Engineer Software

Michael A. Dunston

**** ******** ***** ****

Columbia, MD 21044

Phone: 443-***-****

SUMMARY

Results-oriented focused professional with over 20 years of experience in the field of Software Applications and sub systems Integration. Extensive experience in Enterprise Systems and Applications Management. Sound knowledge of Java based Web Application Servers (J2EE Applications Servers) and products such as WebLogic, Websphere, IPlanet, JRun, Tom Cat, Open VMS and SAN Storage Solutions. Well versed in Content Management. Consistent record of exceeding goals, Good Customer Service and communications skills. Executed solid organizational and assessment skills.

PROFESSIONAL EXPERIENCE

Capitol Webmasters Lanham MD. Nov. 2006 – May 17 2017

BigFix Engineer / Tivoli Software Consultant

BigFix (IBM Endpoint Manageer)/ Tivoli Engineer at IRS (Modernized eFile Team)

Converted Tivoli Software Profiles over to IBM Big Task and fixlets

Developed Analysis in the Relevance language for log file reporting in BigFix.

Test, developed, trouble shoot and deployed BifFix Tasks

Migrated Tivoli Profiles Over to IBM BigFix for Disater recovery (AKA BACKEND SWITCHING).

Held all the accesses required for BigFix sub systems and ADP processes within the IRS Infrastructure.

Tivoli Consultant working with Enterprise System Monitoring Team.

Performed Software distrubutions to criticle Application servers within the IRS.

NewGen Technoligies Lanham MD. Nov. 2006 – DEC 2014

Tivoli Software Consultant

Worked on CSC Prime Moderization Contract

Tivoli Consultant worked on Enterprise Systems Management Team.

Created and developed Tivoli Software Profiles.

Performed Software distrubutions to criticle Application servers within the IRS.

Utilized Tivoli Configuration Manager to facilate Profile creation / modifications.

Performed Inventory Scans of systems and servers throughout the Internal Revenue Service

Harvey Nash Consulting. Tampa FL Dec. 2005 – Oct 2006

Software Consultant

Worked at Publix Super Markets in Lakeland FL on Data Migration Project.

Migrated SAR Applications from the Mainframe over to Mobius ViewDirect Archive.

Migrated 5000 Invoices and other applications from the Maineframe over to ViewDirect

For Networks.

Provided End User Training on Document Direct For the Internet (viewing Interface).

Performed software Installations, upgrades and support on Servers within the Publix infrastructure.

Focus Consulting LLC. Rockville MD. June 2005 – Dec 2005

Technical Consultant

Supported Veterans Affairs Hospitals with Homeland Security site Assements

Period travel to VA Hospitals through out the USA executing Security assement Applications.

Collected site results, entered pass fail results into a spread sheet. The final results

Were presented to the VA Hosipitals in PDF format.

Supported platforms Open VMS, Windows, Linux and, Unix. (Systems and Network infrastructure)

Once site reviews the test results, the site is required to resolve any violations that are reflected

in the final PDF document.

TAC World Wide Consulting Greenbelt MD. Dec 2003 – June 2005

Technical Consultant (Hewlett Packard)

Supported the Veterans Affairs Hospital Expertise Center.

Periodic travel to VA hospitals through out the USA to Convert the DSM (Digital Standard

Mumps Database) Databases over to the new Cache Database product.

Installations include VMS, Linux, Java Application Servers. and Windows Operating Systems.

Installation, Management, Zoning and troubleshooting of Fiber San Storage Configurations.

Management of San Configuration up to 21 Tera Bytes (HP EVA5000 San Array).

Fiber San Configurations include One Gig and Two Gig Brocade switches.

Installed WebLogic (Java Application Server) Test environment to test future VA Applications.

Other supported J2EE Application Servers, TomCat and Websphere.

Mobius Management Systems - Greenbelt MD. June 2000 – Dec 2003

Sr. Technical Consultant

Implemented an Enterprise Wide Content Management System at Lehman Brothers in Jersey City NJ.

Installed and tested ViewDirect for Networks on Sun Solaris 2.8 and Windows XP (Mobius Document Archival Sever Product).

Installed and tested Document Direct for the internet (Mobius J2EE Browser based Internet Application). Installed and tested E-Search and View (Mobius J2EE Topic Query based Internet Application).

Deploy applications on BEA’s WebLogic J2EE Application Servers. After application deployment, the application environment contained fifteen URL’s for custom application access.

Developed and designed the system and functional specifications of the applications.

Attended meetings with Mobius project manager on a weekly basis to develop and deliver on the Lehman Brothers project plan.

Work directly with the Mobius Product Support Team and the Mobius Developement Team to deliver the product functionality agreed upon by the Mobius Project Team and Lehman Brothers.

Tracked hours against task and hours against product defects. This process enabled the Mobius Project Team to charge billable hours to the customer, and product related issues were charged to the Mobius Product Support Team.

Complete weekly status reports with completed hours, aligned to assigned task.

Provided on site training for ViewDirect, DocumentDirect, DocumentDirect for the Internet and ESearch & View.

Visual Networks - Rockville, MD June 1999 - June 2000

Sr. Systems Engineer

Traveled to customer sites to provide demo support and installations of the Trinity product (Trinity is the name of the event correlation, fault detection Systems Management Software that Visual Networks Sold)

Performed customer demonstrations and walkthroughs to increase the customers understanding of the environments and infrastructure.

Developed a project plan that would enable Visual Networks to deliver the project in a timely manner to meet customer’s expectations.

Supported and installed pilot demonstration systems for proof of concepts.

IBM - McClean, VA July 1996 – June 2000

Sr. Systems Engineer

Supported the Tivoli Sales Region in the deployment and integration of the Tivoli Framework Product at the following various federal accounts: Internal Revenue Service, Census Bureau, Social Security Administrations, Coast Guard, US Customs, Alcohol Tobacco and Fire Arms, Federal Bureau Of Investigations (FBI), and The

Provided direct supported to the Tivoli Sales Team for the initial implementation of the Tivoli Framework product on the IRS project.

Met with various organizations within the IRS to discuss the deployment framework product expectations and requirements.

Developed an implementation plan with the Tivoli Sales Team and the IRS Management for product deployment.

Coordinated and lead the effort to provide technical support in testing and evaluation of the Tivoli Software Distribution application.

Developed architectural diagrams and test documents for integration with the IRS’ applications.

Installed Tivoli 3.6.2 on the Solaris, Pyramids, and Windows Platforms at the IRS.

Worked with the IRS to develop software packages for distribution through out the IRS. The Tivoli Management Region was located in Austin Texas.

Hewlett Packard - Rockville, MD July 1995 - July 1996

Software Account Engineer

Worked in the HP-UX Software Support Group based in Baltimore MD.

Responsible for a base of customers within the Washington DC, Northern VA area. Provided site customer visits to troubleshoot problems with the HP-UX software.

Scheduled software upgrades for the assigned customer base and performed software upgrades.

Provided quarterly account status to the account team and created account plans for status reviews.

Managed product-related issues with the HP Support call center to assure that customer calls were addressed and resolved.

Performed demonstrations on new versions of software for customers.

Assisted customers with configuration decisions to make the correct choice when scaling and resizing needed to be addressed.

Advanced Systems Development - Arlington, VA May 1992 - June 1995

Senior Analyst

Worked at the Pentagon in the Acquisition and Technology Organization.

Managed the DEC Teamlinks email Systems for ACQ.

The Teamlinks Systems consisted of two VAX Clustered Systems with full Raid 5 Storage Arrays.

Managed, supported, and implemented email systems on the secret network.

Provided support for the Digital VAX VMS Operating Systems throughout the organization.

Managed Digital’s Distributed Directory Service. The Directory service was maintained by a Digital scripting language named DCL. This scripting language gave the Analyst the ability to add, modify, and delete users within the directory services database.

Performed incremental and full System backups

Performed Sysgen parameter changes for system performance optimization.

Digital Equipment Corp – Baltimore, MD Oct 1985 - May 1992

Senior Software Specialist

Provided software support to the Baltimore Sales Team in the areas of Networking, VAX Clusters, VAX VMS Operating System and MicroVAX Systems.

Wrote the original bridging performance specifications for Digital’s first major win with Baltimore Gas and Electric. The specifications were for FDDI Networking requirements for BGE.

Demonstrated software solutions to customers and provided on-site product training.

Installed and implemented Digital’s software solutions such as ULTRIX (Dec UNIX), VAX VMS, VAX Clusters and Digital’s Networking Products.

Presented software solutions, performed presentations, and provided training during the annual and semi annual DEC Users Group Meetings.

Provided first-line support for customers during the sales cycle to answer questions and clear up issues customers may have related to DEC’s products or solutions. Reported issues or obstacles to Management.

EDUCATION

Arundle Institute of Technology - Computer and Communications Technology, 1979

TECHNICAL PROFICIENCIES

Hardware: Fiber Optic Networks, HP L2000/4000, RISC 6000, SUN SPARC 20, SUN SPARC UTLRA, SUN SPARC 250, SPARC 450, PYRAMID, DEC, Micro-Dell, IBM, Gateways PC, WAN, LAN, Cisco Routers, Bridges, Ethernet, Banyan Vines, Novell LAN, Windows NT servers, DNS configurations, DHCP and TCP/IP Networks.

Software: MS Windows 98/2000, MS NT Workstation 4.0, Websphere, IPlanet, Weblogic, Tom Cat, OS2, MS Office 97/2000, MS DOS 6.2, IBM Netview 6.0, HP OpenView Network Node Manager, HP OpenView, Oracle version 7.x to 8.X, Sybase 12.5, SQL 2002, SQL version 7,Novell 4X, HP-UX, SUN O.S.2.4, SUN Solaris 2.8, Tivoli Management Framework, Tivoli Software Distribution, Tivoli Distributed Monitoring, Tivoli Admin, Tivoli Enterprise Console, and Tivoli Inventory.

TRAINING

Mobius Management Systems, Inc.

Hewlett Packard

Sun Solaris System Admin

HP-UX Utilities and Commands

Sun utilities and commands

Ultrix System Management

Managing files and directories

HP-UX 10.X System Administration

HTML

HP-UX Network Administration

XML

Windows NT Certified version 3.5 (MPC ID 4431)

Basic Java programming

Digital

Java Servlet Pages Programming

(BASE) Sales Training course

Effective presentation skills Training

Tivoli Systems Product Training

VAX/VMS System Management

Tivoli Framework 3.6

VAX/VMS Internals

Tivoli Inventory 3.6

VAXcluster Management

Tivoli Software Distribution 3.6

DECnet

Tivoli Enterprise Console 3.6

Fiber Optic Principles

Tivoli Admin 3.6

FDDI Technology

CLEARANCE

Secret: 1995

MBI: Lehman Brothers, 2003

MBI: Veterans Affairs Hospital, 2005

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate