Jyothisree

adauk6@r.postjobfree.com

201-***-****

Summary

A dedicated and result oriented Business Analyst having over 3 years of experience in Banking and Retail domain. Worked extensively with SDLC methodologies like Waterfall, Agile, Scrum, and RUP. Possess extensive experience in gathering and analyzing requirements and converting them into Business requirement document (BRD) and Functional Requirement Document (FRD. Able to work independently and within team environment, prioritizes and manages resources effectively, highly analytical and motivated.

Specific BA Expertise

•Understanding of various phases in the Software Development Life Cycle (SDLC) and methodologies like RUP, Agile SCRUM and Waterfall.

•Expertise in identifying GAP Analysis, Risk Analysis, SWOT Analysis and Impact Analysis prioritized requirements using interviews, document analysis, and requirements workshops.

•Involved in Issue Resolution at every phase of project and make sure that the Documentation of the same reaches the stakeholders and project members.

•Strong understanding of Test plans, Test cases, and Defects tracking/reporting and administered defects using HP ALM/QC and JIRA.

•Expertise in creating New enterprise API software solutions .

•Proficient in using MS Office suite -Word, Excel, Access, PowerPoint, and Visio.

Technical Skills

Domains

Banking, Financial, Retail

Project methodology

Agile SCRUM, Waterfall

Business Modeling Tools

Rational Rose, MS Visio

Business Modelling

Activity Diagrams, Use Case Diagrams, Data Flow, Lucid Chart and Sequence Diagrams, Wireframes

Defect Tracking/Management Tools

HP ALM, JIRA

Database

SQL Server.

Experience

American Express, Pala Alto, CA Technical Business Analyst July 2017- Till now

American Express offers a full complement of banking, trust and investment services through 73 office including 18 full-service regional centers delivering highly personal and secured services and complete financial solutions to entrepreneurs, professionals, their businesses and their families. Worked as Business Analyst for two prestigious projects and managed onshore/offshore stakeholders,design and implementation of the company’s largest marketing initiative, Small Business Saturday(ShopSmall.com) which received over 2MM unique visitors per day and New project of developing internal software (One-Amex).

Responsibilities:

Worked throughout the SDLC for detailed understanding of requirements, processes,development,testing and deployment.

Interviewed client stakeholders, developers, and SMEs, asking detailed questions and carefully recording their response in a format that can be reviewed and understood by both stakeholders and technical team.

Partnered successfully with various stakeholders of different teams to produce increased backend performances using API management tool such as APIGee.

Provided IT technical suggestions for technologies to be used in project for implementation,integration,support and management of API’s

Prepared workflow diagrams of banking products in line with business rules, banking policies - internal and external.

Critically analyzed flagged scenarios as potential suspicious transactions according to guidelines provided by the BSA and AML Rules.

Designed Use Cases and Use Case Models after accessing the status and scope of enhancement and understanding the business processes. Created Alternate flow and main flow documents along with use case documentation.

Responded to inquiries from stakeholder concerning Production Support incident as needed.

Worked with the QA team to prepare test strategy documents which include testing overview approach, strategy, role, responsibilities and complete scope of testing.

Environments: APIGee, Jira, Rally, Workstat, Excel, Tabluea, Wireframes, SEO, GEM, Programming Languages like React, Angular, Java, .Net, Windows AD security

Archana Info-Tech, India Business Analyst /Software Engineer July2014- Jun 2015

Responsibilities:

Multi-Tasked as Business Management Analyst and software developer in team. As a Scrum Master I was responsible for Facilitate Agile ceremonies, remove Impediments and Assist Product owner with refining backlog.

As a developer, developed web interface using HTML, CSS, JavaScript and worked with back end technologies to create API services .

Liaised between the Product Owner, Development Team, and Quality Assurance team to ensure use cases, user stories and acceptance criteria are clearly defined, understood, and implemented successfully

Worked closely with management, leads, peers; development teams, and end users to ensure systems have appropriate access and governance controls and protection.

Performed tasks like test cases, identifying defects, mockups, quality reporting, data cleansing and data quality.

Environments: Jira, Rally, Docker, Jmeter, Jenkins, Java, APIGee, HTML, CSS, Javascript.

Education

Master’s in computer science, New York Institute of Technology, NY: Passed out 2017

Bachelor’s in computer science, Dr.B.R. Ambedkar University, Delhi, India: Passed out 2014

Additional Technical Skills

Database Management SQL Server 2008, Tableau.

Defect Management tools JIRA.

Incident Management PeopleSoft, Remedy.

Operating systems Windows, Mac.

Programming languages HTML, CSS, JavaScript frameworks, Java.

Project management Confluence, team foundation server

User administration Active Directory

Utilities Microsoft office (word, excel, PowerPoint)

Contact this candidate