Customer Service Project Coordinator

KATHERINE RUNDZIEHER

**** ******** ****, ****** **** Mo 64111

Cell: 908-***-**** ***************@*****.*** https://www.linkedin.com/in/katherine-rundzieher/

EDUCATION

Clemson University Expected May 2019

Bachelor of Arts, Political Science with a minor in Youth Development Studies

University of Belgrade Spring 2018

Studied European politics, International Political Economy, US Foreign and Security Policy, and Balkan Issues and Politics at the University of Belgrade Faculty of Political Sciences through a faculty directed program by Clemson’s Department of Political Science

PROFESSIONAL EXPERIENCE

Hogan Preparatory Academy Middle School Classroom teacher

Lead and delivered English Language instruction in 7th grade classroom

Duties included lesson planning, administering assessments, and hallway, lunch, and bus supervision

Clemson Housing and Dining Residents Assistant 2018-2019 School Year

Supervise and attend to the needs of students residing in the residence hall

Plan and implement social, educational and recreational programs

Act as liason between the residents and Housing and Dining

Manage various administrative duties such as maintenance requests, room transfers and incident reports

Support and enforce school campus policies

RGP Intern Summer 2017; Summer 2018

RGP is a multinational management consulting company founded in 1996 as a division of Deloitte. Clients include 86 of the Fortune 100 and over half of the Fortune 500.

Managed workstreams within overall company communications

oOverhauled internal employee website and managed and developed content and communications

oDeveloped multi-media communications campaigns including employee success stories and project synopses

oAssisted in organizing team meetings/events and managed post-event data collection and analysis

Development of account planning content development process

oSummarized and characterized work that was done and tailored it to a specific need and audience as part of a distinct proposal

Edited and enhanced various PowerPoint presentations based on live feedback and other stakeholder input

Developed messaging concepts with raw data to publish an infographic to distribute to the company

Conducted office administrative tasks including general reception, conducting outreach, analyzing and took action on inquiries

Clemson Forever Fund Phonathon Caller Fall 2017

Called alumni and friends of Clemson University to update information, inform them on what the Forever Fund and the Annual Giving Office does and inquire for possible donations

Jockey Hollow Girl Scout Camp Counselor Summer 2016; Summer 2017

Responsible for safety and wellbeing of campers

Organized events such as end-of-week celebrations, special activities and cookouts

Monitored and lead outdoor activities and aided campers in badge work

Identified and responded to camper behavioral issues and reported concerns to camp leadership

Provided leadership to campers and acted as a role model in all areas of camp activities including cleanliness, punctuality, chores, rules, and sportsmanship

Contributed to verbal and written evaluations, activity planning, and administration

Communicated with parents regarding participant experiences and expectations

Marshalls Sales Associate 2015-2017

Managed front desk as cashier and customer service specialist

Maintained sales floor, fitting room, and stock room

VOLUNTEER EXPERINCE

Clemson University Running Club VP & Service Project Coordinator 2017-present

Partnered with university club sports to coordinate a running program for area elementary schools

Recruited Clemson Running Club members to serve as volunteer coaches and elementary school students as participants

Acted as head coach at weekly practices, designed practice plans and activities, and organized end of season races and events

Member of Girl Scouts of America Life-time member 2004-present

Recipient of Girl Scout Gold, Silver, and Bronze Awards

Appalachian Service Project Volunteer Summer 2013-2018

ASP is a Christian ministry, open to all people, that inspires hope and service through volunteer home repair in Central Appalachia

Worked on and repaired low-income homes in the Appalachian Mountain region

Assisted with organizing events to raise money for volunteers and participants

COMPUTER SKILLS

Microsoft Word, Excel, and PowerPoint

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