Customer Service Sales, basic computer knowledge, good communication

Dipendra Khatri

*****************@*****.*** / H: 562-***-****

***** ***** *** *, *******, CA 90701

Summary

Skilled construction professional with solid background in plumbing and electrical areas. Step smoothly into different roles on daily basis to meet team and project needs. Talents include basic carpentry, roofing and materials management abilities.

Skills

Product recommendations

Liquor regulations and compliance

Cash drawer balancing

Credit and cash transactions

Cash register operation

ID verification

Customer greeting

Issue resolution

Experience

Construction Worker / Resident Building Service - Manhattan, CA

05/2019 - Current

plumbing, drywall, electrical are the main areas that I work basically all the essential factors for resident building service, we as a team work for the resident building renovation.

Completed routine carpentry work, including installing crown molding and wood flooring to meet customer preferences

Addressed and independently resolved site problems to keep teams on-task and avoid development of larger concerns

Supported project managers in developing effective work schedules for each project team and stage

Lyft Driver / Lyft - San Francisco, CA

09/2018 - Current

Being in a part of individual contractor from lyft corporation, customer service is the top priority, apart from the customer service maintaining safe rides for the consumer is must.

Presented clean and sanitized vehicle to customers for utmost satisfaction

Monitored profitable locations, including nightlife, tourist and business spots, to take advantage of business opportunities

Kept vehicle serviced according to schedule, reducing mechanically-related downtime by [Number]%

Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly

Received belongings from passengers and safely and securely stowed items and luggage

Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition

Maintained vehicle in clean and safe manner to maximize passenger satisfaction

Cashier Sales Associate / 7 11 - Los Angeles, CA

07/2017 - 08/2019

Drove sales and add-on purchases by promoting specific item options to customers

Trained new team members in cash register operation, stock procedures and customer service

Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs

Learned roles of other departments to provide coverage and keep store operational

Education and Training Rename

NIST (national Institute of Science and Technology - Kathmandu, Nepal

03/2013

High School Diploma

Other skills:

Microsoft exel, powerpoint, words and all other basic computer knowlwdge.

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