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Manager Project

Etobicoke, ON, Canada
November 09, 2019

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Rossitza Krasteva

Career Overview

IT Senior Functional – Technical Consultant and Project Manager managed BPCS 6.04 implementation projects to ERP LX, WEBTOP Studio upgrades and installations, as well as Microsoft Dynamics 365 implementations. Excellent Business strategist, plan and manage multimillion dollar projects aligning business goals with technology solutions to drive process, improvements, competitive advantage and bottom line gains. Experienced senior consultant providing customer facing direct support for solution design, testing, training, and go-live support. Have very broad experience in managing multiple BPCS/ERP LX implementations. Highly motivated and dedicated IT Manager providing excellent customer needs assessment and satisfaction. Profound understanding of Infor’s software and solution implementation methodology.


•RPG/ILE Development Experience

•RPG Free form

•Project Management certification, Infor

•RF Warehouse Mobility Implementation and Development

•Strong analytical skills

•Cross-tier components implementation

•Database servers

•ITIL Certification

•Proficiency in TCP/IP protocols

•Structured query language (SQL) Expert

•Information security

•Project management

•GUI and tools

•Local remote systems support

•Programming and design skills

•EDI mapping and software

•Operating system iSeries V7.3, AS/400 Expert


•Aldon, Turnover, Change Management


•BPCS ERP LX 8.3.5 IT Professional

•IT Trainer

•WEBTOP, IDF and ION development

•Excellent problem-solving skills

•Customer needs assessment

•Microsoft Office, Project, and Visio

•Optimizing and performance tuning

•UAT Testing

•Go Live and Post Implementation Support


•Provide direction to the team to resolve customer issues

Education and Training

Certified Project Manager – Infor Inc. 2013

Master - Electrical Engineering, Technical University of Sofia, Bulgaria, 1986

Business Analysis, McMaster University Hamilton, ON, 2007

Project Life Cycle, SSA Toronto, ON, Canada 1999

Technical Concept & Fundamentals UNIX. SSA Toronto, ON, 1999

Development with ORACLE Forms 4.5, DESH TECH Toronto, ON, 1998

AS/SET Concepts and Fundamentals, SSA Toronto, ON, Canada, 1998.

BPCS Concepts and Fundamentals SSA Toronto, ON, 1998.

Specialization in RPG IBM AS/400: Programming RPG, AS/400.College of Rosemont Montreal, Qc, Canada. 1993

GUI Client Development. Seagull Toronto, ON

ITIL, CGI ON, Canada, 2008.

Project Management, CGI Toronto, ON, 2007.

Technical Skills



Total Years

Operating system iSeries V7.3, AS-400, RPG-400, RPG/ILE, ASSET, RPG Free Form, SYNON




Cognos, Powerplay, Impromptu



TCP IP protocol



MS Excel, Powerpoint, MS Access, MS



Office, SharePoint, Visio, Microsoft Project









ERP LX 8.3.5



BPCS 6.04






EAM Intermediate 3

SDA (Screen Design Aid) Expert 20

RLU Expert 20

SQL Expert 20


Managed 100 000 to 2.8 million dollar projects and achieved project scheduled goals.

Improved the accuracy of budget forecast

Successful Implementation of 1 million-dollar project for ERP LX and EAM.

Corporate ERP trainer – prepare training materials for Infor clients. Deliver workshops and training for ERP LX modules and EAM. Working closely with Infor educational department to prepare and deliver Infor educational services.

Established good working relationships with customers/clients.

Improved the margins of the projects by reducing fixed spending and overhead spending 19% through a variety of cost –improvement initiatives and through better utilizations of the resources

Increased the revenues by 15% by developing Alloy Surcharge Application for Order Entry Module of ERP LX

Exceeded the Customer Satisfaction rating by providing always the best development solution for the business.

Customized Order Entry Module by developing Quote Application Module that meet the custom business requirements. The development environment was AS/400, using RPG/400, RPG-ILE, embedded SQL, Webtop studio. The version of ERP – ERP LX 8.3.5

Successfully trained and mentored team of new developers to ERP LX, WEBTOP, IDF, RPG-Free Form, AS/400, embedded SQL statements, Query – 400.

Managed complex ERP LX deployment programs, facilitating acquisition of business requirements.

Prepared design specifications, developed reporting and analytics, tested and managed user adoption.

Work Experience

Trinity Industries Inc. Dallas TX December 2018 June 2019

ERP LX Senior Developer

Customizing ERP LX, development of new LX applications using RPG/LE and WEBTOP.

Write new Interface programs between FlowTrac and ERP LX; PeopleSoft and ERP LX, JD Edwards and ERP LX.

Develop new applications for a new process, using RPG Free Forms, where is needed to enter debit memos against purchase orders that have received material problem report. The applications are written on RPG Free Forms and weblicated for WEBTOP.

API development.

Write new Exit and trigger programs for ERP LX. Development is done with RPG Free Forms.

Write Testing and implementation plans. Coordinate the teamwork.

Outstanding ability to develop, test, debug, and modify application programs or code using RPGIII, RPGIV RPG Free, CL/ CLP, DB2/SQL and RPG/ILE programming. Extensively wrote store procedures and coding RPG programs with embedded SQL statements.

Working collaboratively with technical and management personnel to evaluate user requests and functional requirements for newly designed and modified iSeries/AS400 applications

Writing detailed technical specifications using structured analysis and design methodologies as well as programming and implementing various business applications and services using RPG language.

Performing code reviews for junior or less experienced programmers as well as evaluating error messages and troubleshooting application programming issues as required

Implementing effective and efficient software testing procedures as well as performing analysis of system issues and recommending necessary changes or new features

Preparing and maintaining technical documentation and pseudo codes for various applications as well as participating in the development of user manuals and standard operating procedures

Deploying the new software programs to the production environment, using Aldon.

Excellent with RDBMS concepts: DDS-physical files, Logical files, Data Dictionaries, Join files

Proficient with the Operating System iSeries V 7.3

Write Control Language programs to drive the upgrade and implementation process for ERP LX 8.3.5.

Write SQL statements and queries for testing the migration data.

Cube Packaging. Aurora, Ontario, Canada October 2017 – December 2018

Project Manager

Managing the implementation of Microsoft Dynamics 365. An innovative, accomplished, results oriented leader; skilled in global and enterprise-wide change initiatives and strategies. Proven track record of building and developing successful project team, engaging stakeholders and strengthening customer service while meeting business objectives. A dynamic leader and an articulate communicator with a talent for matching information technology to business needs. Extensive experience in developing and delivering progressive learning solutions.

Areas of expertise include:

•ERP Implementation methodologies

•Stakeholder Engagement & Adoption

•Global PPM Tool Implementations & Training

•Team Development & Operational Leadership

•Process Improvement

•Dedicated Project Manager and result oriented achiever

•Communications, Facilitation & Presentation

•Analytics & Decision Support

•Integrated Plan & Demand/Capacity Planning

•System Development Lifecycle

•Go live and Post Implementation support

Implementing new ERP System – Microsoft Dynamics 365, managing the implementation process. Organize the user training and post implementation support. Implementing a new EDI platform for Microsoft Dynamics using Vantage point. Configuring the new ERP System.

Infor Inc. Estero, Florida January 2017 – March 2017

IT Senior Consultant

Write Business Requirement Documents for client – Hertz.

Organize and support the project for collecting all the Business Requirements document for the new system for Hertz. Standardized the document follow up with the client, write the Functional Design Documents. Follow Infor Deployment methods to deliver on time and on budget the FDD.

Designs, develops, documents and delivers solution architectures that meet Hertz needs.

Leads architectural discussions with Hertz around proposed solutions.

Determines solution approach, identifies the critical path and defines an appropriate solution roadmap.

IT Project Manager

Infor Inc, Nelson Stud client

Upgrade BPCS 6.04 to ERP LX Implementation project

Leads the technical team and manage the offshore development activities. Prepare System and functional business requirement documents for Nelson Stud and translate the business requirements to functional and technical specifications. Implement IDF Framework and WEBTOP solution.

IDF development and installation.

Infor Inc. Pleasanton, CA June 2015 – August 2017

ERP LX Developer

Developing custom application for Infor Consulting Services. Projects values are ranging from $200 000 to 1.8 million

Technical Team Leader for the implementation of ERP LX. Hiring and training efficient cross functional teams and generating extensive cost saving by making the process more efficient. Working with offshore teams to upgrade BPCS to ERP LX 8.3.5. Lead the development team.

The project includes Upgrade of BPCS 6.04 to ERP LX 8.3.5. Implementation of F9 Financial reporting. Implementation of Trusted Link as EDI solution for the client and EDI file mapping. Provide training solution for IDF framework, ERP LX, WEBTOP Studio and ION.

The end client is Shaklee, #1 natural nutrition companies in the United States, deploing a suite of Infor Supply Chain Management solutions and upgrading their current deployment of Infor ERP BPCS to Infor ERP LX.

Coordinate the team work with offshore team and provide code review on RPG (all versions and System Analysis.

Write System Specifications for Data Conversion Software and Upgrades using RPG (all versions) and SQL Embedded Statements, Control Language. Write reports using RLU, SDA.

Technical environment is AS-400, RPG/LE, RPG Free forms, DDS, Query/400, Webtop, IDF, ION, SQL, SharePoint, XML, and Trusted Link for the EDI module. Control Language- CL, Operating system iSeries V7.3

Lawson ERP. Toronto, ON June 2015 – November 2017

Service Delivery Manager

Responsible for implementation of Lawson software for clients who are on Hypercare status.

Collaborates with key stakeholders, end users and other members of the business, patient care and Information Technology teams to optimize system configuration, function and access.

Evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities.

Works together with business advisory groups to provide system solutions that support and enhance the adoption of the electronic medical record and its supporting components.

Assures the Information Technology (IT) needs support the goals and objectives of the customer as well as the business needs.

Addresses system concerns for the end-users.

Responsible for addressing a high volume of system-related activities in a timely fashion while consistently maintaining a high level of quality and customer satisfaction.

Leads medium – sized projects.

Understands data flow to/from other systems and works with the Application Integration team to help resolve data integration issues

Manages system concerns for the end-users

Ability to represent customer needs in a complex multi departmental setting to then be able to offer focused solutions that take all angles into consideration

Warehouse Mobility – Infor Inc. Tulsa, Oklahoma, USA June 2013 – July 2017

Senior Developer

Involved with client customizations, RPG Free Forms, development and installation of Infor Warehouse Mobility software.

Provide customer solutions for Warehouse Mobility software and ERP LX. Development is on RPG (all versions).

Designing and deliver to the clients automated solutions for receiving, Inventory Adjustments, Putaway, replenishment, picking, packing and transportation solutions.

Develop and maintain effective working relationships with members of cross-functional teams Ability to lead and facilitate regular business reviews i.e. Steering Committees Always exceed the Customer Satisfaction rating by providing the best development solution for the business.

The projects were always delivered on-time and on-budget. The customer’s goals to stay current and remain competitive were achieved. Some of the projects were for clients: Astellas Pharmaceutical, Luitpold Pharmaceutical, Xylem water, Phelps Dodge and Hexagon.

Technical environment is AS-400, RPG Free Forms, RPG/ILE, DDS, CL, Query/400, WebTop, IDF, SQL, SharePoint, XML, and Java. Warehouse Mobility and BPCS, ERP LX, Operating system iSeries V7.3

Sandvik. Scranton, NY January 2009 to May 2013

Senior Developer

Support and development for BPCS LX ERP System in manufacturing and distribution environment: Multiple migrating projects to upgrade BPCS 6.04 to ERP LX 8.3.4 Migration of Visual Manufacturing and MOVEX to ERP LX 8.3.4. Upgrading ERP LX and WEBTOP to current releases. Developing new applications for Shop Floor Control Module for BPCS LX, using RPG/ILE, CL, DDS, and SQL. Write custom programs to drive and manage the migration process. Responsible for gap analysis, data validation, system testing and user training as it pertains to ERP LX 8.3.5. Provide senior level L2/L3 support including: program corrections, data corruption corrections and training.

Working with WebTop Studio, IDF and Cognos

Provided project/ change management support as well as 2-nd level help-desk support for ERP LX 8.3.4, BPCS 6.4, iSeries and IDF related issues.

Write System Specification Documents and UAT plan Documents.

Work closely with end user to perform UAT and implementation tasks.

Implement new Change Management Procedures.

Write conceptual designs and business rules for the new development.

Develop detailed business requirements and functional specifications for input to application development Write and Execute Test Plans.

Technical environment is AS-400, RPG Free Forms, RPG/ILE, DDS, CL, Query/400, Webtop, IDF, SQL, SharePoint, XML, and Java, BPCS, ERP LX, Visual Manufacturing, MOVEX, Operating system iSeries V6

CGI. Toronto, Canada June 2005 to December 2008

Senior System Support Analyst

Support BPCS ERP System (ACP, ARP, Manufacturing, ECM, ORD, PRM modules of BPCS): Prepare System Specification Documents and Test plan Documents.

Resolve Incident Tickets on a timely manner, supporting ACP, ARP, ORD, PRC, INV, and GL in Distribution and Manufacturing Environment.

Managing technical projects and activities associated with COTT Beverages Company.

Provide a high level of professional service to customers (both internal and external) consistent with CGI standards and procedures.

Working and managing the offshore (India, Mumbai) team: executing the System Change Request, System Request and Incident Issues.

Analysis operational, systems management and testing needs and identifies software alternatives to satisfy user requirements

Provide BPCS Support and expertise in Financial, Costing, Payroll and Billing.

Technical environment: AS-400, RPG Free Forms, RPG/ILE, DDS, CL, Query/400, SQL, SharePoint, XML, Java

SSA. CANADA Toronto January 1998 to January 2001

Technical Consultant

Development of new modules for BPCS on RPG, CL, and AS/SET.

Executed modification requests for numerous clients in the food, manufacturing, pharmaceutical and chemical industries.

Unit and System Testing for different modules of BPCS to verify accuracy and reliability.

Evaluated results of program tests.

Interfaced with other team members to coordinate the timing of teamwork.

Translated clients' business processes and technical requirements into solutions using SSA's CASE tools, integration technology, and technical project life-cycle methodology.

Technical environment: AS-400, RPG/400, RPG/ILE, DDS, CL, Query/400, WebTop, IDF, SQL, SharePoint, XML, Java

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