Top performing complex solutions sales consultant with over 8 years of solution selling experience in both new and existing customer sales in the Microsoft ERP and CRM Partner Channel. Effective in strategic sales initiative creation, execution and management, lead generation, CRM management, and opportunity closure.
Work History
2017-06 - Current
Lead Solutions Consultant
Dynamicweb North America, Santa Monica, United States
Provide compete sales process management from lead acquisition to project closure including qualification, requirements gathering, resource coordination, demo preparation, pre-discovery preparation, on-site discovery, and SOW delivery. Internal Dynamics 365 Customer Engagement administrator, responsible for report creation, configurations, user permissions, and minor customizations. Key accomplishments:
Orchestrated SOW contract changes from Fixed Fee to T&M to increase profitability (2017)
Increased overall net new sales revenue by 22% (FY18-19)
Average deal size: $325,000
Annual close average: $1.7M (projected close of $3.2M FY19-20)
Led CRM adoption and cleanup throughout organization
Sourced and Implemented Outreach.io - sales engagement platform to automate lead follow-up and increase overall lead conversion rate
2014-12 - 2017-06
Sr. Account Executive and CRM Pre-Sales Consultant
Pinnacle Of Indiana, Mishawaka, IN
Continuously exceed sales quota ($1.2M average per year), identify net-new business opportunities, initiate and perform pre-sales discovery.,account management of current key Dynamics GP and CRM client base, solely provide GP and CRM demonstrations company-wide, create and present monthly technical webinars, blog generation, proposal generation, and assist project delivery
team in weekly project stand-up calls. Key Accomplishments:
Creation and delivery of executive presentations to C-Suite
Implemented and created monthly technical webinar - Techsnax: Dynamics GP
Creation of customized training videos for existing clients
Assistance in Dynamics GP event coordination and delivery
Assistance in Product Improvement decisions: Involved in the product roadmap for internally developed products
Sales Support: Provider of all Dynamics GP and CRM demonstrations, assistance in pre-sales discovery and proposal delivery for additional account executive team members
Provide quarterly Business Reviews to aid in customer service and business development
Major contribution to company ERP Blog, GPUG, and other sales/marketing activities
Preparation of Findings and Recommendations documentation, Technology Roadmaps, and client presentations
2014-03 - 2014-12
Sales and Marketing Associate
Compass Technologies, Inc, Cadillac, MI
Responsibilities include creation and execution of software sales and marketing initiatives, technical requirements gathering, partner relations, executive account management, and social media marketing.
Education
Some College (No Degree): Business Administration
Ferris State University - Dowagiac, Mi
Associate of Science: Medical Laboratory Technology
Ivy Tech Community College - South Bend, iN
Some College (No Degree): Pre-Physical Therapy
Southwestern Michigan College - Dowagiac, MI
Certifications
2017-03
Microsoft Certified CIE Facilitator
2016-07
Microsoft Dynamics CRM 2013 Applications
2015-02
Microsoft Dynamics CRM Sales Specialist
2016-10
Hubspot Inbound Certification
Contact
Address
70829 N Driftwood Dr
Edwardsburg, MI, 49112
Phone
*******.*******@*****.***
https://www.linkedin.com/in/hillaryhorning/
Skills
Solutions Sales
Excellent
ERP Systems
Very Good
Requirements Gathering
Very Good
Creativity
Excellent
Dynamics 365 Customer Engagement
Very Good
Dynamics GP
Very Good
Microsoft Partner Channel Management
Excellent
CRM System Administration
Good
ECommerce Solutions
Excellent
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Hillary Horning
Senior Solutions Sales Consultant