Youth Services Specialist I - Platte Valley
Resume:
CHRISTOPHER SCOTT KAYS
Professional Summary
Motivated and energetic professional with 3+ years of experience in Higher Education. Expert level knowledge in federal financial aid and scholarships. Proven ability in negotiating difficult situations, building relationships, and adapting to the ever-changing regulations of student services and financial aid. Maintains a positive attitude while exceeding students’ needs and department expectations ***********@*****.***
11835 Ridge Pkwy #1438
Broomfield,CO.80021
Skills
Highly trained in Customer
Care, Cultural Sensitivity,
Problem Resolution,
Documentation, Reporting,
and FAFSA forms
Proficient in Peoplesoft, On-
Base Programs, Microsoft
Office
Efficient and organized
Commitment to Strategic
Initiatives
Effective written and verbal
communication
Critical thinking in a fast-
paced environment
Detail oriented
Quick learner
Equitable
Community
Involvement
Honorable Order of
Kentucky Colonels
Commissioned by the
Governor and Secretary of
State in 11/2010
Work History
Senior Financial Aid Advisor, University of Utah
Salt Lake City, UT 04/2019 - Present
Assists with administrative functions such as scheduling staff, assigning advisor responsibilities, training new advisors, and reporting
Conducts student need analysis and performs all aspects of the awarding and monitoring process including data entry, verification, consortium agreements, loan processing, appeals, and more
Certifies federal loan eligibility
Counsels Direct Loan recipients on debt management and repayment obligations and option
Makes professional judgement decisions regarding student eligibility Financial Aid Advisor, University of Utah
Salt Lake City, UT 01/2017 – 04/2019
Cultivated an active and working knowledge of Federal, State, and University regulations and procedures for federal aid and scholarships
Assisted with the operation and management of automated information and record keeping systems
Provided financial counseling to students receiving aid Parking Enforcement/ Administrative Officer, University of Denver Denver, CO 11/2016 – 12/2017
Campus wide education of University Parking policies and procedures
Enforcement of parking rule and regulations
Managed traffic flow, parking equipment, event parking, and pay stations
Responded to calls for assistance and completed reports regarding vehicle accidents, vehicle immobilizations, and motorist assists. Education
University of Louisville Louisville, KY
Bachelor of Arts, History & Social Science
Anticipated Graduation: 05/2020
Sullivan University Lexington, KY
Associates Degree, Business Administration- Accounting Emphasis Relevant Coursework: Accounting I & II, Management Concepts, Business Writing, Business Law, Professional Development
Graduated 05/1993
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