Engineer Developer
Resume:
Indhu Ponnusamy
***************@*****.***
PROFESSIONAL SUMMARY:
Around 4 years of professional IT experience in Agile Project, Quality Assurance and Test Management.
More than 2.5 years of experience in Testing PEGA Rules Process Commander (PRPC) Applications.
Experienced in the use of agile approaches.
Proficient in using Relational Databases like Oracle and SQL Server and DB2
Solid communicator with exceptional team-building skills, dedicated, self-motivated achiever and ability to work independently and perform well within cross-functional teams
Good exposure to Process based Test management tools and creating Test Plans, Test Cases, System Specification Analysis documents, record results and test reports.
Experience in Requirements Analysis, Design, Development, and Implementation in all phases of Verification/Validation and other Quality Assurance activities.
Experience in Back End Database testing in Oracle, DB2, SQL Server and MS-Access databases.
Experience in testing various Front End GUI Applications.
Proficient in Unit Testing, Integration Testing, System Testing, Regression Testing and User Acceptance Testing.
Strong experience in software testing process including planning tests, writing test scripts, executing tests, and tracking defects.
Exposure to different operating systems like Windows NT/XP, Win2000, Unix.
Experience in reporting and tracking defects throughout the project life cycle.
Good interaction with developers, managers and team members to coordinate job tasks
Excellent communication skills with ability to communicate at all levels.
Good exposure to Onsite/Offshore working model.
Flexible and versatile to adapt to any new environment and work.
Good interaction with developers, managers and team members to coordinate job tasks.
EDUCATION QUALIFICATION:
Master of Science in Bharathiyar University - Coimabatore, India
Bachelor of Science in Bharathiyar University - Coimabatore, India
TECHNICAL SKILLS
Languages : COBOL, JCL, C, C++, SQL, PL/SQL, HTML and XML
Databases : Oracle, PL SQL/SQL Server, DB2, SQL Server 2003/2005/2008.
BPM : Pega RULES Process Commander.
Tools & Utilities : PL/SQL Developer, AgileMangaer, HP ALM,HP Quality Center, SOAP UI
Quality Center 9.2/10.0/11.0 and Rational Clear Quest
Operating Systems : Windows 2000/2003/XP,UNIX
Software Packages : MS Project, MS Visio 2007, MS-Office, PowerPoint, Word, Access, Excel, SharePoint,
PROFESSIONAL EXPERIENCE
Client: BLUE CROSS BLUE SHIELD Feb 2019 – Oct 2019
Role: Quality Assurance Engineer
Utilization management (UM) is a technique used by health care companies to manage health care costs by influencing patient care decision-making through case-by-case assessments of the appropriateness of care prior to its provision.
UM describes proactive procedures like Pre-Authorization, Clinical Review, MD Review, and MRC Review. It also covers proactive processes, such as Admission Notification, Concurrent clinical reviews and peer reviews as well as appeals introduced by the provider, payer or patient. A UM program comprises roles, policies, processes, and criteria.
Environment: PEGA PRPC 7.3, ORACLE, HTML, XML, ALM, AGM,Oracle SQL Developer and Windows 10.
Responsibilities
Participates in meetings to define the “in-scope” tests
Create/Reviews test conditions and scenarios
Execute created test cases and logged defects
Facilitates defect triage and deferral meetings
Tracks defects to closure
Ensures assessment of regression/smoke TCs for automation candidate
Provide support to UAT including sending sign-off form
. Coordinate with scrum team (QA, Dev and BSA)
Cognizant Technology Solutions May 2007 – May 2009
Client: Leading Finanacial Service company
Role: Quaity Assurance Engineer
The core CRM application was developed by leveraging the Pega PRPC and Requirment framework.
Key Considerations: Separation of concern between front office and back office personnel. Pega Rule-set Hierarchies will be used to split the core and LOB specific request processing logic. Pega Security features are used to provide Authentication & Authorization based on the Roles, Access Groups and encryption for security. Leverage Pega out of the box features for Business Activity Monitoring (BAM) reports. Leverage Pega out of the box Case Management Portal to enable the case workers to perform Dynamic Case Management.
Responsibilities
Participates in meetings to define the “in-scope” tests
Create/Reviews test conditions and scenarios
Execute created test cases and logged defects
Facilitates defect triage and deferral meetings
Tracks defects to closure
Ensures assessment of regression/smoke TCs for automation candidate
Provide support to UAT including sending sign-off form
Coordinate with multiple teams (QA, Dev and BSA)
Environment: PEGA PRPC 6.3 SP1, CPM 6.3, SQL, HTML, XML, and Oracle 10g, ALM, AGM,SQL Developer, Windows 7
Cognizant Technology Solutions
Client: Leading Financial Service Company in US Jul 2006 – May 2007
Role: Programmer
MRA- System caters to sales & marketing of various DnB domestic products (US & Canada)
Following are some important ones.
DOE – Counts
Provide an exact count of the number of cases that satisfies a set of criteria specified by customer. Comprises of online and batch components
Online Functions:
Creator selection, Paragraphing, Maintain/Submit selection
Batch Functions:
Loading latest data to Count Master Files, Usually done on monthly basis,
Bi-monthly for Hot-list cases, Count processing
DOE - Fabrication
Subsequent to a customer’s confirmation on the obtained an order is placed. CICS screens provide options to enter the choice of products, processes to be applied on the product, add-ons etc.
GDMI
GDMI is a file that gets created monthly out of RDB and MDB data. RDB contains data about the whole world.MDB contains data about US and Canada alone.
GDMI contains the whole universe of records (marketable & non-marketable).
Rocket
Rocket: Developed on UNIX for faster counting. This gets a copy of the same counts files as what is there in DOE mainframe counts.
Responsibilities
As a team member I was involved in
Requirements analysis for enhancements and bug fixes, creation of design documents, coding, preparation of test plans, testing and review of solutions to be delivered to the client .
Monitoring production jobs and resolving production abends with in the given service level agreement.
Participating business meetings with clients to clarify requirements prioritize tasks and report project status.
Ensuring process compliance in the project through effective analysis, risk management, defect prevention and defect causal analysis.
Environment: COBOL, JCL, VSAM, File – Aid, TSO-ISPF, DFSORT, ENDEVOR, PANVALET.
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