actively involved in, o Stock planning and executions
o Ageing review and plan of action
o Conducting perpetual Inventory for controlling High Shrinkage o Periodically review and take action plan as per the situation in the floor o 90 days movement Review and plan of action
o Stock flow monitoring
o Damage controlling analysis
o Weekly items range reviews
o Reports preparations for the stock and sales analysis
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EDUCATIONAL QUALIFICATIONS
• graduation B.com in Madras University
• Plus Two passed with 50 % marks
• 10 the standard passed with 58 % marks
SKILLS AND COMPETENCIES
• Language Ability – English, Arabic, Hindi, Tamil, and Malayalam.
• Excellent computer literacy both Hardware and Software and proficiency in MS Office, Internet and E – Commerce. BUSINESS INTELLIGENCE APPLICATIONS
• SIM - Oracle Store Inventory Management
• CRM - Oracle Customer Reporting Management
• GDMS - Oracle Global delivery Management System
CARRER HIGHLIGHTS
• Successfully opened 3 stores in kingdom as the part of operation team
• Successfully controlled damage in the department in the implementation Min max Quantity’s
• Implement new ideas in Visual merchandising to Drive aging items sale
• Implementing new Ideas for reduce Shrinkage
• Link sale implementation in the mass displayed items CAREER FEATURES
From July ’2019 to Present with Home centre, India (landmark group) as Store Inventory Controller Key Roles & Responsibilities
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• Stock movement analysis
• Shrinkage reductions
• Damage control
• Reports, plan of action and executions (Stock, and Sales)
• Aging review and action plans
• Buying feedback
• Budget analysis(DSR,DGS)
• Stock receiving and monitoring
• Customer Order Delivery Management via CRM And GDMS application
• PI count and Stock Count Management as per the Company cirtiera From April ’2019 to July '2019 with Home Box (landmark group) UAE as Store Inventory Controller Key Roles & Responsibilities
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• Stock movement analysis
• Shrinkage reductions
• Damage control
• Reports, plan of action and executions (Stock, and Sales)
• Aging review and action plans
• Buying feedback
• Budget analysis(DSR,DGS)
• Stock receiving and monitoring
• Customer Order Delivery Management via CRM And GDMS application
• PI count and Stock Count Management as per the Company cirtiera An effective team leader with exceptional relationship management skills with ability to relate with the people from various cultural/ability backgrounds and ability to delegate tasks and duties among the team and possess better communication, listening and team building skills
Data&BusinessAnalysisProficiency: Demonstrated excellent proficiency in the retail business analysis through effectively utilising the Businessintelligence tools suchas Oracle,AdvanceExcel.Constantly updating the capability of data analysing through advance analytical tools and introduced new methodologies to the business.
TeamBuildingTechniques:In all assignments worked with a team and actively demonstrated as an excellent team leader.Building teams with different capable individuals,solving conflicts,leading the team towards the commongoal and success are notable gained skills. Inventory management
Inventory management
From Dec ’2008 to Feb'2019 with Home centre (landmark group) Saudi Arabia as Store Inventory Controller Key Roles & Responsibilities
• Inventory management
• Stock movement analysis
• Shrinkage reductions
• Damage control
• Reports, plan of action and executions (Stock, and Sales)
• Aging review and action plans
• Buying feedback
• Budget analysis(DSR,DGS)
• Stock receiving and monitoring
● As s Home furnishing Supervisor From May 2011 to Oct 2015
• Floor management and visual merchandising coordinated with respective departments
• Audit files management
• Sales analysis and action plans to achieve the budget
• Training new staffs and motivation
• drive sale
● As a senior salesman since 2008 Dec to May 2011
• In charge of particular Department
• Department sales and visual merchandising standards From Dec’2005 to Dec '2008 with Homecentre (life style intel pvt ltd, India) as a Senior Sales Man Key Roles & Responsibilities
• In charge of particular Department
• Department sales and visual merchandising standard’s
• Customer service
• Updating of sales and stock feedback to respective Dept. Manager PERSONAL VITAE
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I here by certify that the above particulars submitted by me in this application are true and accurate according to the best of my knowledge. Nationality : Indian
Date of Birth : 17/01/1986
Passport Number : S 0686158
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