Manager Customer Service
Resume:
PERSONAL INFORMATION
NAME AND SURNAME
AGE
DATE OF BIRTH
ADDRESS
CITIZENSHIP
ID NUMBER
GENDER
HOME LANGUAGE
OTHER LANGUAGES
ETHNIC GROUP
DEPEDANTS
OWN VEHICLE
HEALTH
MARITAL STATUS
HOBBIES/INTERESTS
CONTACT NO
Charlene Allie
32
1987-02-21
70 Kilimanjaro Elands park Rock Estate Alberton
South African
Female
English
Afrikaans
Coloured
1
No
very good
single
Reading, Music and interacting with people
******.******@*******.**.**
HIGH SCHOOL
INSTITUTION NAME
GRADE OBTAINED
YEAR OBTAINED
SUBJECTS
Modeor High school
Matric
2006
English,Afrikaans, Physical Science, Mathematics, Economics
TERTIARY EDUCATION
GRADE OBTAINED
YEAR OBTAINED
TERTIARY EDUCATION
GRADE OBTAINED
YEAR OBTAINED
SKILLS GAINED DURING CARRIER AND STUDIES
Hydro International College
Somatology’s
2007-2008
Boston College
Certificate Computer Specialist
2009-2010
Oracle, Spread sheets, Microsoft Word, Outlook
Presentation Graphics, Internet
General Office Practice, Windows, Syspro, PowerPoint,
Booking Practice
Basic SAP
EMPLOYMENT
DATE OF EMPLOYMENT
POSITION
DUTIES
REASON FOR LEAVING
EMPLOYMENT
DATE OF EMPLOYMENT
POSITION
COMPANY’S MAIN LINE OF BUSSINESS
DUTIES
TRANSFERRED TO SHIPPING DEPARTMENT
REASON FOR LEAVING
REFERENCE
OR Tambo International
February 2008-November-2008
Lost Property Agent
Liaising with all customers on their lost and mishandled baggage. Open files of legal documents on lost baggage on World tracer web site. Tracing of all lost baggage.
Displaying and providing best customer services in the arrival hall, making announcements on intercom, updating SARS documents, capturing delivery notes on timescale
Went to further my Study at Boston College
Macsteel Head Office
May 2011-July-2015
Procurement Administrator
Engineering
•Procurement (Buying)
•Capturing of all invoices, Credit notes, gate passing
•Comparing pricing on buying,Arranging courier service and document
•Internal sales
•Receiving all calls and transferring to all relevant department
•Filling all documents received from sales staff, welcoming clients
•Setting meeting with clients for financial manager and CEO
•Leasing with customers queries
•Buying of all equipment and stationery used in the factory e.g.: steel sprays, metal maker/tape measures and etc. Buying of all coffee, sugar milk for factory staff. Buying of all overalls for factory staff. Stocktaking in the stockroom for all equipment’s. Supplying the all factory staff l equipment for the week
•Booking of boardroom for meeting of management
•Ensuring that target are met at a high level of customer service
•Capturing of all invoices
•Retrieving test cert from the system to send with customer’s delivery
•Updating container status reports, Updating insurance declarations and SARS, Labelling and laminating of documents
•Ensuring of all collections and deliveries of all shipments documents
•Arranging for customers deliveries. Introduced to SAP e LEARNING BASICS
Retrenched
Alfred Manager 082******* 011-***-****
Tabea Supervisor 418-1118 083*******
Feroze Mohammed 011-***-****
COMPANY NAME
COMPANY’S MAIN LINE OF BUSSINESS
DATE OF EMPLOYMENT
POSITION
DUTIES
REASON FOR LEAVING
REFERENCE
Standard Bank
Banking/Finance
August-2015 - December 2016
Teller/Administrator /internal sales
•Processing withdrawals or deposits from customers.
•Selling Standard Bank products such as
•Funeral covers, Savings account, Investments and Credit cards
•Dealing with customer queries
•Processing night drops and helping customers at ATM machine
•Balancing the cash draw
•Capturing all deposits and withdrawal slips
•
Contract
Tabea 0835634107Manager
Michael 074******* Manager
COMPANY NAME
COMPANY’S MAIN LINE OF BUSSINESS
DATE OF EMPLOYMENT
POSITION
DUTIES
REASON FOR LEAVING
REFERENCE
Tress belle
Beauty/Massage Parlour
March 2017 Par time
liaising consultant/Receptionist
•Attending to calls, transferring to relevant staff
•Determine means of Purchase on products
•Receive package and distribute to staff
•Maintaining data base in clients files
•Updating booking and appointments and respond
•
Better offer
Rodney 083*******
COMPANY NAME
COMPANY’S MAIN LINE OF BUSSINESS
DATE OF EMPLOYMENT
POSITION
DUTIES
REASON FOR LEAVING
N J R Steel
Engineering
October 2017-Cyrrent
Administration/receptionist
•Filling
•Transferring of all calls to relevant staff
•Welcoming customers in
•Taking messages
•Data capturing of POD
•Office management,Balancing invoices
•Petty cash
•Daily administration
Looking for better prospects
LAST SALARY
NOTICE PERIOD
R8000
2 weeks
PERSONAL MOTIVATION
MY PERSONAL VALUES
I am ambitious, dedicated and very committed. I love working with people and being under pressure is when I am at my strongest. I am a hard worker willing to learn more and do my best. Results are what you will get each and every day.
Team Work, Excellence and Authenticity
Contact this candidate