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Engineer Customer Service

Madinat ash Shamal, Qatar
November 10, 2019

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Angelo O. Dela Paz

Mobile No.: +974********

E-mail Add.:


Mar. 22, 2011 – Sep. 25, 2019

Euroimmun (South East Asia) Pte. Ltd.

#* ****** ******** **** ****** 1, #01-01/05 Singapore 486058

Supply Chain Specialist

●Lead and Supervise Euroimmun-SG Supply Chain, Logistics, Inventory Management and Operations.

●Responsible in Materials Planning using EURO ERP/U8 – IFT and Blot Production Module for production use.

●Responsible for Inventory Stocks Monitoring and Replenishment of items used in production.

●Responsible in Logistics coordination with forwarder/courier for import and export shipments.

●Responsible in-handling quotations and other freight related issues for logistics.

●Responsible to coordinate to the designated forwarder export shipment for booking and pick-up.

●Supervise handling of Dangerous Goods for export.

●Responsible to create PR/PO to Purchase and Replenish items used in production.

●Responsible in overseeing cycle count and stock take and Investigate Discrepancies.

Aug. 28, 2005 – Jun. 05, 2009

REAL FZE (Chalhoub)

Jebel Ali Free Zone – Dubai, UAE

Logistics Specialist

●Responsible for coordination and scheduling of inbound and outbound shipment for all the existing warehouses of the company.

●Monitors incoming and outgoing shipments including quality control

●Prepares daily trucking schedule for delivery of stocks.

●Coordinates with division/customer and warehouse regarding their orders for picking and packing.

●In-charge of updating the stocks in WMS (Warehouse Management System).

●Allocates/consolidates and print picking list from WMS.

●Updates packing list in WMS and coordinates with customer.

●Update dispatched goods in WMS.

●Do inventory management – investigation and reconciliation of discrepancies (system vs actual, and customer complaint).

●Prepares monthly report for inbound deliveries and dispatched goods.

●Materials planning and requisition of packaging materials and purchase of office supplies.

Oct. 21, 2002 – July 09, 2005

Saralee Direct Selling Phils.

Makati – Phils.

Logistics/Warehouse Supervisor

●Supervise loading and receiving activities.

●Supervise picking and loose scanning activities.

●Investigate and reconcile branch discrepancies

●Investigate and do appropriate charging of damaged and lost items/finished goods.

●Reconcile encoding discrepancies in receiving.

●Do daily trucking schedule for delivery of stocks to required branches.

●Do weekly manning set-up and schedule.

●Do scheduled wall to wall count or inventory per product and reconcile discrepancies.

●Do system and time and motion study for work area improvement as required.

●Compute truck billing and invoices.

April 16, 2001 – June 08, 2002

Red Ribbon Bakeshop

Quezon City – Phils.

Central Icing and Creaming Section Production Supervisor

●Supervise production and packing of all refrigerated cakes and pastries.

●Supervise production of whipping cream and other cake filling.

●Prepares daily trucking schedule for delivery of stocks.

●Do manning set-up and production planning.

●Monitor usage variance and do action plan to minimize loss.

●Plan and determine required manpower, materials, and shift schedules during peak season

●Do system and time and motion study for work improvement.

●Do yearly budget for central icing and creaming section.

1995 – 2001

Family Products Phils. Inc. (subsidiary of PHIMCO – Phil. Match Comp.

Manila City – Phils.

Production Supervisor (1998 – 2001)

●Supervise production of mosquito coil.

●Do manning set-up, schedules, and monitor production target and waste and do corrective action.

●Implement and Monitor TPM and assist in machine trouble shooting and maintenance.

●Handle PPIC for 6 months as part of cross-training/multi-skilling/functional.

●Do monthly production report & discuss manufacturing performance of designated area.

●Do system, time and motion study for work and area improvement.

●Do yearly budget for direct materials and direct labor (DVC).

Production Supervisor – PHIMCO (1995 – 1998)

●Supervise production of family matches.

●Do manning set-up, and schedules.

●Implement and Monitor TPM (Total Productive Maintenance.

●Monitor production target and waste and do appropriate action.

●Do monthly production report & discuss manufacturing performance of designated area.

●Do system, time and motion study for work and area improvement.

1993 – 1995


Paranaque City – Phils.

Service Engineer

●Monitor and measure performance of pick-up and delivery services.

●Report monthly service performance to operations manager and discuss action plans.

●Investigate and do report for packages mis-routed, damaged, lost, and other non-conforming activities that deviates to its level.

●Assigned to handle operating plans for Manila operations during T2 Project.

●Coordinate with QC for enhancement in service level.


●Set-up Logistics and Warehouse Process and Standards at Euroimmun-SG

●Twice an awardee of Bravo-Zulu award in recognition of T2 Project for doing the operation plans for Manila in Fedex


1989 – 1993 Mapua Institute of Technology

●Bachelor of Science Degree in Industrial Engineering

1985 – 1989 Paco Catholic School

1979 – 1985 Justo Lukban Elementary School

Seminars Attended

- Incoterms@2015

- Shop Floor Management

- IATA Initial Dangerous Goods Regulation Course

- Drive Components Workshop

- ISO 13485:2003 & ISO 14971:2007 Awareness Training

- 5’S Seminar

- Directive 98/97/EC Awareness Training

- HACCP (Hazard Analysis Critical Control Points)

- Internal Auditor Training for ISO 13485 & 98/97/EC

- GMP (Good Manufacturing Practices)

- 7 Habits of Highly Effective People

- Industrial Motor Control and Electrical Wiring

- Serv-Safe – Safe Food Handling Seminar

- TPM (Total Productive Maintenance)

- Advance Warehousing Seminar

- Industrial Lubrication Workshop

Skills / Habit

●Knowledgeable in U8, ERP, WMS, MFG-PRO, AS400

●Knowledgeable in Microsoft Word, Excel, Power Point, Visio, and other MS Office applications

●Can operate reach truck and forklift

Personal Profile

Nick Name: Angel

Religion : Catholic

Age: 46

Address: Bldg 23, St. 976, Rm 26, 7th Flr

Zone 25 Thabit Bin Zaid Al Mansoura

Doha Qatar

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