Operations Supervisor
Resume:
WAYNE D. LIPFORD
Email: ***********@*****.***
Memphis, Tennessee 38125
OPERATIONS LOGISTICS SUPERVISOR
OPERATIONS * TRANSPORTATION * MANUFACTURING * LOGISTICS SERVICES * WAREHOUSING
Successful Operations Logistics Supervisor with manufacturing, transportation, distribution, inventory logistics and warehouse management experience. Results-oriented turnaround expert with over 18+ years of experience delivering reduced costs, greater productivity, increased profits, and improved corporate image utilizing a full complement of strategic planning, process and quality control, and team-building techniques. Path to success has been through strategic focus on efficiencies related to operations and continual evolution of personal leadership and financial and statistical analysis skills. Track record includes technology implementations, use of best practice processes, implementation of quality initiatives, improvements in training effectiveness, and efficiency improvements. Offer a history of: (1) strategic and tactical planning to guide improvements in operations to become a benchmark for comparison, (2) innovation related to capacity planning, profit enhancement and service solutions and (3) continually searching for ways to drive cost savings. Have developed a broad-base of knowledge using Lean initiatives and introducing Robotics in high velocity, high mix, and distribution/warehouse environments.
PROFESSIONAL EXPERIENCE
RIVIANA FOODS/EBRO FROST, Memphis, TN 08/17 – Present
Operations Supervisor/IQF Plans and direct all operational requirements with an emphasis on safety, quality,
cost, company policy as well as other areas as determined by management. Ensuring and executing all business
plans from departments goals/objectives to meet key performance indicators (KPI) and to achieve safety, quality,
value and cost (S,Q,V,C) results for all IQF operations. Provide key support of IQF product development initiatives
aimed at ensuring product vitality and innovations methods. Provide key support for vision and long term
business strategy of shelf stable product lines. Support development activities for product formulations,
processing methods and protocol for process control and standard operating procedures.
• Plans and schedule the staffing, process and equipment to meet required key performance indicators.
• Troubleshoots, identifies and addresses work processes and equipment issues.
• Ensures compliance with all internal and external procedures and regulations, including HACCP, GMP’s and
applicable FDA/USDA regulations.
• Ensues Sanitation programs are adhered to and results exceed requirements.
• Formulate recipes and processes for new product development, ensure results are properly documented and
statistically sound.
• Initiates and executes continuous improvement projects.
• Provide leadership to over 10+ skilled trade, leads and union hourly production personnel.
• Plans, identifies and implements leadership training, employee development, and performance management.
• Collaborate with facility leadership team to ensure compliance and set criteria for quality, sanitation, food safety
and continuous improvement.
• Identifies and addresses employment and HR issues. Maintain a sound working relationship with the bargaining
unit. Participates in labor negotiations as required.
RIVIANA FOODS, Memphis, TN 05/16 – 08/17
Operations Supervisor Plans and directs activities related to material handling, research, validation, and
Operations/inventory control procedures. Ensuring all activities are in conformance with customer contractual requirements and with the organization’s established policies and business objectives. Create measures and controls to ensure that performance standards and goals are met. Research and validation of bins, locations, and researching of cycle counts and inventory improvement functions. Implement good cost control measures and going after actionable items to reduce cost and be the most efficient with LEAN.
• Provide leadership to over 25+ skilled trade, leads and union hourly production personnel.
• Provide detail information to all carriers for loaded trailers, for on time shipment. Use related functions in SAP
to update tracking of all inbounds loads that are schedule to be unloaded.
• Coordinate safety & compliance training for all employees.
• Create a safety culture through SBO (Safety Behavior Observation); Safety Meetings.
• Ensure compliance to all quality and food safety commitments.
• Maintaining sanitation in the warehouse area (wall-to-wall), dock (inside and outside), and outside truck handling area, at all times accomplishing this through the proper supervision of subordinates.
• Ensure that the facilities are in compliance with OSHA, GMP, SQF and other federal regulations.
• Ensuring rotation of materials and finished goods on a first –in, first –out basis.
• Provide input as needed to internal department management & maintenance dept.
KELLOGGS, Memphis, TN 12/00 - 8/15
Operations Logistics Supervisor Develop and implement management directives to guide operational growth, profitability, logistical efficiency, and personnel development for this food manufacturer. Control all phases of inventory shipping and receiving, warehousing, and documentation/inventory tracking control for more than 200,000 sq. ft. facility. Maintain a particular emphasis on logistics, maintenance management, cost reduction, safety management, and employee training / development / GMP compliance in a manufacturing environment.
• Provide leadership to over 12+ skilled trade and hourly production personnel (train, & evaluate); directly accountable for (1) continual evolution of production operations, and (2) establishment of production, cost, and quality goals.
• Ship 15+ outbound loads on a daily basis; Move unit loads from production with a fleet of 10 AGVs.
• Create a safety culture through leadership and execution of JSO (Job Safety Observation); Safety Meetings.
• Maintaining sanitation in the warehouse area (wall-to-wall), dock (inside and outside), and outside truck handling area, at all times accomplishing this through the proper supervision of subordinates.
• Coordinate activity including:
- Material Handling - Break Bulk - Cross Dock
- Inbound - Outbound - Driver Relations
- Dock Productivity - Safety Meetings - Supervision of Union Labor
- Trailer Hook up - Damage Reporting / GMP - Staff Training & Proper Time Keeping
• Provide input as needed to internal department management and drivers with regard to last minute changes that affect LTL routing, packaging, processing and warehousing.
• Ensure that the facilities are in compliance with OSHA, DOT, FDA, SQF, GMP and other federal regulations.
Path to Success:
- Improved shipping and receiving accuracy; improved employee safety level by (realizing zero injuries).
- Have improved the accuracy, efficiency, and customer service (as perceived by the client) of client deliveries.
- Implemented Lean initiatives and Robotics Pick & Stage System, by training all Clerks & New Supervisors.
- Selected to serve on the KWS/COE/EHS Safety Team.
- Have provided quality enhancements to improve throughput and reduce costs, by reducing damages during loading.
- Developed/implemented improved warehouse procedures and operations, as well as warehouse layout, to increase overall operational efficiency and productivity.
ARAMARK UNIFORM SERVICE, Memphis, TN 12/98 - 12/00
Sales Representative Developed and implemented daily and weekly sales plans to target corporations for new business for uniforms sales/services through traditional markets as well as in new markets.
• Was instrumental in: (1) Achieving sales goals, (2) Securing long-term service contracts, (3) Building revenues, and (4) Negotiating pricing levels for each customer.
Path to Success:
- Increased annual sales revenues by planning and executing daily, weekly, and monthly account management and project development campaigns.
- Realized 100% customer retention rating.
TOM'S FOOD, INC., Memphis, TN 2/95 - 9/97
Distribution Center Manager Oversaw continuous advancement of management systems and internal procedures related to shipping, receiving, and inventory storage. Affected efficiency in transportation/logistics through accuracy, hard-work, excellent organization, and tracking of inventory and records control.
• Reviewed the effectiveness on in-place procedures and continually search for improved methods for evolving continuity of quality and improving productivity; resulting in improved loading accuracy and on-time delivery.
Prior Position: Shipping Supervisor 1990 - 1994 Troll Associates
EDUCATION
SENATOBIA HIGH SCHOOL, Senatobia, MS
Diploma -1987
TENNESSEE MILITARY ACADEMY, Smyrna, TN
Diploma - 1992
Coursework: Leadership Development
Business Communications
SOUTHWEST TENNESSEE COMMUNITY COLLEGE, Memphis, TN
EMT Certification - 1999
Professional Training & Certifications: LEAN/SQF/HACCP/PPE/GMP
Robotics
Symphony/SAP
HAZMAT
First Aid / CPR
Compliance Ethics Training
National Career Readiness Certificate: Jan 2016 to present. Sliver Certification.
Forklift Certification: Nov 2013 to present,
Computer Skills: Microsoft, Word, Excel, DLX, AGV Apps/Etric, EWMS/SQL System & AGV's
MILITARY
US ARMY/TENNESSEE ARMY NATIONAL GUARD, Memphis, TN 1989 - 1997
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