Customer Service Office

Location:

Whitehorse, YT, Canada

Posted:

November 13, 2019

Contact this candidate

Resume:

Tricia Mae R. Dulay

#***-** ****** ****, **********

Yukon Territory, Y1A 3M2

Tel.No. 867-***-****

SUMMARY OF SKILLS: Email address: *************@*****.***

• Extensive experience in customer service.

• Speaks English, Tagalog and Ilocano.

• Proven ability to work and problem solve independently and as a part of a team.

• Proven ability to communicate orally and in writing.

• Well-built skills in organization, attention to detail and accuracy, prioritization and time management.

• Knowledge in computer.

• Experience in food preparation and observing proper sanitation.

• Ability to work independently, ability to work well with all the level of management and personnel.

• Reliable, punctual, self –motivated, diligent, and hardworking. WORK EXPERIENCE:

Church Administrator/Secretary - (Volunteer)

La Union, Philippines

February 01, 2019- August 31, 2019

• Maintaining the day to day functions of the office including but not limited to: answering phone calls, emails, and in person requests, providing administrative support for Pastoral staff, other staff, and volunteers, processing and reconciliation of payments for regular giving and program registrations, maintaining and filing of financial and other records / databases related to church operations, scheduling and updating the office calendar, keeping the office neat, tidy and organized. Online Seller (dry goods) – Owner

La Union, Philippines

December 2016 – June 2019

• Order or purchase merchandise to maintain optimal inventory levels.

• Determine and set product prices.

• Upload digital media, such as photos, video, or scanned images to my online account.

• Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

• Create or maintain database of customer accounts.

• Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

• Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

• Receive and process payments from customers, using electronic transaction services or cash

• Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.

• Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.

• Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources. Ready to Eat Homemade Food (Take Out or Delivery) – Owner La Union, Philippines

January 2015– June 2019

• Order/purchase supplies

• Verifies that supplies received are listed on requisitions and invoices.

• Stock shelves.

• Checking possible damages or scratches.

• Stores supplies in storerooms.

• Compile the records of the supplies

• Do inventory every end of the month.

• Accept order.

• Prepare ingredients and food.

• Selling frozen and dry goods to the costumers.

• Accept cash and file credit transactions.

• Compute and record of total transactions.

• Issue receipts, refunds, credits or change due to customers.

• Maintain clean and orderly check out areas

Rimorin’s Convenience Store (Family Business) – Part -time/Weekend Cashier La Union, Philippines

April 2009- August 2012