CHRISTOPHER SCOTT KAYS

Professional Summary

Motivated and energetic professional with 3+ years of experience in Higher Education. Expert level knowledge in federal financial aid and scholarships. Proven ability in negotiating difficult situations, building relationships, and adapting to the ever-changing regulations of student services and financial aid. Maintains a positive attitude while exceeding students’ needs and department expectations adasl7@r.postjobfree.com

502-***-****

11835 Ridge Pkwy #1438

Broomfield,CO.80021

Skills

Highly trained in Customer

Care, Cultural Sensitivity,

Problem Resolution,

Documentation, Reporting,

and FAFSA forms

Proficient in Peoplesoft, On-

Base Programs, Microsoft

Office

Efficient and organized

Commitment to Strategic

Initiatives

Effective written and verbal

communication

Critical thinking in a fast-

paced environment

Detail oriented

Quick learner

Equitable

Community

Involvement

Honorable Order of

Kentucky Colonels

Commissioned by the

Governor and Secretary of

State in 11/2010

Work History

Senior Financial Aid Advisor, University of Utah

Salt Lake City, UT 04/2019 - Present

Assists with administrative functions such as scheduling staff, assigning advisor responsibilities, training new advisors, and reporting

Conducts student need analysis and performs all aspects of the awarding and monitoring process including data entry, verification, consortium agreements, loan processing, appeals, and more

Certifies federal loan eligibility

Counsels Direct Loan recipients on debt management and repayment obligations and option

Makes professional judgement decisions regarding student eligibility Financial Aid Advisor, University of Utah

Salt Lake City, UT 01/2017 – 04/2019

Cultivated an active and working knowledge of Federal, State, and University regulations and procedures for federal aid and scholarships

Assisted with the operation and management of automated information and record keeping systems

Provided financial counseling to students receiving aid Parking Enforcement/ Administrative Officer, University of Denver Denver, CO 11/2016 – 12/2017

Campus wide education of University Parking policies and procedures

Enforcement of parking rule and regulations

Managed traffic flow, parking equipment, event parking, and pay stations

Responded to calls for assistance and completed reports regarding vehicle accidents, vehicle immobilizations, and motorist assists. Education

University of Louisville Louisville, KY

Bachelor of Arts, History & Social Science

Anticipated Graduation: 05/2020

Sullivan University Lexington, KY

Associates Degree, Business Administration- Accounting Emphasis Relevant Coursework: Accounting I & II, Management Concepts, Business Writing, Business Law, Professional Development

Graduated 05/1993

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