Systems Support Technician

CHRISTOPHER CHIM

*** ***** ***** **, ******* News, 23602 757-***-**** ***************@*****.***

Objective

Meeting new people, getting to experience new aspects of IT/Engineering, and having a great place to start a new career. Ready learn anything related to IT and support my family.

Skills & Abilities

2+ years of networking assistance

4+ years of troubleshooting networks and similar systems

(i.e. Fiber, Media Converters, Switches, Routers, Aps, etc.)

4+ years of electronic repairs such as computers, phones, tablets, etc.

Cooperative and a quick learner.

Experience

August 2019- Present

IT Tech III- Support Technician, SeaWorld Parks and Entertainment

· Maintaining park equipment from switches to pcs and registers,

· Repairing and doing preventive maintenance on suspected problems

· Working with Switches, Media Converters.

June 2018-Sept. 2018

IT Intern, Huntington Ingalls

· Maintaining mobile devices such as smartphones, tablets, laptops etc.

· Repairing and explaining/integrating devices to employees.

June 2017-December 2017

Area Host, Busch Gardens/SeaWorld Parks & Entertainment

· Providing guests with honest and current information around the park.

· Having an upbeat demeanor to everyone around.

· Giving opinions on events and what recommendations for guests

Education

Sept. 2014-June 2018

Diploma, 259 Denbigh Blvd, Newport News, VA 23608, Denbigh High school

Sept.2017- June 2018

IT Networking, 520 Butler Farm Rd, Hampton, VA 23666, New Horizons

Aug. 2018- Present

Cybersecurity, Hampton VA, Thomas Nelson Community College

Communication

I work great with others and enjoy experiencing new people and environments. I love speaking and working with others to complete tasks or team building exercises.

Leadership

Team Leader for SkillsUSA competitive competitions such as computer repair and server networking. KeyClub team member with donations and support of local charities around Newport News.

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