Power Plant Customer Care

SYED BASHARAT HUSSAIN SHAH

Site Supervisor / Technician

Date of Birth: 18/04/1973

Mobile #: +92-300-*******

E-mail: ***.******@*****.***

Current City: Islamabad

VISION: Dedicated with well-developed communication and organizational skills.

technically proficient, self-starter, able to work independently as well as in team environment, flexible, adaptable, and self-motivated.

Works effectively in complex, demanding environment while maintaining a professional attitude and demeanor.

Goal oriented, able to make effective use of all available resources.

Enthusiastic and always ready for new challenges.

QUALIFICATION

1. [BACHELOR OF ARTS] [2 years]

[University of the Punjab] [2012]

TECHNICAL EDUCATION

[Certificates of Achievement]

1. [Certificate] - [4 Days]

Etisalat Academy UAE [March, 2015]

UPSKILLS TRAINING

2. [Certificate] - [24 Days]

ICT H-9, Islamabad [Nov, 2009]

BASIC I.T. TRAINING

3. [Certificate] - [15 Days]

Pakistan Computer Bureau [Jan, 2006]

I-9, Islamabad

EXPERIENCE SUMMARY

Total Exp.: 20 years & 3 Months Foreign Exp. (8 month):

Job Title Industry Duration

GPON TECHNICIAN [Etisalat, UAE] [08 Months]

SITE SUPERVISOR [ECLIPS, Private Company] [07 Months]

TECHNICIAN [PTCL] [12 Years]

FIELD SUPERVISOR [PTCL] [07 Years]

Skill-set:

EXPERIENCE:

1. GPON Residential Customer Care Technician Duration

[Xad Technologies, Etisalat UAE] (08 month)

Responsibilities:

Installation of différent type of ONT at Customer permises

Installation of différent type of Router (Modem)

Installation of différent type of IPT V devises

Installation of land line Téléphones

Patching Cord at the FDH Sidé

Checking the power of fibre at FDH & ONT Sidé

Making Fibre FC connector

Making RJ45 connectors

Making RJ45 socket

Making RJ11 socket

Making RJ11 connectors

Migrâtes the Copper service in to the fibre optic

Migration the PABX lines on the IAD devices

Configurations the IAD Devices on Daily basis.

Configuration the RGW Router

Configurations the différent type of router on Daily basis.

Completing the task on daily basis.

[Taking responsibly to complete the task at end of the day].

[Daily work sheet completing and send to the office].

Projects: Giga Bit Passive Optical Network (GPON).

Title: Residential Customer Care Technician.

Scope: The Future Technologies.

My Role: GPON Installer.

2. OSP Site Supervisor: Duration

[Eclipx Private Company Islamabad] (07 Month)

Responsibilities:

Supervisons Digging as per standard for the UG câble.

Different pairs of cable laying.

Making the reports.

Installation different pair of DPs & DCs.

Arrangements of labors.

Supervision of all work.

Controlling all staff

Taking responsibly to complete the project as per demand.

Supervising approximately 15 to 25 staff for the progress of work on daily basis.

Making the work sheet and sending to the senior on daily basis.

3. Field Supervisor: Duration

[Pakistan Telecommunication Company Limited, Islamabad] (07 Year)

Have a experience in “Power Plant”

Checking the gravities of led acid batteries.

Checking the temperature of batteries.

Leveling the dastard water of batteries.

Checking the Rectifiers & remove the faults.

Taking care of DG set & changing the lube oil of DG set.

Taking care of ONU & MSAG on daily basis.

Removing the ONU & MSAG faults on daily basis.

Installation of batteries in the ONU & MSAG system.

Maintaining the Register on daily basis.

Making the faults reports on daily basis.

Maintaining the electricity for the telephone exchanges.

Arrange the moveable generator for ONU & MSAG systems.

Installing the generator set for the ONU & MSAG system.

Tracing the faults and sending reports to the managements.

Calling the expert staff to remove the critical faults.

4. Telecoms Technician: Duration

[Pakistan Telecommunication Company Limited, Islamabad] (12 Year)

Worked as a Technician on Subscriber Administration in EWSD Siemens System Digital Telephone Exchange Islamabad.

Making the Traffic Measurement Reports on weekly basis.

Opening and closing of directory number on daily basis.

Provision of Code Control Barring facility (CCB) on directory numbers.

Tracing of fault & configurations.

Tracing the DLU & LTG faults.

Provision of all value-added services on directory numbers.

Attending customer complaints calls on daily basis.

Preparing the file of customer complaints.

Making the all office files.

Have experience to monitor the exchange fire alarm EWSD Siemens system.

Daily check the fire alarm panel & removed the fault.

Software used:

Window XP 2003 to 2008) [2000 to 2016]

Window 7 Professionals [2016 to date]

Ms Dos Command Prompt (1993 to 2000)

Linux (Siemens System) (1993 to 2007)

Ms Office word 1998, 2003 & 2007 (2010 to date)

Ms excel (2010 to date)

INPAGE 2009 (2016 to date)

Languages:

Urdu [Excellent]

English [Average]

Punjabi [Excellent]

Hindko [Excellent]

License:

Motor Car [on progress]

others:

[Storekeeper] [04 years]

PERSONAL INFORMATION

Contact #: +92-336-*******

Address: House: Mohallah Dhok Moohrian, Post,Office Khas, Ali Pur Tehsil & Distt Islamabad Marital Status: Married Religion: Islam

Passport #: BM5147724 Passport Validity: 06 April 2022

Gender: Male Skype ID: basharat.kazmi91

Linked Profile: syed-basharat-hussain-shah-692b4479

FIELD OF INTERESTS

Supervisor

GPON Technician

Telephone Operator

Subscriber Administration (Telecommunications)

Computer Operator

Hotel IT jobs

Store-Keeper

Clerk

Reference will be furnished on demand

Contact this candidate