Administrative Assistant

Sonya L. Smith

Home: 936-***-**** /Cell: 346-***-****

Email: ***************@*****.***

OBJECTIVE

To continue to learn and develop as a person as well as in my education while providing quality performance in my work.

EXPERIENCE

Epic Piping, Houston, Texas/Sales Assistant/April 2017 to May 2019

Epic Piping is a stocking distributor of pipe and fittings for the petro chemical industry. My responsibilities consist of answering and fielding phone calls to assist our customers with their needs, assisting inside sales with order entry, RMA’s, filing quotes, sales orders, pulling packing list, MTR’s when needed, expediting orders for our customers and with our vendors. I am responsible for transferring material from one branch to another, entering machining tickets, and scheduling pick-ups.

DataSmart Home Technologies, Houston, Texas/Sales Assistant/October 2015 to April 2017

DataSmart provides new home buyers with numerous home technology selections and security needs. My responsibilities consisted of meeting and greeting every new buyer, contacting new buyers via phone/email to schedule an appointment with our sales group, send our Welcome Letters, Reminder Letters, and Confirmation Letters. Once an appointment has been booked it is logged into Microsoft Outlook Calendar. I prepared monthly reports for the Owner of the company by salesperson with dollars sold and monthly reports by builder with dollars sold.

US Metals, Houston, Texas/Expeditor/August 2013 to January 2015

US Metals is a stocking distributor of exotic metals of pipe, valves, and fittings for the petro chemical industry. My responsibilities consisted of assisting Inside Sales with quotes, orders, billing and invoicing customers, expediting reports for customers, records management, sending MTR’s or Certificate of Compliance to our customers upon request via email, fax, or mail. I expedited orders with vendors to make sure our customers received their material on time. I was responsible for setting up shipments via Ocean/Air Freight and tracking shipments until delivered to our facility and or customer location. Answering and fielding phone call to assist our customers with their needs.

MRC Global, Houston, Texas/Distribution Warehouse Support/Sales Support/June 2007 to August 2013

MRC Global is a stocking distributor of pipe, valves, and fittings, and miscellaneous items as needed. My responsibilities consisted of assisting the Inside Sales with quotes, orders, billing and invoicing customers, records management, sending MTR’s or Certificated of Compliance to our customers upon request via email, fax, or mail. I was also responsible for expediting orders and expending report for one of our major customers. While working with MRC Global my job duties changed to 3rd Party Shipping, pulling MTR’s, stamping of MTR’s with the required information for the customer, scanning documents, contact the logistics groups for arrangement of trucks, shipping, and processing of material out via our trucks, UPS, FedEx, and LTL carriers, answering and fielding phone calls.

The Eads Company, Houston, Texas/Sales Secretary-Receptionist/August 2000 to September 2003

The Eads Company is a stocking distributor of valves, instrumentation, filtration, and processing equipment. My responsibilities consisted of assisting the Receptionist with answering and fielding incoming calls, assist Products Managers, Account Managers and Inside Sales with quotes, orders, vendor data, records management, all incoming/outgoing mail, catalogs, couriers, Airborne’s and ordering office supplies. I started out as the Receptionist answering and fielding 400-700 calls a day, meet and greet visitors, distributing incoming faxes to all personnel, and distributing all interoffice mail and branch mail.

SIG Southwest, Inc, Houston, Texas/Receptionist/September 1999 to August 2000

SIG Southwest, Inc. distributes insulation, safety equipment, and removal of insulation. My responsibilities consisted of answering and fielding 25 phone lines, answered 500-700 phone calls a day for the 4 different companies within, meet and greet all visitors, distributing mail to the appropriate branches, records management, reports for the company, assisting Human Resources when needed, preparing FedEx’s for all branches and ordering office supplies when needed.

EDUCATION

Graduated – Bradford School of Business, Houston, Texas in 1988

Diploma – Executive Secretarial Science – Received a Professionalism Award

SKILLS

Type 55 wpm

Ten key by touch

Proficient in Microsoft Word, Excel, and Outlook

Proficient in handling office equipment, copiers, faxes and scanning

Answering multi phone lines

Excellent Communication and Writing Skills

REFERENCES

Available upon request

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