Medical Administrative Assistant

Christine M. Caplis

Batavia, NY *****

Cell: 585-***-****

*********.******@*****.***

Summary

Honorably discharged United States Army Veteran able to maintain composure in various situations. Highly motivated, effective communicator and problem solver who works well with groups from diverse backgrounds. Skills

● Microsoft Office Proficiency

● Exceptional leadership and team building qualities

● Strong- Multitasking abilities

● Keen attention to detail

● Strong communication skills

● Quick learner

● Result-oriented

● Client-focused

● Personal and professional integrity

● Sound decision making

● Proven patience and self-discipline

Experience

Massachusetts Department of Corrections November 2014 to December 2016 Corrections Officer

Shirley, MA

● Maintain detail records and logs of man hours, materials and equipment used.

● Ensured proper confidentiality in all correctional facilities-related communications.

● Tracked and compiled statistics for the use of the Massachusetts Department of Corrections.

● Informed inmates and visitors of rules, safety, and security procedures and responsibilities.

● Implemented defensive tactics and physical restraints to maintain the safety and security of personnel.

● Inspect facilities to ensure that they meet security and safety standards.

● Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.

● Signed in all visitors and completed appropriate visitation log forms.

● Attended regular training and maintained appropriate certification. United States Army National Guard

Sergeant (Multiple Roles) May 2000 to May 2017

Bourne, MA

Administrative Assistant (Department of Logistics) April 2014- Sept 2014

● Received and screened a high volume of internal and external communications

● Organized files, developed spreadsheets, faxed reports and scanned documents.

● Enforced established payroll-related policies, procedures and regulations with adherence to company and governmental policies.

● Worked quickly and efficiently, with minimal oversight, to accomplish assign duties.

● Managed daily office operations and maintenance of equipment. Medical Management May 2010-May 2011

● Personal supervision of medical team in the proper execution of medical treatment and medical records documentation.

● Established and maintained on the job training, and professional developmental programs.

● Prepared technical, personnel, and administrative reports.

● Developed Standard Operating Procedures for medical, security, and personnel documentation.

● Evaluated, supervised and made recommendations on Medical service operations. Logistical Management Budget Analyst Jan 2008 -April 2010

● Managed over 200 supply accounts 3.5 Million Dollars.

● Routinely analyzed, planned, and executed all aspects of logistical operations.

● Personally conducted or supervised others in the procurement and accounting of subsistence and facility maintenance.

● Personally managed and scheduled all contracts.

Christine M. Caplis

Rear Detachment Manager May 2005- Oct 2007

● Significant family readiness responsibilities and provides Family Readiness Group Leaders with a point of entry into official Army financial, Legal and other personnel services.

● Responsible for coordinating resources that are needed to take care of Army spouses and family members.

● Assist with any pay issues or other concerns during a deployment.

● Supervised and lead 45 rear detachment personnel both in garrison and also field operations.

● Provided onsite training to maximized operational effectiveness.

● Planned, launched and directed safety, security, and fire prevention procedures at the facility.

● Assigned personnel to duty positions and briefed them on individual responsibilities on a daily basis.

● Prepared correspondence, accounting and financial documents for analysis.

● Identified inefficiencies and made process improvements. First Years Academy

Assistant Human Resource Manager August 2011 to

November 2013

Templeton, MA

● Management of all employee schedules, payroll, production and day to day operations.

● Personally managed all training required for employees annually within state guidelines and regulations.

● Briefed Director weekly on operations, payroll, facility maintenance, productivity, and supply inventories.

● Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

● Conducted new employee orientation to foster positive attitude towards organizational objectives. Internal Security Associates

Security Guard

Framingham, MA

● Provide continuous security at state government buildings, schools, and colleges throughout Massachusetts.

● Patrolled facilities and served as a general security presence and visible deterrent to crime and rule infractions.

● Reported all incidents, accidents, and medical emergencies to law enforcement.

● Checked passes and credentials of persons seeking to enter the property.

● Issued security badges and and visitor passes to all guests.

● Continuously monitored security cameras and fire, building and alarm systems.

● Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.

Education

Middlesex Community College 2009

Associates of Arts

Bedford, MA

Fitchburg State University

Bachelor of Science

Fitchburg, MA

(Currently Enrolled)

Military Awards Army Commendation Medal (2)

Army Achievement Medal (3)

Army Good Conduct Medal

Army Reserve Components Achievement Medal

National Defense Service Medal

Global War on Terrorism Expenditionary Medal

Global War on Terrorism Service Medal

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