Engineer Customer Service
Resume:
Angelo O. Dela Paz
Mobile No.: +974********
E-mail Add.: **************@*****.***
Experience
Mar. 22, 2011 – Sep. 25, 2019
Euroimmun (South East Asia) Pte. Ltd.
#* ****** ******** **** ****** 1, #01-01/05 Singapore 486058
Supply Chain Specialist
●Lead and Supervise Euroimmun-SG Supply Chain, Logistics, Inventory Management and Operations.
●Responsible in Materials Planning using EURO ERP/U8 – IFT and Blot Production Module for production use.
●Responsible for Inventory Stocks Monitoring and Replenishment of items used in production.
●Responsible in Logistics coordination with forwarder/courier for import and export shipments.
●Responsible in-handling quotations and other freight related issues for logistics.
●Responsible to coordinate to the designated forwarder export shipment for booking and pick-up.
●Supervise handling of Dangerous Goods for export.
●Responsible to create PR/PO to Purchase and Replenish items used in production.
●Responsible in overseeing cycle count and stock take and Investigate Discrepancies.
Aug. 28, 2005 – Jun. 05, 2009
REAL FZE (Chalhoub)
Jebel Ali Free Zone – Dubai, UAE
Logistics Specialist
●Responsible for coordination and scheduling of inbound and outbound shipment for all the existing warehouses of the company.
●Monitors incoming and outgoing shipments including quality control
●Prepares daily trucking schedule for delivery of stocks.
●Coordinates with division/customer and warehouse regarding their orders for picking and packing.
●In-charge of updating the stocks in WMS (Warehouse Management System).
●Allocates/consolidates and print picking list from WMS.
●Updates packing list in WMS and coordinates with customer.
●Update dispatched goods in WMS.
●Do inventory management – investigation and reconciliation of discrepancies (system vs actual, and customer complaint).
●Prepares monthly report for inbound deliveries and dispatched goods.
●Materials planning and requisition of packaging materials and purchase of office supplies.
Oct. 21, 2002 – July 09, 2005
Saralee Direct Selling Phils.
Makati – Phils.
Logistics/Warehouse Supervisor
●Supervise loading and receiving activities.
●Supervise picking and loose scanning activities.
●Investigate and reconcile branch discrepancies
●Investigate and do appropriate charging of damaged and lost items/finished goods.
●Reconcile encoding discrepancies in receiving.
●Do daily trucking schedule for delivery of stocks to required branches.
●Do weekly manning set-up and schedule.
●Do scheduled wall to wall count or inventory per product and reconcile discrepancies.
●Do system and time and motion study for work area improvement as required.
●Compute truck billing and invoices.
April 16, 2001 – June 08, 2002
Red Ribbon Bakeshop
Quezon City – Phils.
Central Icing and Creaming Section Production Supervisor
●Supervise production and packing of all refrigerated cakes and pastries.
●Supervise production of whipping cream and other cake filling.
●Prepares daily trucking schedule for delivery of stocks.
●Do manning set-up and production planning.
●Monitor usage variance and do action plan to minimize loss.
●Plan and determine required manpower, materials, and shift schedules during peak season
●Do system and time and motion study for work improvement.
●Do yearly budget for central icing and creaming section.
1995 – 2001
Family Products Phils. Inc. (subsidiary of PHIMCO – Phil. Match Comp.
Manila City – Phils.
Production Supervisor (1998 – 2001)
●Supervise production of mosquito coil.
●Do manning set-up, schedules, and monitor production target and waste and do corrective action.
●Implement and Monitor TPM and assist in machine trouble shooting and maintenance.
●Handle PPIC for 6 months as part of cross-training/multi-skilling/functional.
●Do monthly production report & discuss manufacturing performance of designated area.
●Do system, time and motion study for work and area improvement.
●Do yearly budget for direct materials and direct labor (DVC).
Production Supervisor – PHIMCO (1995 – 1998)
●Supervise production of family matches.
●Do manning set-up, and schedules.
●Implement and Monitor TPM (Total Productive Maintenance.
●Monitor production target and waste and do appropriate action.
●Do monthly production report & discuss manufacturing performance of designated area.
●Do system, time and motion study for work and area improvement.
1993 – 1995
Fedex
Paranaque City – Phils.
Service Engineer
●Monitor and measure performance of pick-up and delivery services.
●Report monthly service performance to operations manager and discuss action plans.
●Investigate and do report for packages mis-routed, damaged, lost, and other non-conforming activities that deviates to its level.
●Assigned to handle operating plans for Manila operations during T2 Project.
●Coordinate with QC for enhancement in service level.
Achievements/Awards
●Set-up Logistics and Warehouse Process and Standards at Euroimmun-SG
●Twice an awardee of Bravo-Zulu award in recognition of T2 Project for doing the operation plans for Manila in Fedex
Education
1989 – 1993 Mapua Institute of Technology
●Bachelor of Science Degree in Industrial Engineering
1985 – 1989 Paco Catholic School
1979 – 1985 Justo Lukban Elementary School
Seminars Attended
- Incoterms@2015
- Shop Floor Management
- IATA Initial Dangerous Goods Regulation Course
- Drive Components Workshop
- ISO 13485:2003 & ISO 14971:2007 Awareness Training
- 5’S Seminar
- Directive 98/97/EC Awareness Training
- HACCP (Hazard Analysis Critical Control Points)
- Internal Auditor Training for ISO 13485 & 98/97/EC
- GMP (Good Manufacturing Practices)
- 7 Habits of Highly Effective People
- Industrial Motor Control and Electrical Wiring
- Serv-Safe – Safe Food Handling Seminar
- TPM (Total Productive Maintenance)
- Advance Warehousing Seminar
- Industrial Lubrication Workshop
Skills / Habit
●Knowledgeable in U8, ERP, WMS, MFG-PRO, AS400
●Knowledgeable in Microsoft Word, Excel, Power Point, Visio, and other MS Office applications
●Can operate reach truck and forklift
Personal Profile
Nick Name: Angel
Religion : Catholic
Age: 46
Address: Bldg 23, St. 976, Rm 26, 7th Flr
Zone 25 Thabit Bin Zaid Al Mansoura
Doha Qatar
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