Sales Manager

Mihir Pratap Samantary

Phone -910-***-****

Mail **-*******************@*****.***

PROFFESSIONAL SYNOPSIS

A Vibrant Professional with PGDBM and over 11 years of experience in Banking Sector including Retail Banking, Marketing, Data Analyzing, Operational improvements, Staff and Customer Management etc.

SKILLS

Retail Banking, Data analyzing, Operational Improvements

Depth knowledge in PSL (priority sector lending)

Data management

Management of Sales Team.

Proficient in use of Finacle software for various banking activities

Good knowledge in Government accounts for CASA and third-party product

Regional campaign management

Knowledge in Documentation, performance tracking, Sales force

Understanding of financial performance and credit appraisal

Passion for customer satisfaction

Capability for resolving problems

Efficient use of technology for maintaining a database of the customers

Consistently saved cost while increasing profits

Pursuing Business Analyst at XLRI Jamsedpur

JOB EXPRIENCE

IDBI Bank (Aug’08 to Contd.)

A.Berhampur Branch (Relationship officer from Aug’08 to Jan’11)

B.Dhenkanal Branch (Service and Operation Manager from Jan’11 to Jul’15)

C.Bilaspur Branch (Regional Coordinator from Jul’15 to Contd.)

A.Berhampur Branch(Relationship officer from Aug’08 to Jan’11)

Managed the sales team of 40 members for acquisition of CASA, Mutual Funds and Life insurance policy.

Involved in operational work like clearing, Branch cash management and CMS operation Module.

Actively involved in sales campaign for the branch and also handled Operation Management of the Branch

Responsible in maintaining data base and relation with of High value customers.

Efficient use of finacle software to perform the day to day banking activities.

Awarded from HDFC Mutual funds and UTI Mutual Funds in 2008-09.

B.Dhenkanal Branch (Service and Operation Manager from Jan’11 to Jul’15)

Setup the newly branch at Dhenkanal properly.

Actively involved in Branch Operational work and sales work.

Handling of Annual Audits at Branch

Involved in Day to day operation work and maintained Daily Reports of the Branch

In additional charge of Processing officer for documentation of loans

In depth knowledge of Finacle and other Banking Software for smooth running of the Branch.

Increased new bank relationships within local

Funded CASA, FD and loan portfolio initiatives by cultivating strong partnerships and stockholder relationships to drive continued growth.

Assessed budget plans and present cost to forecast trends and recommend changes.

Identified and capitalized on community business opportunities with effective networking.

Boosted branch sales by developing and deepening customer loyalty through incentive programs. Personally, sourced one government account name as “The Tahsildar cum land acquisition officer, kamakhyanagar” where the account was funded with RS 86 crores.

Reviewed more than 5 financial statements which include project finance, green field projects per quarter.

Uncovered and resolved strategic and tactical issues impacting sales management and business operations.

Assessed Employee performance and developed improvement plans.

Recommended loan approvals based on customer loan application reviews.

Resolved escalated customer issues in timely manner which boosted retention rates by more than 90%.

Reviewed and edited loan agreements to promote efficiency and accuracy.

Good knowledge in handling the NPA accounts and actively involved in Recovery.

Knowledge in credit appraisal and business proposals with risk mitigation.

C.Bilaspur Branch (Regional Coordinator from Jul’15 to Contd.)

Worked with Branch managers to resolve the communication problems between Branch and the RH office, improve Operations and provide exceptional customer service.

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Manage quality assurance program including onsite evaluations, internal audits and customer surveys.

Negotiated agreements between employees to clarify misunderstood directions and resolve conflict affecting performance.

Received training and certification from the Bank to represent brand, explain technical functions of mobile device and guide product section by customer.

Developed team communications and information for regional meetings within RH and Branch Heads.

Managing of Datas for the Branches of Chhattisgarh Region.

ACADEMIC CREDENTIALS

Examination/ Degree

Subjects/Discipline

Institute /Univ.

Year of Passing

PGDBM

Marketing and Systems

IMIS,Bhubaneswar

2008

B.E.

Electronics and Communication

S.S.I.T, Karnataka

2006

H.S.E. (10+2)

Science (PCMS)

C. H. S.E., Orissa

1999

H.S.C. (10th)

B. S. E., Orissa

1997

SCHOLASHIPS/AWARDS

Received Awards from HDFC Mutual Funds and UTI Mutual Funds in year

2008-09.

PROFESSIONAL SOFTWARES

Finacle and Cash Management Services.

Microsoft office

C, C++, Microprocessor

Course in Software Testing

REFERENCE

Sanjeeb Kumar Tripathy,AGM IDBI Bank Ltd Nagpur Zonal office

Phone-943972464.

Pranay Chandra Sarangi,Assistant Manager IDBI Bank Ltd,Adsena Branch Chattisgarh,Phn-832-***-****

PERSONAL DETAILS

Date of Birth: 12th May 1982

Gender: Male

Nationality: Indian

Marital Status: Married

Linguistic Ability: English, Hindi and Oriya

Permanent Address:

109, Satyanagar near Baal bhaban school,Bhubaneswar, Odisha, Pin- 751007

Contact Address:

109, Satyanagar near Baal bhaban school, Bhubaneswar, Odisha, Pin- 751007

I hereby affirm that the information furnished in this form is true and correct to the best of my knowledge and belief.

Date:

Place: Bilaspur (Signature)

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