Customer Service Care

Ahmed Isa Moh’d Marzooq

al janabiyah,

Home – ***3

Road – 7524

Block - 575

+973-********

*****.*.*******@*****.***

ABOUT ME

I'm a dedicated and attentive

person who likes a challenge

with a set of mind that over-

comes any problem by provid-

ing quick solutions. I'm a gamer,

that gives me the skills to be a

detail-oriented and quick think-

er. I spend my free time learn-

ing about technologies and

teaching myself new skills

SKILLS

WORK

Word

PowerPoint

Excel

HTML&CSS

Blender 3D

PERSONAL

COMMUNICATION

ORGANIZATION

TEAM PLAYER

CREATIVITY

SOCIAL

EXPERIENCE

GULFCX – SAUDI & KUWAIT ARAMEX CALL CENTER –

INBOUND & OUTBOUND SNS PICKUP

Managing large amounts of inbound and outbound calls in a timely manner

Following call center “scripts” when handing different topics

Identifying customers’ needs, clarify information every issue and provid- ing solutions

Alosra supermarket - grocery and bakery

Assisted customers purchase and service

Conducted pre-inventory preparation and received product

Maintained record of products for correctness of consignment, tem- perature, and quality

Ordered merchandises in advance to avoid out-of-stock condition Aramex logistics – Driver

Responsible for delivering 50 to 100 items and delivering to the clients

Responsible for obtaining signatures for the product's that are delivered.

Provided prompt service on time.

Did duties according to company procedures and policies.

Did other various duties related to driving position Career Objectives

Dedicated customer care expert seeking a position

in customer service or hospitality, extremely driven, hardworking and possess work ethic, up for any

challenge and willing to start at the bottom and

work my way up.

Contact this candidate