Mental Health Data Entry
Resume:
Sharon Hayden-Evans
Chicago, Illinois 60617
773-***-****(cellular)
773-***-**** (home)
OBJECTIVE: A challenge that will enhance my growth. EDUCATION: Cornerstone 2007 graduated
SPECIAL QUALIFICATIONS:
Proficient in WordPerfect, Windows, Microsoft Word, Excel, 10 keys calculator, PowerPoint, Access, and Manage Information System, ie., CMHC, Medicaid SUPR, Mental Health Collaborate,Great Plains, Avatar and DCRS. Strong work ethics and excellent written and verbal communication, and ability to work with various people. Experience with online submission of insurance claims.and strive to meet and exceed aging goals on a consistent basis and adjustment as needed. EXPERIENCE:
Gateway FOUNDATION (CENTRAL)
Promoted – Team Leader (Central)
2009 – September 2019
Supervised Insurance staff. Responsible for programming and implementing software needs necessary for third party collections. Monitor Medicaid and Medicare legislation to insure proper billing submissions. Prepare auditor reports. Design, test, train and implement needed processes for clinical staff associated with billing needs. Verification of benefits and interact with various departments especially accounting Cash posting, refunds, EOBs’, HCFA 1500, follow up on claims, investigate discrepancies, collection agency, communication with customers and invoices for customers.
GATEWAY FOUNDATION (CENTRAL)
1999 - 2009
Promoted - Senior Account Receivable Representative Prepare and bill medical claims submitted to Medicaid, Medicare and commercial insurance carrier. Assist in the collection of past due accounts. Prepare and analyze monthly account. Receivables and collection reports. Apply payments to client accounts. Creates spreadsheets for monthly reports. Creates bill specs, transmit insurance billing on a monthly basis and mail. Create monthly invoices for self-pay clients. Enter and edits computer database billing and and account information. Conducts follow-up telephone calls with sites and payers to verify billing or insurance information, reconcile charges, ensure proper breakdown of fees. Make adjusting entries in account receivable databases and records to reflect corrections in various accounts. Reviews and investigation discrepancies such as denied claims, missing or short payments, or past due accounts. Completes re-billing, re-classification of payment, credit or debit adjustments and change in funding sources, in accordance with established procedures. Month end closing of Account Receivables. Compile and write Policy and Procedures. Training of employees. Reconcile out of balance accounts, interact with other department, Insurance and in Director absence all inquiries are referred to me. GATEWAY FOUNDATION OUTPATIENT SOUTH
March 1992 - 1998
Promoted - Administrative Assistance II - Responsible for maintaining effective client data for tracking and billing system. Manage budget, income and expenses reports and fund sources. Petty cash disbursement and purchasing of supplies. Provide interoffice and interagency correspondences for Site Director and Managers. Maintain cash receipts. Promoted - Client Advocate -Assisted clients in completing Social Security applications. Provides follow up on reconsideration and requests for hearing. Tracked hearing, appointments, initiated requests for psychological assessments. Compiled, updated and monitor all Social Security files. Act as the liaison between the claimant and the Social Security Administration.
Receptionist - Responsible for initial contact with public and prospective clients, determined appropriateness for admission or referral. Scheduled intake appointments. Assist Business Manager with billing, data entry, client tracking, and contract utilization. Reference available upon request
1990 -1991 - White Glove Cleaning Service - Receptionist general office, answer phones, light typing, and filing.
1987 -1990 - Sauk Steele Company - Secretary/Receptionist General Office, answer phone light typing and filing.
Reference available upon request
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