Leticia Walrath
Hollywood, FL 33021
****.*********@*****.***
Career Objective
My objective is to succeed, thrive and grow in a fast-paced environment while utilizing my interpersonal and organizational skills, knowledge, and education to positively impact the company I work for. I am capable of providing a full range of support services and always strive to deliver work product which far exceeds expectations. Professional Experience in USA
Law Offices of John t. David, P.A. Fort Lauderdale, FL Paralegal, April 2018 – Present
Law firm specializing in areas of criminal defense for DUI’s, drug arrests and domestic violence. The firm also provides Plaintiff and Defendant services for commercial litigation, landlord/tenant action and collection matters.
• Drafting, proofreading and reviewing pleadings
• State and federal E-filing
• Preparation for request for discovery
• Research
• Trial documents’ preparation
• Management of day to day operations
• Answered phones
• Update clients regarding case status
• Scheduling hearings and depositions
• Accounts payable and receivable in QuickBooks
• Drafting letters, memoranda, and routine legal pleadings (litigation tasks and deadlines)
• New client intake
• Managing calendars
Teleperformance – Boca Raton, FL (Temporary Assignment) E-chat - Agent - March 20th, 2017 – June 26th, 2017 A worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers (www.teleperformance.com)
• Provide customer care (domestic and international), technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
• Ajilon Professional Staffing / Accounting Principles Staffing (3 Temporary Assignments) SLB Insurance Group - Accounting clerk, January 2017 – February 2017 Company dedicated to distribute insurance products to retail agents with no access to premier markets (www.slbig.com)
• Vendor and Company payables, input information in AMS
• Statement balance and checks submittal to banks (different divisions)
• Post checks in AMS register
• Mail review, scan and distribution
• Clear paid invoices in OnBase
• Review policies are complete, scan them and mail them out
• In charge of Certificate of Service recording
• Check cancellations and re-instatement policies ins AMS and OnBase
• Check endorsements and distribute to the assigned customer service representative (Broker) Hamilton Group Funding, Inc - Post-Closing Department Assistant, December 2016 – January 2017 National mortgage company lending firm (www.hgfloans.com)
• Review that incoming post-closing packages are complete
• Make copies of the Note and the Mortgage of each package, create and “Allonge” and “US transmittal letters and mail them out to the different warehouses
• Register packages interim funding ID and also register them in MERS using EnCompass
• Create “Insurance Transfer letters” and “Transfer of Servicing Letters” via MERS Special America’s BBQ, Inc. - Administrative Assistant/Bookkeeper, November 2016 – December 2016 Inspected meat processing plant specializing in the manufacture of pork sausages (www.mrtangosausages.com)
• Create purchase and sales orders
• Cross-check packing slip and product lot number (inventory)
• Create customer invoices
• Pay vendor bills
• Receipt of customer payments
• Cross-check driver’s route verification slip with delivery ticket Ginnis & Krathen P.A. – Fort Lauderdale, FL
Paralegal, December 2015 – April 2016 (Temp)
Personal injury and wrongful death liability litigation law firm (www.ginniskrathenlaw.com) Legal assistance on recovering client’s compensation for their losses while negotiating their bills and liens after pre-litigation.
• Legal assistance on recovering client’s compensation for their losses while negotiating their bills and liens after pre-litigation. of closing documents, including checks to providers and lien holders
• Preparation of closing documents, including checks to providers and lien holders
• Client’s assistance thru the closing process until the case gets finalized. The Chartwell Law Offices, LLC - Pompano Beach, FL Legal Assistant and Office Manager, October 2015 - November 2015 (Full time, location closed on 11/06/15). Insurance defense firm handling insurance coverage, general and professional liability, among other litigation matters
(www.chartwelllaw.com)
• Proofreading and reviewing pleadings
• State and federal e-filing
• Preparation for request for discovery and Unisource
• Management of day to day operations
• Answered phones
• Ordered office supplies
• Coordination and assistance of a staff of six lawyers, legal support staff and new client intake Medical Bill Clinic, P.A. - Miami, FL
Office and Case Manager, January 2010 – July 2015 (Full time) Healthcare litigation law firm specializing in payer/provider disputes (www.medicalbillclinic.com)
• Scheduling hearing and depositions
• Medical bill review and analysis
• Vendor relations (procurement, accounts payable and receivable)
• Coordination of meetings, conventions, and seminars
• Drafting letters, court e-filing, memoranda, and routine legal pleadings
• Discovery and trail prep
• Management of day to day operations
• Answered phones
• Ordered office supplies
• Coordination and assistance of a staff of 3 lawyers, legal support staff and new clients
• Travel arrangements
Professionals in Health, Corp. - Miami, FL
Office and Patient Relations Manager, January 2012 – July 2015 (Full time) Healthcare concierge and cost-containment company (www.pihnet.com)
• Development and implementation of business protocols/processes/workflows
• Coordination of care, patient relations/customer service and scheduling
• Management of accounts payable/receivable
• Answered phones
• Ordered office supplies
• Claims processing support to the TPA and the healthcare providers
• Request/receipt and maintenance of healthcare documentation and records
• Request/receipt and maintenance of all required contracts needed before coordinating care
• Supervision of staff of four medical and legal administrators and professionals
• Managing calendars and travel
• Planning corporate events and meetings
Law Offices of Michael D. Walrath – Miami & Miami Beach, FL Legal Assistant and Office Manager, November 2008 – December 2009 (Full time) Healthcare Litigation law firm (www.lawofficeofmichaelwalrath.com)
• Support on negotiating and litigating the reasonableness of medical bills
• Vendor relations (procurement, accounts payable and receivable)
• Drafting letters, court e-filing, memoranda, and routine legal pleadings (litigation tasks and deadlines)
• Management of day to day operations
• New client intake/interview
• Managing calendars and travel
• Planning corporate events and meetings
100% MEXICO Hecho a Mano – Coral Gables, FL
Owner, 2005 – 2006
Franchise National Fund for the Development of Arts and Crafts (Fonart)
• Staff management
• Accounts Payable and Receivable and day-to-day financial management
• Marketing strategies & Customer Service
• Inventory Management
Professional Experience in MEXICO
Arq. José Sánchez Izquierdo & Arq. Marco Rodríguez Hanzik – Torreón, Coahuila, México Assistant to Project Manager, 1996 – 1997
Architectural firm
• Architectural drafting
• Architectural and Construction plan review and interpretation
• Project coordination & estimation
Construx S.A. de C.V & Construcción, Admin y Planeación S.A. de C.V. – Monterrey & México City, México Site Supervisor, 1998 and 2002 - 2004
Architectural and Construction firm
• Architectural and Construction plan review and interpretation
• Project coordination, estimation, site supervision and inventory management
• Equipment and supply scheduling and management
Sinergia Empresarial – Monterrey, Nuevo Leon, México Executive Assistant, 1999
Business Development Company
• Manage calendars, travel, corporate events, and meetings
• Confidential file management
Education
2007 to 2009 Architectural Design and Construction Technology “A.S.” Miami Dade College, Miami, FL, USA.
1994 to 1999 Masters of Architecture “Licenciatura” Universidad de Monterrey, Garza Garcia, N.L., México. Computer Skills
Proficient with: Macintosh, Windows XP, Windows Vista, Microsoft Word, Microsoft Excel, Microsoft Outlook, Power Point, Adobe Acrobat, Client profiles Aderant, ShareFile, Unisource, LexisNexis, Westlaw, CM/ECF, and QuickBooks
Experience with: EnCompass, AMS, OnBase, CST, ICare, Citrix, Adobe Illustrator, Adobe Photoshop. Languages: Spanish (native); English (fluent)
*** References available upon request