Engineering Manager

Ryan B. Peterson IT Professional

****.************@*****.*** 801-***-**** · West Bountiful, UT 84087

Innovative IT Professional with an exemplary 15+ year record of accomplishment in directing IT Operations in the areas of network engineering and administration. Analytical professional skilled in utilizing education and hands-on experience entrenched in network engineering to develop technical solutions proven to strengthen organizations’ business practices. Areas of Expertise include:

VoiP Phone Systems

Network Engineering

Network Administration

Virtual Machine Host Setup

Microsoft Exchange

Project Management

Desktop Operating Systems

Staff Training & Leadership

Problem Resolution

Professional Experience

MEDICAL TECHNOLOGIES INDUSTRIES · Salt Lake City, UT · 2004 to November,2018

Utilize 17 years of experience to spearhead IT functions including user account creation, data shares setup, network connectivity maintenance, and provide support for end users.

IT Operations

Combined numerous business units located across the country into a master domain model by directing the Domain Conversion Project. Ensure software licensing remains current and install and maintain network printers. Interface with HR to create and implement new employee policies and procedures.

Key Accomplishments:

Developed a disaster recovery plan for company-wide data, manage LAN/WAN connectivity, and execute software updates, upgrades, and domain administration.

Safeguard company data and equipment by doing asset tagging and equipment inventory.

GRAMOLL CONSTRUCTION · Salt Lake City, UT · 2004 to 2019

Function as the Cluster Manager (Administrator and support) for the Dell MD 3420 Failover Cluster.

IT Operations

Provide phone system support for Mitel 3300 VoiP phones and spearhead all aspects of the Net gear ReadyNas 4220 RN Network Backup Device. Perform Cloud email Hosting, Appriver Exchange hosting & Spam Filtering.

Key Accomplishments:

Setup, configure, and maintain Windows Server OS and NT 4.0 through Server 2016.

CAVENTA, INC. · Salt Lake City, UT · 1998 to 2002

Applied theoretical and hands-on knowledge of network engineering and administration.

IT Operations

Served as the systems administrator for Microsoft Exchange email system (2003 to 2013). Supported and configured the Sonicwall Firewall. Demonstrated expertise in Virtual Machine Host setup, Hyper-V administration, Veeam Backup, and Replication.

Key Accomplishments:

Supported desktop operating systems including Windows 7, 8.1, and 10 Professional.

Education & Training

Certified Career Institute, Salt Lake City, UT

Certificate of Completion, Salt Lake City Community College, Salt Lake City

Coursework at the University of Utah, Salt Lake City, UT

Network Engineering Program

AS/400 Training

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