Employee Relations Manager
Resume:
April McIntyre, SPHR, SHRM-SCP
Flower Mound, TX 75028
Cell: 972-***-****
********@*******.***
An accomplished Human Resource Manager with demonstrated success managing the day to day activities, designing and implementing high-level solutions for HR and Benefits. Proven track record with the ability to lead and work seamlessly within a team-oriented environment, and ability to communicate results effectively and in a timely manner. HRIS systems: Workday, ADP, SAP – Employee Central, Windows Axapta Dynamics Professional Experience
Ryan, LLC 9/2018- Present
Manager, Global Benefits
Responsible for the successful execution and management of fully and self-insured employee benefit and retirement plans, programs, and procedures in a global environment for 2,400 employees (1,600 US). Analyze and negotiate annual bid for renewal of health care benefits with major carriers maintaining costs within corporate guidelines. Responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm.
Lead and develop a team of 3, including providing day-to-day support as needed in addition to long- term development and mentorship. Manage performance and set expectations clearly with each team member
Administer various employee benefits programs on a global basis, including medical (HSA, and PPO), dental, life, disability, vision, retirement plans, flexible spending accounts, employee assistance programs, health club subsidies, adoption assistance, international pension schemes and COBRA
ACA compliance and creating/distribution of 1095-C
Evaluate and compare existing benefits with competitors and best practices by analyzing other plans, surveys, and other sources of information
Plan Administer for 401k with deep knowledge of ERISA, Audits, Testing and 5500
Develop and publish ongoing employee communication, and prepares and hosts regular employee education sessions
Passion for helping people. Sharp, innovative, quick learner, able to adapt quickly
Perform effectively in a fast-paced environment with the ability to meet demanding time goals
Excellent planning, organizational, communication and writing skills
Outstanding analytical, problem solving abilities, and attention to details
Responsible for the administration of LOA, FMLA, Short Term Disability, and Long-Term Disability
Ability to handle sensitive situations tactfully and professionally
Effectively communicate with all levels of employees individually, as well as the ability to present information to large groups of employees
Heritage Bag Company a Novolex Brand 4/2008- 9/2018 Human Resources Manager – Can Liner Division
Responsible for managing 6 multi-state HR Generalists. Designed and managed multi-state/self-insured benefit plans, including 401k Plan Administration. Responsible for managing HR projects including: HRIS systems, employee relations, performance management, HR strategy, recruiting/staffing and management coaching. Developed and directed the implementation of critical corporate initiatives in support of integration, sharing of best practices, general compliance and continuous improvement.
Analyze and negotiate annual bid for renewal of health care benefits with major carriers maintaining costs within corporate guidelines (HSA, HRA, PPO, and HMO)
Plan Administer for 401k with deep knowledge of ERISA, Audits, Testing and 5500
Developed Policies and procedures for Leave of Absence, Workers’ Comp, COBRA, HIPPA, ADA, and ACA
ACA compliance and creating/distribution of 1095-C
Coach and counsel managers/supervisors and colleagues on personnel issues and participated in disciplinary action meetings administered by management to employees
Responsible for the administration of LOA, FMLA, Short Term Disability, and Long Term Disability
Mentored and developed processes for Plant level HR Generalists
Developed and maintained companywide compensation structure
Extensive knowledge of all full life-cycle recruiting components, including sourcing, qualifying, networking and assessing candidate skills
Masergy Communications, Inc. 9/2006 – 4/2008
Human Resources
Responsible for managing the Human Resources function, including but not limited to: project management, compensation / benefits, training / development, performance management, employee relations, organization development, career development, retention and recruitment strategy, overall legal compliance, and assisted in multi-state payroll.
Provide coaching and guidance to managers and employees regarding all HR related functions ex: employee relations, company policy and procedures, best practices, terminations, corrective actions/discipline, payroll/benefit concerns, career management process and performance management
Administer the new hire process: offer letters, new hire paperwork, and pre-employment requirements
Responsible for the administration of Company benefits, including benefits open enrollment and 401k
File and manage Workers Compensation claims with local reporting agencies
Developed and implemented Agency Affirmative Action Plan to insure EEO and OFCCP compliance
Coach and counsel managers/supervisors and colleagues on personnel issues and participated in disciplinary action meetings administered by management to employees
Conduct internal employee investigations regarding harassment, violence in the workplace and discrimination claims
Prepare analysis for senior management to assist with issues such as budgeting, staffing and turnover
Analyze and negotiate annual bid for renewal of health care benefits with major carriers maintaining costs within corporate guidelines
Evaluate, design and implement policies & procedures
Secured temporary help as needed
Responsible for full cycle recruiting including sourcing, screening candidates, conducting interviews
Experience with identifying legal requirements and government reporting regulations affecting human resources functions and ensuring policies, procedures and reporting are in compliance
Counsel employees and serve as an employee advocate, as appropriate
Partner with senior management on business objectives
Strong working knowledge of current federal employment and labor-related laws Monitronics International 7/2003 – 9/2006
Benefits Specialist
Progressive HR experience with upward advancement, started as the HR Coordinator, later promoted to HR Specialist supervising 4 administrative staff.
Responsible for the administration of LOA, FMLA, Short Term Disability, and Long Term Disability
Responsible for the administration of Company benefits, including benefits open enrollment and 401k
Provide advice and problem resolution to employees and managers on employee benefits issues, administer individual employee benefits within policy guidelines
Demonstrate HR technical knowledge including employment law. Experience managing employee relation issues from investigation to resolution
Experience in advising management with various employment law and company policy issues
Conduct New Hire Orientation
Coordinate Company wide events (ex: Employee of the Month, Anniversary Celebrations, and Employee Appreciation week)
Various research projects as needed: HRIS software systems selection, OSHA compliance, and Law updates
Process and defend TWC claims
Advanced working knowledge of ADP
Responsible for monthly performance reviews
Working knowledge of recruiting and staffing process; general knowledge of on-line recruiting tools: Monster.com, Careerbuilder.com, and TWC placement site
Excellent written, verbal, and strong interpersonal skills including attention to detail and the ability to maintain confidentiality
Educational Experience
SPHR, Senior Professional Human Resource Certified SHRM – SCP, Senior Certified Professional from the Society for Human Resource Management Master's Degree - Tarleton State University
Master's of Science in Business Management GPA of 3.97 Bachelor's Degree - Tarleton State University
Possess two undergraduate degrees: BBA in Human Resource Management and BBA in Business Management with a GPA of 3.6
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