Richa Pandey
• +1-289-***-**** • **********@*****.***
• Valid Canada - Permanent Residence card.
Professional Profile:
Total 10 years of extensive IT experience in Manual, Automation and Performance Testing, Test Planning, Test Design and Execution for end to end IT solution offerings for Banking and Financial Services applications.
Core skills include Black Box Testing, UNIX Testing, Database Testing, Mobile Web & App and Web Application Testing.
Automation Testing experience includes Data Driven framework development using Selenium Webdriver and Java. Tools and Technologies – Selenium, Java, GitHub, Page Object Model using Page Factories, Rest Assured, Cucumber
QA Analyst experience includes designing Test Plans and Test Strategy, writing Test Cases, review of Test Cases, logging defects in Quality Center, coordinating with Development on defect remediation, and Release coordination.
Experience in Testing includes – Functional, Regression, Compatibility, Smoke, Sanity, Adhoc, UI, REST API and Integration.
Training in iTKO LISA skills includes preparation of virtualized service images using HTTPS, JDBC and JMS protocols using Lisa Bank demo application
ISTQB Foundation Level Certification: Certificate number ITB-CTFL – 008485
ISTQB Agile Extension Certification: Certificate number ITB-CTAE – 0001150
Key Technical Skills:
Languages/Tools
Application
Automation Tools
Selenium Web Driver
Performance Tool
Jmeter
Security Testing Tool
Burpsuite
Defect Tracking Tool
Jira, Bugzilla, HP ALM, Redmine
Programming Languages
Core Java
Scripting Language
Shell Scripting
CI Tools
Jenkins
Source Code Repository Tools
Github
Experience:
Organization
Designation
Location
Duration
Tejora Private Limited
Senior Software Engineer – QA
Mumbai
07 Aug 18 to date
Tejora Technologies Limited
Senior Software Engineer – QA
Mumbai
07 May 14 to 31 Jan 18
Collabera Technology Solution
Senior Test Engineer
Mumbai
12 Mar 12 to 19 Jul 13
IBM India Pvt. Ltd.
Senior Test Engineer
Pune
2 Aug 10 to 30 Nov 11
Collabera Technology Solution
Senior Engineer
Pune
23 Nov 09 to 30 Jul 10
Cognizant Technology Solution
Programmer Analyst
Pune
5 Aug 05 to 20 Feb 09
Education:
Bachelor of Science (2005): Pune University
.
Significant Projects:
1. Project : CMS 1.3, Kotak Securities
Duration : August 2018 to date
Domain : Investment Banking
Team size : 5
Tools : Bugzilla, MySQL, JMeter, putty, Burp Suite, Selenium Webdriver
Description:
Kotak Securities is stock broking and distributes financial products. Kotak Securities offers online trading with features like stock recommendations, live share market updates & mobile trading. Content Management System 1.3 aims at automating the approval processes for the articles published on Kotak Securities website.
Roles & Responsibilities:
Understanding the Business Requirement Specification and Change Requests
Understanding the overall business process
Develop and execute test cases; re-test for rectified defects for web application and mobile app and web
Identify test cases for automation feasibility to reduce cost and time.
Develop data driven framework using Selenium Web Driver for CMS and Trading Modules.
Requirement gathering and Test Plan preparation.
Analysis of test requirement for automation feasibility.
Execute JMeter scripts for performance analysis.
Security test the application using Burp Suite tool.
Test REST APIs for request and responses using Postman and Rest Assured
Attend Defect and Issue resolution calls
Develop testing procedure checklist, environment set up checklists
Provide suggestions on consolidation and optimization
Prepare reports, templates, documents, business case, and analyze other documents
Periodic reporting to client and management
2. Project : Axis Direct New Portal, Axis Securities
Duration : August 2016 to May 2017
Domain : Investment Banking
Team size : 5
Tools : Bugzilla, Oracle, JMeter, putty
Description:
Axis Direct offers all investment options under one roof. Invest in BSE/NSE Stocks, Derivatives, Mutual Funds, SIPs & award-winning Research.
Roles & Responsibilities:
Understanding the Business Requirement Specification and Change Requests
Understanding the overall business process for migration testing
Develop and execute test cases; re-test for rectified defects for web application and mobile app and web
Requirement gathering and Test Plan preparation.
Analysis of test requirement for automation feasibility to reduce cost and time.
Automate test cases using Selenium WebDriver.
Execute JMeter scripts for performance analysis.
Verification of REST APIs and BOD and EOD batch processes
Attend Defect and Issue resolution calls
Develop testing procedure checklist, environment set up checklists
Provide suggestions on consolidation and optimization
Prepare reports, templates, documents, business case, and analyze other documents
Periodic reporting to client and management
3. Project : Easy Pay, Axis Bank
Duration : April 2016 till July 2016
Domain : Banking
Team size : 2
Tools : Bugzilla, Oracle
Description:
Easy Pay online is an end to end solution for all the payments. It gives option to pay through one of the multiple options like cash, cheque, NEFT/RTGS, Credit/Debit cards and net banking.
Roles & Responsibilities:
Understanding the Business Requirement Specification
Develop and execute test cases; re-test for rectified defects
Attend Defect and Issue resolution calls
Develop testing procedure checklist, environment set up checklists
Provide suggestions on consolidation and optimization
Prepare reports, templates, documents, business case, and analyze other documents
Periodic reporting to client and management
4. Project : NPM Starter Kit, NICE Systems
Duration : August 2015 till March 2016
Domain : Performance Management System for call center
Team size : 4
Tools : JIRA, Rally, putty, Oracle, SQL Server, SPIRA
Description:
The NICE PM Starter Kit provides pre-defined data integrations to NICE WFM, including agent and CT-based NICE WFM and ACD data. It also includes pre-configured reports, dashboards, and authoring, as well as an automated organization chart.
The NICE PM Starter Kit installer installs the different modules to support NICE Performance Management and NICE Workforce Management. NPM Starter Kit aims at automating the installation process.
Roles & Responsibilities:
Understanding the Business Requirement Specification and User stories
Attend Sprint and Release planning calls
Develop and execute test cases; re-test for rectified defects
Test Plan preparation
Learning automation tools like Selenium and Data Driven Framework.
Attend Defect and Issue resolution calls
Develop testing procedure checklist, environment set up checklists
Provide suggestions on consolidation and optimization
Prepare reports, templates, documents, business case, and analyze other documents
Periodic reporting to client and management
5. Project : TNG Coaching, NICE Systems
Duration : November 2014 till July 2015
Domain : Performance Management System for call center
Team size : 4
Tools : JIRA, Rally, putty, Oracle, SQL Server
Description:
The Next Generation Coaching Module provides customers with an innovative end-to-end coaching process. It provides forms, workflows, metrics, and dashboards for three levels of users: Employee, Coach, and Manager. This module will work on NPM installations of 6.4.2 and above.
Roles & Responsibilities:
Understanding the Business Requirements and User Stories
Follow Agile adoption, training and coaching
Attend Sprint and Release planning calls
Develop and execute test cases; re-test for rectified defects
Test Plan preparation
Learning automation tool like Selenium.
Attend Defect and Issue resolution calls
Develop testing procedure checklist, environment set up checklists
Provide suggestions on consolidation and optimization
Prepare reports, templates, documents, business case, and analyze other documents
Periodic reporting to client and management
6. Project : Portfolio Accelerators NIM Integration, NICE Systems
Duration : May 2014 till September 2014
Domain : Performance Management System for call center
Team size : 4
Tools : JIRA, Rally, putty, Oracle, SQL Server
Description:
The project targets to integrate NIM module with NPM application. After the successful completion, the application will allow users to listen the call records. Level 2 users could initiate and evaluate the forms against any call record.
Roles & Responsibilities:
Understanding Business Requirement Specification and User Stories
Attend Sprint and Release planning calls
Develop and execute test cases; re-test for rectified defects
Test Plan preparation
Attend Defect and Issue resolution calls
Develop testing procedure checklist, environment set up checklists
Provide suggestions on consolidation and optimization
Prepare reports, templates, documents, business case, and analyze other documents
Periodic reporting to client and management
7. Project : PaymentNet4 Migrations, JPMC Bank
Duration : Mar 2012 till Jul 2013
Domain : Cards and Payments
Team size : 8
Tools : Quality Center 9.0, SQL Server 2005, Oracle 11g
Description:
The J.P. Morgan Visa Corporate Card makes it easy for business travelers to make purchases—and helps the organization track and control travel and entertainment spending, streamlining the expense management process. Legacy PaymentNet commercial card clients are targeted to migrate to PaymentNet4 application. The automated conversion tool converts non-processor data from Legacy PaymentNet to processor data of PaymentNet4. After conversion clients will be able to perform their day-to-day activities in PaymentNet4.
Roles & Responsibilities:
Understanding the overall business process for database migration
Verifying the data conversion from Microsoft SQL Server to Oracle 11g
Develop and execute test cases; re-test for rectified defects
Perform Functional and Regression testing
Develop Requirement Traceability Metrics
Attend issue resolution meetings
Defect logging & verification in Quality Center
SQL queries update as per Change Requests
Attend Defect and Issue resolution calls
8. Project : DBSI, Deutsche Bank
Duration : July 2011 to Nov 2011
Domain : Trading, Middle Office
Team size : 6
Tools : Quality Center 9.0, XML, Putty, GIMS, JIRA
Description:
DBSI offers Global Prime Brokerage coverage through US Broker/Dealer (DBSI). The project enables the platform for trade, clearance, custody and asset servicing for Deutsche Bank Prime Broker Clients. The project deals with the middle office processing of the trades, risk management, research and compliance.
Roles & Responsibilities:
Understanding the Business Requirement Specification
Develop and execute test cases; re-test for rectified defects
Defect logging & verification in GIMS tool
Environment issue resolution and remediation using JIRA tool
Perform Functional and Regression testing
Processing, verification and modification of swift messages
Prepare Test Plan, reports, templates, documents, business case, and analyze other documents
Responsible for end to end integration testing of espear with downstream (DBOne) application
Attend Defect and Issue resolution calls
9. Project : SmartPool, Deutsche Bank
Duration : Jan 2011 to Jun 2011
Domain : Trading, Middle Office
Team size : 3
Role : Senior Test Engineer
Tools : Quality Center 9.0, XML, Putty, GIMS, JIRA, SQL Server
Description:
SmartPool is a Multilateral Trading Platform providing trading in stocks from 15 European countries and four Euronext markets. EUROCCP acts as a central counterparty in SmartPool. SmartPool also introduces the creation of net trade using Cross Exchange references. This functionality is newly introduced in espear with SmartPool project.
Roles & Responsibilities:
Understanding the Business Requirement Specification and Change Requests
Develop and execute test cases; re-test for rectified defects
Defect logging & verification in GIMS tool
Environment issue resolution and remediation using JIRA tool
Perform Functional and Regression testing
Processing, verification and modification of swift messages
Responsible for end to end integration testing of espear with downstream (DBOne) application
Prepare Test Plan, reports, templates, documents, business case, and analyze other documents
Attend Defect and Issue resolution calls
Periodic reporting to client and management
10. Project : DCS Messaging 1.3 and 1.4, Deutsche Bank
Duration : Feb 2010 to Dec 2010
Domain : Trading, Middle Office
Team size : 6
Tools : Quality Center 9.0, XML, Putty, GIMS, JIRA
Description:
Domestic Custody Services (DCS) project introduced to sell Clearing Services to third party. eSpear application which acts as middle office Receives, Process and Stores swift MT54x, MT578 (Allegements), MT548 statuses and MT54n Settlement confirmation instructions. The regions offering Domestic Custody Services were Austria, Hong Kong, Philippines, Netherlands and Turkey.
Roles & Responsibilities:
Understanding the Business Requirement Specification and Change Requests
Develop and execute test cases; re-test for rectified defects
Defect logging & verification in Quality Center and GIMS
Environment issue resolution and remediation using JIRA tool
Perform Functional and Regression testing
Processing, verification and modification of swift messages
Responsible for Integration testing of espear with downstream (DBOne) application
Attend Defect and Issue resolution calls
Prepare test plan, reports, templates, documents, business case, and analyze other documents
11. Project : IPB Portal Migration, JPMC Bank
Duration : Nov 2009 to Jan 2010
Domain : Private Banking
Team size : 5
Tools : Quality Center 9.2
Description:
Compatibility testing performed on IPB wealth management application. The application under test was migrated application from Websphere Portal 5.0 to Websphere Portal 6.1
Roles & Responsibilities:
Understanding the overall business process
Raise issues and re-test for rectified defects
Perform Regression testing
Responsible for executing Functional Testing of various JPMC IPB applications.
Develop testing procedure checklist, environment set up checklists
Attend Defect and Issue resolution calls
12. Project : Lending Policy for Q3 Release, Barclays Bank
Duration : Oct 2008 to Feb 2009
Domain : Mortgages
Team size : 3
Tools : Quality Center 9.2, XML
Description:
Complete end to end testing was performed. The system under testing is a web-based application that encompasses testing for Lending Policy changes in MAX application. To control the quality of business flow by tightening credit policy on high LTV / High risk segments. The project incorporates capping LTV for interest only, LTV for customers with score 500 - 575 capped at 60% LTV, the removal of discretion on adverse credit and validation of commitments by utilizing the policy checker system within Genworth and refreshing the disposable income within the affordability calculation.
Roles & Responsibilities:
Understanding the Business Requirement Specification and Change Requests
Test Plan preparation
Develop and execute test cases; re-test for rectified defects
Perform Functional and Regression testing
Develop Requirement Traceability Metrics
Effort estimation preparation
Responsible for executing Functional Testing of various Barclay’s applications.
Verification in databases and xml
Develop testing procedure checklist, environment set up checklists
Provide suggestions on consolidation and optimization
Prepare test plan, reports, templates, documents, business case, and analyze other documents
13. Project : Sunbelt for Q3 Release, Barclays Bank
Duration : May 2008 to Sep 2008
Domain : Mortgages
Team size : 6
Tools : Quality Center 9.2, XML
Description:
Complete end to end testing was performed. The system under testing is a web-based application that encompasses testing for ongoing MAX application enhancements as well as for new product rollouts. Sunbelt project is providing one loan origination platform across various European countries. Application involves various channels for home loans viz. Consumer Direct, Retail, commercial and Home Equity. This involves various tasks that refer to testing functionalities of different modules within application, enhancements, bug fixing etc.
Roles & Responsibilities:
Understanding the Business Requirement Specification and Change Requests
Develop and execute test cases; re-test for rectified defects
Effort estimation preparation
Perform Functional and Regression testing
Develop Knowledge Transition document and Requirement Traceability Metrics
Responsible for executing Functional Testing of various Barclay’s applications
Verification in databases and xml
Develop testing procedure checklist, environment set up checklists
Provide suggestions on consolidation and optimization
Prepare reports, templates, documents, business case, and analyze other documents
14. Project : MAX PPI for Q2 Release, Barclays Bank
Duration : Feb 2008 to Apr 2008
Domain : Mortgages
Team size : 5
Tools : Quality Center
Description:
The Project is designed to integrate Accident, Sickness and Involuntary Unemployment (ASIU) insurance in Mortgage Application Express (MAX). This is to enable a full integration of the ASIU insurance quotation process within the mortgage sales interview, and remove re-keying of data in the mortgage application process. This includes the capture/print of “Demands and Needs” information within the insurance quotations.
Roles & Responsibilities:
Understanding the Business Requirement Specification and Change Requests
Develop and execute test cases; re-test for rectified defects
Perform Functional and Regression testing
Develop Requirement Traceability Metrics
Effort estimation preparation
Responsible for executing Functional Testing of various Barclays applications.
Verification in databases and xml
Develop testing procedure checklist, environment set up checklists
Provide suggestions on consolidation and optimization
Prepare test plan, reports, templates, documents, business case, and analyze other documents
15. Project : NetOxygen Regression, Indymac Bank
Duration : Feb 2006 to Jan 2008
Domain : Mortgages
Team size : 6
Tools : Quality Center 9.0, Test Director 7.8, SQL Server, VSS
Description:
e-MITS NG – R4, ‘Underwriting’ encompasses the process in which the documents, necessary for processing a loan are collected, verified for their validity of information and are finally approved before passing it to the funding sections.
Roles & Responsibilities:
Understanding the Business Requirement Specification and Change Requests
Develop Requirement Traceability Metrics
Develop and execute test cases; re-test for rectified defects
Writing SQL queries and database verification
Provide suggestions to improve on test procedures and test processes and checklists.
Responsible for executing Functional Testing of various NetOxygen applications.
Periodic reporting to client and management
Develop testing procedure checklist, environment set up checklists
Provide suggestions on consolidation and optimization
Prepare reports, templates, documents, business case, and analyze other documents and data
16. Project : NetOxygen Release 4.1, Indymac Bank
Duration : Aug 2005 to Jan 2006
Domain : Mortgages
Team size : 6
Tools : Test Director 7.8, SQL Server, VSS
Description:
e-MITS NG – R4, ‘Underwriting’ encompasses the process in which the documents, necessary for processing a loan are collected, verified for their validity of information and are finally approved before passing it to the funding sections.
Roles & Responsibilities:
Understanding the Business Requirement Specification and Change Requests
Develop Traceability Matrix
Develop and execute test cases; re-test for rectified defects
Writing SQL queries and database verification
Raise issues and defects
Performing functional and system testing, and Production support