David Sargent
541-***-**** – *******.*****@*****.***
***** ******** *****, ******, ****** 97402
Business Executive/Human Resources Leader
David is an influential C-suite business leader with excellent human resources, general business, and strategy expertise that can drive your business to more significant results. A core member of a business transition team that worked with several multi-billion dollar companies to increase product focus sharpen/top-grade leadership capabilities, rationalize expense management and substantially improve customer integration, which produced substantial gains in revenue and market value. David is an Expert in all facets of human resources, business strategy development, product management, cross-functional leadership, and operations management. Recognized for professionalism, commitment to excellence, and demonstrated the ability to work with the Board of Directors, senior management, and associates. David has excellent interpersonal skills with the ability to be a dominant company voice.
CORE COMPETENCIES
Board & CEO Strategist
Product Management
Corporate Communications and Public Relations
Compensation Systems Design/Planning
Quality and Performance Management
Change and Conflict Management
HR Policies, Processes, and Procedures
Employee Relations
Human Resources Information Systems
Leadership Assessment, Succession Planning, and Coaching
Organizational Change Design and Implementation
Communications and Public Relations
AREAS OF EXPERTISE
Operations Management – Exceptional strategic planning, resource allocation, leadership techniques, and coordination of people and resources.
Strategy Development – A proven success in developing strategic solutions that boost productivity and efficiency across the organization. A strong leader in organizational alignment, scaling, market diversification, and leadership development/succession.
Business Results – Excellent track record of driving business results by conducting a thorough needs assessment, developing appropriate solutions, and executing successful changes.
Human Resources – Superior ability to execute the principles and procedures for talent management, succession planning, leadership development, compensation and benefits, labor relations and negotiation, and personnel information systems.
PROFESSIONAL EXPERIENCE
Adjunct Instructor – University of Oregon, Eugene, Oregon
College of Business – (2018 – Present)
Business College instructor for general business, human resources, and negotiations courses.
Next Phase Realty – Eugene, Oregon
Real Estate Broker – Advanced (2016 – Present)
Providing brokerage services in the Eugene/Springfield, Oregon market.
Ridgeline Pipe – Atkore, International – Eugene, Oregon
Human Resources Manager (2015 – 2018)
Sole HR professional for a PVC plant, serving as the employee generalist. Part of the leadership team supporting the Plant Manager and the General Manager.
Sargent Consulting (Sargent Holdings) – Eugene, Oregon
Principal Consultant – Real Estate Broker (2014 – Present)
Principal Consulting in an independent firm supporting organizations that are seeking to improve the talent, processes, and technology within their human resources function.
Interim-Director of Human Resources for Hawai'i Pacific University (HPU), supporting their development of a new feature within their human resources function called the "Faculty Actions Office." This new feature provides HR generalist support for regular and adjunct faculty members and serves as the custodian for all faculty contracts.
Business consultant supporting HPU's interest in finding the means for substantially improving its human resources organization over the longer-term. Conducted an in-depth review of core HR processes, talent and technology, and an assessment of local Business Process Outsourcing (BPO) options. Currently supporting the final evaluation of a BPO contract for the implementation of a hybrid HR organization with most core capabilities supported by the BPO, while key HR Business Partners maintain face-to-face engagement with HPU executives.
Licensed Real Estate Broker in the State of Oregon currently supporting clients in the Eugene and Springfield, Oregon market.
CUNA Mutual Group – Madison, Wisconsin
Senior Vice President & Chief Human Resources Officer (2009-2014)
C-Suite leader of Human Resources, Communications and Public Relations for CUNA Mutual Group, a diversified financial services firm that serves affinity and niche markets, with an employee population of 5,400.
One of seven leaders selected to work with the Allianz CEO (Michael Diekman) to routinely meet and develop the HR strategy and policies for implementation in all of Allianz’s global business.
Created an award-winning "employer of choice" strategy that improved talent attraction, executive succession, and market awareness of company value.
Developed mission and vision for HR function that opened new service delivery channels to all employees.
Flawlessly introduced new HRIS, and committed team in delivering effective tactical and strategic services, resulting in HR as the highest performing internal services provider with an overall employee/manager satisfaction result of 96%.
Human Resources member of the CEO Search Committee of the Board of Directors, supporting the attraction, assessment, interviewing, and selection of a new CEO.
Human Resources member of the Compensation Committee of the Board of Directors that managed executive succession, compensation, and benefits.
CUNA Mutual Group – Madison, Wisconsin
Senior VP, Corporate Strategy Executive/VP, Senior Product Executive (2005-2009)
Senior executive responsible for developing a new business strategy that would broaden CUNA Mutual Group’s business portfolio and improve operating gain. Product Manager for an under-performing Benefits Business and substantially improved product quality, sales processes, and operating profit.
Led a Group Benefits Business Unit that produced annual sales of $140M in brokered health and $40M in life and disability. Company gain averaged 15%-23% through effective underwriting, claims management, pricing, and a strong focus on bottom line results.
Co-developed a “new” business strategy that shifted a classic mutual insurance organization into an ambitious, multi-market, P&L-oriented business and increases operating gain by 20%.
Achieved a 96% customer retention rate through exceptional customer servicing and consistent marketing.
Successfully developed and launched a seven-year plan that broadened sales and marketing efforts and introduced new distribution opportunities to double the revenue of the business.
Expertly designed company values, Capital Allocation Process, and co-wrote the Product Development Book responsible for shifting the business to a "customer-focused, product leadership" strategy.
Fireman's Fund Insurance Company – Novato, California (2001-2005)
Chief HR Executive & Senior Vice President
C-Suite executive was responsible for developing and implementing a best-in-class employment experience for Fireman's Fund population of 8,400 employees.
Implemented data-driven marketing tools to segment employee population to better identify productivity pockets, clarify employer brand, and align HR resources against segments likely to yield the greatest financial return.
Optimized technology to improve recruiting and training to best-in-market cost and time to fill standards.
Redesigned the HR field delivery model to allow for expanded employee self-service, reducing the company’s HR expenses by 25%.
Effectively launched an aggressive "Employer of Choice" strategy to improve attraction, retention, performance, and morale.
OTHER RELEVANT EXPERIENCE
Principal Consultant – Dublin Group – San Francisco, California
Successfully provided comprehensive business consulting services to a global portfolio of companies and positioned Dublin Group for purchase.
Senior Vice President, Global Learning Service – Bank of America – San Francisco, California
Introduced a worldwide learning organization that provided consulting-based developmental services to 80,000 internal customers and developed an internal TV network that enhanced training and communications.
Human Resources, Director – Pacific Gas & Electric Company – San Francisco, California
Served in a variety of HR roles, culminating in building and operating of PG&E’s Learning Center.
Human Resources, Manager – Pacific Gas & Electric Company – Pittsburg, California
HR generalist and leader for a small HR serving fossil fuel power plant.
Human Resources Regional Generalist – Pacific Gas & Electric Company – San Luis Obispo, California
Regional HR generalist for General Construction.
Training & Development Specialist – Pacific Gas & Electric Company – San Francisco, California
Managed training programs for approximately 2,000 employee and managers in General Construction.
EDUCATION
MS – Labor Relations
University of Oregon – Eugene, Oregon
BS – Business Communications:
University of Oregon – Eugene, Oregon
Program for Executive Development:
Kennan-Flagler School of Business – UNC-Chapel Hill – Chapel Hill, North Carolina
CERTIFICATIONS
Licensed Oregon Real Estate Broker (Advanced)
Licensed Life and Health Agent
Certified Compensation Professional American Compensation Association
Certified Diversity Educator
Certified Behavioral-Based Interviewer
Situational Leadership Trainer
Zenger-Miller Leadership Trainer
Certified Oregon State Police Officer
Gilda’s Club Board of Directors