Employee Relations Administrative Assistant
Resume:
Tricia Ragoonanan
Email: *************@*****.***
OBJECTIVE:
To obtain a job within my chosen field that will both challenge and allow me to use my education,
skills and past experiences in a way that is mutually beneficial to both myself and my employer
and to allow for future growth and advancement.
EDUCATION:
Class of 2008: City University of New York (CUNY) York College, Jamaica, New York
Degree: Bachelor of Science in Business Administration, Specializing in Human Resources
SKILLS:
Microsoft Word, Excel, PowerPoint, Outlook and Data Entry, ADP, Records Management,
Payroll Processing, Quickbooks, Ability to prioritize multiple tasks and meet deadlines,
Excellent communications skills, Thorough and Pays attention to details, Strong analytical and
problem solving skills.
EXPERIENCE
January 2019-Present : Union Settlement Association, New York, New York
Position: Human Resources Generalist
Administers employee benefits, both union and non-union, and responds to provider/employee queries (medical, dental, vision, FSA, 403B, and leaves - FMLA, PFL, disability, workers’ compensation, etc.).
Responsible for the day-to day activities of the health program including applications, inquiries, transmitting eligibility data to health plan vendors, and resolving issues.
Prepares communications to employees for leaves of absence or agency separations; ensures adherence to timeline requirements.
Reviews bills, benefits, and payroll records to ensure compliance, accuracy, and payment; participation in audits.
Provides excellent customer-service; serve as the administrative liaison and resource with candidates, employees, organizations, partnering agencies and benefit providers.
Create employment announcements and post them on the agency’s website and appropriate employment websites.
Assists with the development and administration of programs, procedures, and guidelines to help align the workforce with strategic goals.
Serves as back-up for other HR and payroll functions if necessary.
August 2017-January 2019 : Travers Tool Co. Inc., Flushing, New York
Position: Payroll & Benefits Assistant, Human Resources
Provides job candidates by screening, interviewing, and testing applicants; notifying existing
staff of internal opportunities; maintaining personnel records; obtaining temporary staff from
agencies.
Pays employees by calculating pay; distributing checks; maintaining records.
Administers student loan, medical insurance, savings bond, and disability programs by advising
employees of eligibility; providing application information; helping with form completion;
verifying submission; notifying employees of approvals.
Monitors unemployment claims by reviewing claims; substantiating documentation; requesting
legal counsel review.
Maintains human resources records by recording new hires, transfers, terminations, changes in
job classifications, merit increases; tracking vacation, sick, personal time, and leave of absences.
Orients new employees by providing orientation information packets; reviewing company
policies; gathering withholding and other payroll information; explaining and obtaining
signatures for benefit programs.
Documents human resources actions by completing forms, reports, logs, and records.
Updates job knowledge by participating in educational opportunities; reading professional
publications.
Act as a point of contact for employee relations issues, inquiries and complaints.
Assist employees and managers in the interpretation and application of company policies and
procedures;
Ensure compliance with federal, state and local employment laws, and monitor any changes in
labor laws and regulations;
Serve as backup for other HR functions as necessary;
Assist with special projects as needed.
March 2017-August 2017 : Labor and Industry For Education (LIFE), Cedarhurst, New York
Position: Fiscal Administrator
Prepare and complete daily Deposits to both Quickbooks and to the bank.
Process new trusts from clients and referrals.
Payment of bills using Bill.com
Prepare monthly statements for clients .
Set up Electronic Funds Transfers for clients.
Regularly update clients information in program database.
Assist Payroll department with keeping track of volunteer hours.
May 2016-March 2017: Catholic Charities Brooklyn and Queens, Jamaica, New York
Position: Resource Coordinator
Manage staff schedules, time sheets and attendance cards in preparation for audit readiness.
Update excel spreadsheets of program expenses to remain within program budgets.
Review program personnel time cards, review staff sign in sheets, update time cards to reflect
time off.
Prepare schedules for program workshops, late nights, and lunch coverage.
Assist in the processing and scheduling of orientation for new employees.
Follow up client case records for outcomes and audit preparation.
Performs functions of Administrative Assistant and Administrative Secretary in their absence.
June 2006-March 2016: Capital One Bank, N.A, Howard Beach, New York
Position: Bank Business Teller
Train and provide mentoring to new associates on policies and procedures as well as
operating systems.
Deliver quality customer service by processing client transactions accurately and
appropriately.
Respond to inquiries accurately, to promote sales of bank products and services.
Participate as a team player in an effort to attain banking office referral goals.
Manage opening/closing and daily operating procedures, while remaining in compliance with
our policies.
Assume the role of teller manager when the need arise.
References are available upon request
Contact this candidate