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Manager Employee Relations

Dublin, OH
November 09, 2019

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Dublin, OH ***** 614-***-****


Seasoned Professional with comprehensive experience in leading organizations and directing teams to deliver sitewide initiatives and successful startups. Proven record of developing and implementing strategies to enhance productivity and profitability as an operation manager as well as a consultant. Energetic, hardworking, analytical and collaborative with internal drive to deliver excellence.


Lean/Continuous Improvement Reliability Management

Total Productive Maintenance Capital Project Management

Business Start-up & Turnaround Consultancy and Advisory

Operations Management/P&L Organization Excellence


Led the operation and maintenance of 7 packing lines with a crew of 53 operators and technicians. Led the restoration-to-basic condition of these lines to achieve a sustainable 85% OEE. Led a crew of 24 electricians and mechanics to delivered two major upgrades for 6 diaper lines within budget and schedule

Led a successful implementation of Lean/TPM program in 500-employee consumer products plant delivering first phase 3 months ahead of schedule.

Established and led a technical college in Saudi Arabia with an enrollment of 800 an innovative model that was reapplied to the country’s 34 technical colleges

Led a business turnaround of a $10 M manpower supply company leading to a breakeven in the second year of operation

Assisted various clients in achieving breakthrough results in process reliability, quality, throughput and employees’ retention by analyzing operations and deploying manufacturing leading practices


Ernst & Young, Columbus, OH 5/2018 – 9/2019

Advisory Manager

Provided solutions to clients to build efficient work systems and deliver business bottom line.

Assisted a soap manufacturer in improving production lines Overall Equipment Effectiveness (OEE) by 15 points over 10 weeks period. Led deployment activities and coached operation teams on executing leading maintenance practices; Center-line, Clean/Inspect/Lube standards, Maintenance Planning and Scheduling, shift transition and daily direction Settings processes.

Helped a global snacks manufacturer improve OEE on critical production line by deploying critical maintenance systems reducing packing area breakdowns by 80% over 8 weeks period.

Completed analysis of organization losses for major organization restructuring project for multinational consumer goods company which resulted in 5% reduction in headcount of company's headquarters.

Initiated PMO office for a $40M project for a global O&G company.

Member of the team tasked with building EY Advanced Manufacturing Center. Developed a list of required equipment, budget and operation team roles.

SAED International (a Manpower Company) Jeddah, Saudi Arabia 4/2014 – 5/2017

President - Business-to-Consumer Division

Lead a business turnaround for $10 million manpower company

Restructured sales and recruitment organization and implemented new strategy which resulted in doubling the agency's revenue for the year.

Built a unique organization for the Business-to-Consumer division and achieved a P&L break-even on the second year of the operation start-up.

Initiated operational improvements for the ADG Holding (13 companies) using European Foundation for Quality Management program (EFQM) to drive efficiency and reduce costs.

The Economic Cities Authorities, Jeddah, Saudi Arabia 7/2008 – 3/2014

Start-Up President of Cadre-The Economic Cities Project

In a team of three, started-up Jazan Economic City Polytechnic (JECPT) Project using an innovative approach to train and graduate technicians for the manufacturing sector of Saudi Economic Cities.

Startup received the Saudi General Investment Authority (SAGIA) award as one of its best two achievements of 2011.

Led JECPT's organization of 90 personnel (Faculty and staff). Developed the organization structure, directed the operation and the development of all financial and HR systems.

Procter & Gamble Co, Jeddah and Dammam, Saudi Arabia 1/1993 – 6/2008

HR Manager, Jeddah, 11/2004 – 06/2008

Led the HR Team of P&G Head Office in Saudi which is responsible for an organization of 250 employees and supports two plants of more than 900 employees.

Achieved the gender diversity target for P&G's Head Office for the first time ever (9% up from 1%) and received the P&G Diversity award for 2005.

Supported a 450-employees paper plant to reduce the managers attrition by 50% by identifying the root cause as manager-employee relations and deploying improvement leading practices.

Drove departmental efficiency by organizing comprehensive training orientations for 120 new hires.

Total Productive Maintenance (TPM) / Reliability Manager, Dammam, 2/1998 – 6/2004

Led the deployment of TPM in a P&G plant of 500 employees

Completed a 10-months OJT on the TPM methodology in 3 P&G plants in Barcelona, London and Rome.

Delivered phase I in 9 months vs. planned 12 months.

Audited phase I completion of the program for a sister plant.

Led implementation of an aggressive equipment-upgrading program which resulted in achieving 85% process reliability for the targeted production lines.

Supported a struggling packing materials supplier to improve operation and transformed into one of the preferred suppliers of the year. This led to delivering the targeted saving in the cost of packing materials for the year

High Performance System/Training & Recruitment Manager, Dammam, 7/1996 – 1/1998

Led the P&G High Performance Organization transformation program for two years for a plant of 600 employees and audited two other plants in Istanbul, Turkey.

Project Manager, Jeddah, Saudi Arabia, 1/1993 – 1/1996

Led a team of 25 members in to successfully complete two major production lines upgrades with a 100% deliver of schedule, cost and safety target.


Bachelor of Science, Industrial Engineering

University of Toledo, Toledo, Ohio


English (Fluent), Arabic (Native) and Spanish (Fluent)

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