Robin M. DuBois
*** ********* **** **. ~ Brick, NJ 08724
SUMMARY OF QUALIFICATIONS: High energy and motivating leader that pushes for personal and others' success. Desires a high-level position in a professional corporate environment.
Significant experience in collaborating with cross functional teams to build strong working relationships and meet corporate objectives.
Computer literate demonstrating ability to quickly learn and master new software applications.
Problem solver with knowledge of operations and able to effectively manage resources.
Personally driven for results with solid understanding of teamwork and the big picture.
Small business development
Sephora, Freehold, NJ 2012 – February 2019
Education Manager is responsible for assessing and communicating training needs, providing company focused and tailored training for store and cast, tracking cast member learning, brand management and cast coaching. The Education manager ensures and adheres to Sephora’s concept and culture, maximum profitability, and compliance with Sephora’s objectives and policies.
Team leader in creating process to manage relationships between brand partners, key stakeholders, and supervisors.
Ability to quickly react to issue and create solutions that improve customer experience
Properly on-board new hires
Teach skills on technology and other initiatives for the Company
Create a weekly & cumulative Education Tracking System
Maintaining professional brand relations
Developing a brand and event calendar
Inspire an Education Culture
The overall focus is to impact client service through specific behaviors executed on the sales floor. In addition, will act as a mentor/coach to the sales consultants and will work in partnership with the exempt management team to impact service, maintain store merchandise standards and support company initiatives.
Shelf Masters, Hackensack, NJ 2009 - 2012
Retail Coverage Merchandiser - Lead
The Retail Coverage Merchandiser Lead’s primary function is to provide retail sales merchandising coverage and coverage of retail special projects for an assigned retail territory by effectively leading team members and performing proper implementation of current plan-o-grams for a set and location. Responsible for representing Shelf Master and their principals through store coverage and executing objectives and assisting the Store Manager in implementing retail initiatives to achieve superior in-store results in an assigned territory.
Read and follow a plan-o-gram to effectively complete set/project work. Have knowledge of merchandising and retail terminology.
As established by management, deliver retail sales merchandising goals across all principals in assigned territories.
Meets client expectations regarding retail sales coverage and productivity in assigned territory.
Serve as team/project lead in the organization and assist with monitoring the execution of the team’s set/project work. Assists supervisors on retail initiatives (new product introductions, contests, etc.) as assigned.
Partner with co-workers to achieve and maintain merchandising excellence and build effective working relationships with store personnel.
Executes merchandising events in assigned territory.
Effectively and accurately use retail reporting technology.
Reports observations to Unit manager regarding outdated product, unbalanced stock, out-of-stock situations and point of purchase requirements.
Liz Claiborne Inc., North Bergen, NJ 2003 - 2008
Production Specialist for Jewelry
Managed up to 10 brands and responsible for issuing source orders, negotiating deliveries, monitoring shipments, and maintaining up to date status information in the system.
Oversaw the scheduling of the invoice monthly calendar.
Trained new hires.
Organized monthly Box Meeting.
Analyze status of development against deadline and troubleshoot issues with Manager and Merchandising counterparts.
Monitor factory production schedules and negotiate garment deliveries and make air/vessel decisions.
Maintain weekly production reports, attend weekly production meetings
Worked with Merchandising, Sales, Allocations, Customer service, and Distribution to insure product flow is communicated and problems are resolved.
Schering Plough Corporation, Kenilworth, NJ 2000 - 2002
Responsible for generated and tracked contracts and addenda for Managed Care accounts within the Contracts and Pricing Department.
Issued the Quarterly Expiration Report of Managed Care Contracts.
Generated Approval Authorization for employees in the field force.
Invoiced accounts involved in Health Management programs for ITG.
United Retail, Inc., Rochelle Park, NJ 1997 - 2000
Assistant Product Manager
Partners with design team, product development and product managers on all aspects of creating a line for a $25 Million department.
Trained and supervised Summer Coops for the Sweater and knit division in the accurate and timely entry of orders, markdowns, pricing for the department.
Oversaw the approval of company color standards.
Improved efficiency of floor sets by creating new floor plan layout sheets.
Helped to set up in-store merchandising scheme for department floor-sets.
Analyzed sales and in-store promotion, identified product promotion opportunities that improved gross margin and profitability.
Managed product development and delivery for 500 plus chain of specialty stores.
Organize fittings and communicate comments to insure execution of corrections by agents/factories.
Tracked production processes to ensure quality and consistency in the product line.
MONTCLAIR STATE UNIVERSITY, Upper Montclair, NJ
BA, Home Economics
Emphasis: Fashion Studies- Merchandising
UNION COUNTY COLLEGE, Union, NJ