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Manager Operator

Location:
Johannesburg, Gauteng, South Africa
Salary:
9000
Posted:
November 09, 2019

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Resume:

CV OF SM PADELA

PERSONAL DETAILS

Title : Mr.

Surname : Padela

Names : Solomon Mandla

Gender : Male

Ethnicity : South African

Date Of Birth : 13 SEP 1983

Identity Number : 830**********

Driver’s License : code 10

Health Status : Good

Criminal Record : None

Home Language : Venda

Marital Status : Married

Dependents : 3

Home Language : VENDA

Other Language : ENGLISH/AFRIKAANS/ZULU/SOTHO/XHOSA

CONTACT DETAILS

Cell Number : 073-***-****

Second No : 071-***-****

Email Addres : adasp3@r.postjobfree.com

Email Address : adasp3@r.postjobfree.com

Residential Address : 3165 ext.3 Mahube Valley 0001

EDUCATIONAL QUALIFICATION

Institution : Hluzingqondo High School

Highest Grade : Grade: 12

Certificate obtained: General further education and training quality assurance council

ENGLISH

HG

AFRIKAANS

HG

VERNECULA

HG

HISTORY

HG

BIBLICAL STUDY

SG

BIOLOGICAL SCIENCE

SG

TERTIARY EDUCATION

Institution : Trespass Security Training Centre

Registration no : Ck 2002/01422/23

Private Security Regulatory Authority Reg No: 1037140T980

Security Training Course : Grade E, D, C, B

Date obtained : 26 march 2004

Institution name: NSN shooting academy

Course: 117705 knowledge of the firearms control act, 2000{act no: 60 of 2000}

Course: 119649 handle and use of a handgun 119649

Institution: name: Online intelligence

Course name : online ciims administrator

Certificate number : 1810-0039

Course completed : 4 to 5 October 2018

Institution name: online intelligence

Course name : online ciims lite user training

Certificate number : 1810-0008

Course completed : 01 October 2018

Institution name: Vuma Occupational Safety and Projects

In accordance with the standards as laid down by:

The occupational health and safety acts 85 of 1993

Mine health and safety act, 29 of 1996

Construction regulation 2014

1st Course name:NQF Level :3 credits:04 Demonstrate knowledge and use of handheld fire fighter equipment

Year : 05 November 2018

Institution name: Vuma occupational safety and projects

In accordance with the standards as laid down by:

The occupational health and safety acts 85 of 1993

Mine health and safety act, 29 of 1996

Construction regulation 2014

2nd Course name: NQF level: 02 credits:3 describe function of a she representative

Course completed : 05 November 2018

Institution name: Vuma occupational safety and projects

In accordance with the standards as laid down by:

The occupational health and safety acts 85 of 1993

Mine health and safety act, 29 of 1996

Construction regulation 2014

3rd Course name : NQF level: 02 credits: 05 provide risk based primary emergency care/first aid in the workplace

Course completed : 05 November 2018

CURRENTLY STUDYING: BOILER MAKER

INSTITUDE : EKURHULENI ARTISAN SKILLS COLLEGE

EMPLOYMENT HISTORY

1st COMPANY NAME : Gondo Security Services

Position : Control Room Operator/Cctv Operator/Site Manager Assistance

Year Served : From June 2004 TILL 2007 December

Duties : Admin duties

: Easy Roaster Planner

: Booking of Shift

: Training new members [s.o.p and sla policy]

: Incident Report/Monthly Reports

Reason to leave : Contract ended

Reference : George Sipho Matlala

Position : Operational manager

Contacts : 082*******

2ND Employment

Company Name : Savika Net care Services

Address : Net Care Rehab Hospital

2bunting, 2001auckland Park Jhb

POSITION : Control Room Operator/Cctv Operator

Duties : Easy roaster planner/booking sites as per sop

: Filling, Recruit new staff and give then training and site inspection as per company sop and sal

: Control absenteeism and replacement for sites

: Disciplinary Hearing Conductor

: Admin task

: Monitor and respond to incident

: Handle income calls and dispatch and alert armed reaction vehicle or emergency services

: Represent a company when giving service to the client

References : Mr. Edwin Silulu Cell=072*******

Position : Site Manager

Year Engaged : From 2008/1/1 TO 2011/4/09

Reason to Leave the Company : Company was Liquidated

3rd Employment

Company name : Chandel Security Services

Date Engaged : 01 July 2012 to January 2014

Position : Auditor and system checker/control room operator, site manager

Duties : Control room operator services PNP as our client

: Site Manager

: Booking staff on duty and receiving store stock check-in and out at receiving area

: Easy Roaster Planner

: Monitoring store incident and preventing shrinkage on stock over high risk

: Filling

: Incident investigator over internal in stores

: Sap controller

: Invoice Capturing

Reference : Gerd Oliver 084*******

Position : Store Manager

4TH EMPLOYMENT

Company : Clicks Distribution Centre ( DC midrand)

Date Engaged : 01/02/2014

Position : Auditing and System Checker and Analyst

Duties : Receiving stock from the supplier

: Auditing stock on chanting and bulking to dispatch

: Investigating loss on stock and fraudulent invoices

: Shrinkage Controller around the warehouse

: Pilferage count and pep counting

: AS400sytem Operator

References contacts : Hr Portia Mohale 083*******

Reference : Training Manager Mr Xola Cokoto cell:076991099/012*******

Reason to leave the company : Contract ended in February 2015

5TH CURRENTLY EMPLOYED AT ADT TYCO MONITORING CENTRE

Position: Started as a Call Center operator till awarded and promoted as a call center control room manager.

DUTYS AT WORK ARE AS FOLLOWED

DUTIES ON LISTENER 5LITE ALARM MONITORING

Managing control room according to company S.O.P

Managing control room staff from operator to dispatch

Complain handler

Inbound service call and queries from client

Leading by example in all monitoring task

On panic/pr call/renderzor/aa assist

Visual indications update

Code 11 backup

Code 12R/O

Code13accident

Code14false

Code16electric failure

Code18check alarm

Code19 need service call

Code20 saps/emergency service

Code22 reaction officer hijacked

Code to code means signal is actioned

Phn s/l

Phn media

Phn iqr

Client complain and problem solving on technical alarm issue

Vehicle tracking

Reference : Gerga Jansen

Contacts : 083*******

Reason to leave the company : contract ended when fidelity buy adt company in December 2015

6TH Employment

Company name : Kuru security services

Date engaged on 02/01/2016

Position : Area Manager and ground operation manager/Supervisor

DUTIES

Supervise daily ground operations of the company by planning daily posting, transporting and leasing with law enforcement and regulatory agencies.

Demonstrate outstanding leadership skills by providing guidance and support to staff in case of conflicts and site related issues.

Train old security officers and site supervisors on site operating procedures, internal company policies, uniform policy and labor related matter on leave and ensure that they are understood,etc…..

Act as a point of contract for all security officers, site supervisors on matter related to shifts, site shortages, posting, absents, etc…….

Supervisor security activities and performance on all sites run by the company

Participate in transportation of employees to and from site on daily basis.

Be responsible of employee’s roster distribution, changes, amendment recording and monthly conciliation.

Organize tactical and strategic planning of special security events for instance escort VIP protection, body-guarding and other high risk events.

Attend site issues and clients complains, draft site report and first hand incident report to be submitted to the relevant people

Conduct safety awareness sessions to promote a safe working environment on site run by the company

Delegate work responsibilities to supervisors and monitor employee attendance on daily basis.

Evaluate performance level of the various sites for quality purposes and oversee performance evaluations and appraisals for security officers, site supervisor and supervisors

Motivate and reward high performance employees by recommending salary increase, bonuses or promotions.

Plan and organize site meetings with staffs and occasionally meeting with clients for briefing and update

Market new contracts for the company

Meetings with new clients and old client

Controlling company fleet/petrol and maintenance

Conduct hearing in the company

Monthly report

Reason to leave the company not following labor law

Contacts details 062*******

.MRS NEO MURIEL MAWELA

POSITION- DIRECTOR

Date left the company was on the 10 April 2018

7th Employment

Mafoko Security Patrols Pty ltd

1060 PRETORIA STREET 0083

POSITION WITHIN THE COMPANY :{ 01} NATIONAL CONTROL ROOM MANAGER (FACILITIES MANAGER)

[02} FLEETMANAGER ASSISTANCE

[03] A SHE REPRESENTATIVE [NQL: 02 CREDITS: 03]

[PROVIDE RISK-BASED PRIMARY EMERGENCY CARE/FIRST AID IN THE WORKPLACE [NQL: 02 CREDITS: 05]

DEMONSTRATE KNOWLEDGE AND USE OF HAND HELD FIRE FIGHTER [NQL: 03 CREDITS:04]

MANAGER DUTIES: MANANGING CONTROL ROOM EMPLOYEES AND MANAGERS ON THE GROUND

PRESENTING COMPANY ON TENDER ISPECTION

WORKING WITH ALARMS FROM THE CLIENT THAT NEED ATT

ISO COMPETENT

IOD ASSISTANCE

DEMOSTRATION ON TENDER STAKE HOLDERS

EASY ROSTER DRAFTER UNDER 208HRS

CUTTING COST ON FLEET AND ON GROUND OPERATION

WATCH MANAGER ALARM SYSTEM FOR CLIENT ALARMS

RIOT TEAM INSTRUCTOR WHEN REQUESTED BY CLIENT

SEFEKO ALARM MONITORING FOR GUARD PATROL ON THE GROUP

ONLINE OCCURRENCE MONITORING

COMPLIMENT IN NUMBERS AND DETAILS FOR SITE BOOKING

INCIDENT AND INCIDENT INVESTIGATOR FOR CLIENT AND COMPANY

DRAFTING MONTHLY REPORT AND REFRESHING CLASSES FOR STAFF RETRAINING

KEEPING COMPANY STANDARD IN PLACE

ENFORCING COMPANY SOP AND SLA FROM OPERATION TO THE GROUND EMPLOYEES

PREPARING ISO STANDARD FOR THE COMPANY ON AUDITING SEASONS

CONTEGENCY PLAN FOR THE COMPANY

KEEPING SOP STANDARD FOR ALL SITE AS PER CLIENT REQUEST

IMPLIMENTING HEALTH AND SAFETY WITHING THE COMPANY

ASSESING FILES FOR PREPARATION OR ISO OR NATIONAL AUDI

CUTTING COST AND MAINTAIN COMPANY BUDGET OF FLEET

MONITORING COMPANY FLEET ON NETSTAR TRACKER

PULLING TRACKER REPORT FOR OPERATION AND CLIENT ON REQUES

INVESTIGATING OPERATION ON THE GROUND AND ASSES THEIR TASK GIVEN

FLEET MONITORING WITHIN THE COMPANY, CARRING ALL NECESITY ON FLEET DEPARTMENT, AND CONTROLLING FLEET SERVICES AND LICENCE RENEW

INVESTIGATE AND MONITOR HOW PROJECT MANAGERS OPERATE ON SITES UNDER COMPANY SOP

MONITOR HOW COMPANY VEHICLE ARE USED BY MANAGERS AND OPERATIONS

REPRESENTING COMPANY AND DEMONSTRATE WHEN THERE IS TENDER INSPECTION

CREATING PROCESS FLOW FOR THE COMPANY AND PREPARING COMPANY WHEN NATIONAL AUDIT TAKES PLACE

REFERENCE: MRS BOITUMELO LEPOTE

TEL:012*******

CELL: 079*******

SOLOMON MANDLA PADELA CHARACTER PROFILE

WELL BALANCED,MATURED,SELF~MOTIVATED,HARDWORKING PERSON AND HONEST,PERSEVE TO ARCHIVE GOALS AND OBJECTIVES,I AM ABLE TO INTERACT AND EASILY AND EFFECTIVELY WITH PEOPLE,I FEEL THAT I WOULD BE AN ASSET TO THE COMPANY AS I AM INTERESTED IN OTHER PEOPLE FROM ALL WALKS OF LIFE AND LIKE TO INTERACT WITH THEM.

I CAN COMMUNICATE EASILY AND EFFECTIVELY AND STAY CALM UNDER PRESSURE.

I HAVE THE ABILITY TO REMAIN TO REMAIN POLITE AND DIPLOMATIC WHEN DEALING WITH IRATE AND DISSATISFIED CUSTOMERS AND WILL GO TO AN EXTRA MILES TO SORT OUT THE CAUSE OF THEIR DISSATISFACTION.

I HAVE INTERGRITY AND GOOD HEALTH SO CAN ALWAYS BE RELIED UPON TO BE PRESENT AND PUNCTUAL.

CURRICULUM

VITAE

OF

S.M PADELA



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