RESUME

MICHEAL KWASI AKROFI-AYEH

*** ******** **, *** # **, FAYETTEVILLE, NC 28314

TEL: 848-***-****

Email: adatuw@r.postjobfree.com

OBJECTIVE

•A young hardworking Ghanaian looking to develop a career that will enables me to offer genuine contribution in any endeavor that l find myself through the use of acquired knowledge. A career that also nourishes self-motivation and passion to serve. Maintaining a strong reputation of achieving high level of custom satisfaction is my number one goal in every work l do.

EDUCATION AND QUALIFICATION

•National Institute of Information Technology College (NIIT) – January, 2003 to April, 2005

•Honors Diploma in Network Engineering

•Holy Trinity Cathedral Secondary School – September, 1989 to June,1994

•General Certificate of Education (Ordinary Level)

WORKING EXPERIENCE

U.S Army MWR-Aquatic Department – June, 2019 to date

Cashier

Key Responsibilities

Greet and welcome customers and offer help.

Collecting of payments for registration, daily pool and fitness pass in the form of cash, checks and credit cards using the cash register machine.

Interacting with referral sources about our services at the indoor and outdoor pools on the phone and in person.

Interacting with visitors and addressing their questions about our services.

Front office functions;

Receiving incoming calls and redirecting it to the appropriate managers, client relations on the phone and in person, appointment scheduling, client registration, handling records and data entry on the computer, and coordinating office operations.

Using multifunction office equipment.

Processing client record and visits to the Pool on a daily data/records sheet.

Keeping the office organized and clean before and after each day work. Provide executive assistance as needed.

CVS Pharmacy – September, 2018 to date

Cashier / Store Associate

Key Responsibilities

Ring up customers at the cash register.

Greet and welcome customers and provide help to customer on the sales floor.

•Chanel – March, 2018 to April, 2018

•Picker Packer

•Key Responsibilities

Using picking gun to pick products when orders come in from our clients and customers.

Focus on safe and efficient movement of product and materials in the warehouse.

•Sheik Lines and Company Limited – May, 2008 to February, 2018

•Administrative Manager

•Key Responsibilities

Complete Customs paperwork.

Pay and/or arrange for payment of freight insurance fees or other charges such as taxes and duties of our client.

Calculate weight, volumes, or cost of goods to be moved.

Select route, based on destination of goods to be shipped, transit times and security needs.

Arrange delivery or storage of goods at destination.

Keep records of goods dispatched or received.

•DHL Ghana Limited – February, 2006 to April, 2008

•Data Entry Clerk

•Key Responsibility

Enter client information into the internal database system.

Keep effective records and perform filling and data entry claims as needed.

•Enterprise Life Assurance Company – May, 2001 to December, 2002.

•Sales Executive

•Key Responsibility

Advice potential client about the need for Life Insurance and it benefits.

CERTIFICATE AND TRAINING

CPR/AED for Professional Rescuers

Operation Excellence – Customer Service

PERSONAL ATTRIBUTES

•Ability to learn quickly and adapting to organizational standard and ethics.

•Ability to work for long hours and with large or small groups.

•Good interpersonal relationship, sound moral character and good sense of judgment.

•Computer literate.

•Always willing to absorb new ideas.

•Works with little or no supervision.

Contact this candidate