NICOLE WESTOVER-ROSE
**********@*******.***
Summary of Experience
Over 20 years of experience in administrative and office support, accounting, purchasing, project/label development, customer service, and compliance for the medical and manufacturing industries. Background in bookkeeping, accounting, bid quotes, and school commodity/USDA processing administration.
2014 to
Present
Hologic, Marlborough, Massachusetts
A leading developer, manufacturer and supplier of premium diagnostic products, medical imaging systems and surgical products.
2014 to Present
Accounts Payable Specialist/Supplier Maintenance & Agile: Managed the Agile process of getting a vendor approved for addition to Oracle for processing utilization. Maintaining the working flow of the inbox and mail, vendor inquiries/customer service, processed invoices for payment, invoice submission address changes, and other projects as needed.
Collaborated with internal Hologic employees and vendors to obtain all information needed to complete a new vendor setup (including Agile form, W9, and ACH forms) and uploaded into Agile for approvals.
Completed new vendor setups in Oracle. Ensuring that all vendor information was accurate and confirming key information with vendors.
Maintained the inbox and mail - sorting invoices to process and dispersing information to the proper person. .
Addressed all new vendor inquiries.
Processed invoices for payment and contacted vendors to change their mode of invoice submission and payment method.
2014
to
2015
Sales Support Specialist: Responsible for support of sales representatives, created and processed quotes, coordination of installation and applications for sales, processed reports, tracked sales installations, coordinated customer requests, answered customer calls on phone queue and additional requests as needed.
Provided office support for traveling sales representatives.
Coordinated and tracked installations for customer deliveries.
Compiled and processed quotes for capital equipment and service agreements.
Coordinated correspondence, sales reporting and customer requests to assist the sales department in the completion of their sales duties. Completed daily and weekly
2006 to
2014
Cains Foods, LP, Ayer, Massachusetts
A manufacturer of mayonnaise, salad dressing, and specialty condiments.
Sales Support/Accounting Coordinator: Managed the USDA school commodity program, working closely with marketing, retail, food service and specialty divisions for label development, pricing/promotion maintenance, preparing bids, business reviews, financial reporting, and purchasing office supplies.
Coordinated USDA oil commodity program, providing products to school cafeterias, following government/school guidelines, and submitted data utilizing online K12 foodservice program.
Label creation and development. Worked closely with marketing, various divisions, Quality, R & D, and printers to create and update labels to maintain USDA government policies and requirements.
Centralized product pricing and promotions for retail, foodservice, and specialty divisions.
Compiled bid quotes for retail and foodservice divisions as requested by brokers or distributors.
Assisted sales department with correspondence, sales reporting, business reviews and customer data requests. Completed daily, weekly, and period-end reports.
Designed tracking database for coupon/rebate submissions.
Implemented procedure for ordering office and break room supplies.
2002 to
2006
Roux’s Market, Inc., Shirley, Massachusetts
A retail store and restaurant.
Bookkeeper/Personal Assistant: Controlled payroll processing, accounts receivable and payable, correspondence and mail distribution, vendor relations, ordering supplies, and performing human resource duties, including recruitment and developing employee manual.
Prepared and tracked weekly payroll and employee information.
Processed accounts payable and receivable and established new administrative procedures.
Facilitated installation of promotional display in store.
Networked and negotiated with vendors to get best pricing and quality.
Ordered store and office supplies.
Wrote and established Employee Manual.
1999 to
2002
Navix Diagnostix, Inc., Taunton, Massachusetts
A supplier of medical diagnostic machinery and technicians for hospitals and clinics.
2000
to
2002
Executive Administrative/Human Resource Assistant: Administrative support including correspondence and mail distribution, switchboard coverage, and human resource functions, recruitment, employee database maintenance, and training.
Provided administrative support - correspondence, travel arrangements, scheduling and meeting set up for 12 managers and over 100 technicians. Served as backup for reception and switchboard.
Managed and maintained multiple Human Resource databases and spreadsheets to track employee functions, and assisted in training of new staff members.
Tracked compliance requirements for technicians and organized training schedules to ensure necessary certifications.
Collaborated with managers to ensure that organization met national accreditation guidelines.
Recruited employees utilizing AIRS Searchstation recruitment site and college campuses.
Education:
Office Administration & Bookkeeping Certification Courses, New England Business Education Systems, Certificates of Completion, 2014
Office Skills Training, Bridgepointe Center, Certificate of Training, 1997
CEUs-Computer Literacy, University of Minnesota, Employer Educational Service, 1997
Office Proficiency Assessment & Certification, Certificate of Completion,
Professional Secretaries Int., 1997
Potomac High School, Dumfries, Virginia, 1990
Computer
Skills:
Microsoft Office
Act! 2000
AIRS Searchstation 6.0
SAP
Oracle
Siebel
IDX Billing System
QuickBooks 2003
K12 Foodservice
BPCS