Deepti Banyal
******.******@*****.***
Summary of Experience
●Solutions focused, meticulous, results oriented professional offering 11+ years of experience in IT with proven success
●Expertise in manual and automation testing using MSTest, Selenium, and QUnit scripts
●Experienced in creating and executing test strategy and test case estimation for functional, regression, smoke, user acceptance, and end-to-end testing
●Extensive experience with ASP.Net, C#, SQL server 2005/2008, HTML5, JavaScript, and Ajax
●Excellent knowledge of web services and WCF services
●Expertise in requirement gathering, functional and design specification document preparation, high level application solution design, flow chart and use case preparation, requirement interface packages, and effort estimation
●Complete knowledge of all Software Development Life Cycle (SDLC) phases such as planning, analysis/design, development, and testing
●Complete knowledge of all Software Testing Life Cycle (STLC)
●In-depth knowledge in project execution adhering to Agile and Waterfall methodologies
●Strong understanding of various project management processes including project initiation, planning, implementation, monitoring, and risk management
●Worked as project coordinator between development team and business clients for proper project implementation (timely and accurately)
●Skilled in grasping the big picture, conceptualizing, developing, implementing solutions, and partnering closely with business leaders and senior level executives
●Highly motivated, pro-active, trained professional demonstrating continuous effort to improve and streamline operations, work processes, and requirement/system analysis
●Experienced leading a team of 10+ resources
Technical Skill Summary
●Defect Management Tools: Jira, HP QC/ALM, and TFS
●Automation Scripts: Selenium, MSTest, and QUnit
●Languages: C#.Net, Java
●Web Technologies/Scripts: ASP.Net, HTML5, JavaScript, CSS, Web Services, WCF, and jQuery
●Packages/Tools: MS Office including Visio, Excel, and PowerPoint
●Databases: SQL Server 2005/2008 and Oracle
●Release Management: ServiceNow
●Testing Platforms/Tools: Sauce Labs, Dynatrace, and SonarQube
●Testing Tools: Postman, Fiddler, and SoapUI
●Deployment Tools: Octopus and Jenkins
●Release Management: ServiceNow/HP Service Center
●Content Management Tools: TeamSite
Medline - Sales Compensation July 2019 – Sep 2019
QA Test Lead
●Actively collaborated with the SME and business stakeholders to clarify requirements, especially in terms of testability, consistency, and completeness
●Created and executed test scripts for newly developed Territory and Quota Management and Incentive Compensation Management system.
Allstate July 2016 – January 2019
Application/Test Automation Developer
●Created automation scripts using MSTest, Selenium, and QUnit
●Worked with product owners to define acceptance criteria and the definition of done in Jira stories
●Actively collaborated with the development team and business stakeholders to clarify requirements, especially in terms of testability, consistency, and completeness
●Participated proactively in daily stand up meetings, story grooming sessions, and team retrospectives as well as suggested and implemented improvements
●Created and executed automated test plans, cases, and scripts to uncover, identify, and document issues and their causes
●Measured and reported test coverage across all applicable coverage dimensions
●Designed and coded application components in an Agile environment using ASP.Net, C#, HTML5, and jQuery
●Delivered code on daily and weekly basis that was robust, functional, and scalable
●Test services/webAPIs using Fiddler, Postman, and SoapUI
●Took part in release management process for go/no-go on release as well as updated deployment status in Jira/ServiceNow
Cuna Mutual July 2015 – June 2016
Lead Automation QA
●Analyzed the requirements of project to fully understand the testing effort
●Identified the scope of testing required for a particular release based on the requirements document
●Estimated and obtained management support for the time, resources, and budget required to perform testing
●Organized the testing kick-off meeting and defined the test strategy
●Developed the test plan after discussions with the test team and ensured it was reviewed and approved by the management/development team
●Collected queries related to the requirements and got them resolved by working closely with business analysts, product managers and project managers assigned to the project
●Assigned tasks to all testing team members and ensured that all of them had a sufficient amount of work on the project
●Ensured that content and structure of all testing documents and artifacts was documented and maintained
●Checked and reviewed the test cases documents
●Kept track of new requirements as well as changes in requirements of the project
●Organized the status meetings and sent the daily and weekly status reports to the client
●Participated in on-going client calls and discussed weekly status with the client
●Acted as the single point of contact between business team, development, and testers
●Tracked and prepared the report of testing activities such as test testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
●Ensured the timely delivery of different testing milestones
●Reviewed defect reports and assigned valid defects to the relevant developer/development manager
●Managed defect reporting through HP Application Lifecycle Management (ALM)
●Assured the quality of application developed was in accordance with the needs of the customer
Allstate November 2012 – June 2015
System Analyst
●Gained full understanding of customer needs and translated them onto operational, functional, and technical requirements
●Facilitated communication with product stakeholders to understand product needs and priorities
●Interpreted business needs, translated them into requirements, and implemented solutions to meet project needs
●Created functional requirements and functional design documents
●Acted as an interface between business units, technology teams, and support teams
●Involved in project estimation at various levels
●Worked with developers to manage and handle break-fix issues resolution efforts including functional, performance, and integration testing
●Performed root-cause analysis to determine underlying problems and make recommendations for short and long-term solutions
●Planned and managed releases and product release cycles including coordination of user
●Responsible for chairing CAB review meetings and providing approval for changes after reviewing operational readiness with project teams
●Managed risks and interacted with IT project managers to mitigate issues that affected release scope or schedule
●Managed and coordinated implementation activities and chaired the bridge for deployment/checkouts
●Managed ServiceNow CO activities
●As part of effort estimation team, handled RFPs to estimate requirements
●Led and organized walk through meetings to review project roadmaps with IT project teams, QC/regression, and stakeholders
Allstate Insurance January 2009 – October 2012
Analyst/Programmer
●Worked with business stakeholders to define operational and project objectives
●Created functional requirements and functional design documents
●Acted as an interface between business units, technology teams, and support teams
●Ensured that all products, requirements, and design deliverables adhered to design and usage consistency by maintaining standards including conducting users acceptance testing and product verification with the business users
●Provided guidance to test teams to create detailed test plans and test cases
●Collaborated with delivery leads and quality assurance teams to conduct UAT and risk assessments, ensuring project readiness for production and validation
●Multitasked between multiple applications, projects, and project phases
●Created COs and was involved in deploying code to production boxes
●Responsible for ad-hoc SQL querying to provide various reports requested by clients
Allstate Insurance July 2008 – January 2009
Production Support
●Analyzed and fixed production support issues
●Actively supported deployments and testing on each of the development and production environments
●Involved in all code and deployment related issues in the project
●Responsible for application monitoring
●Managed and updated the release management documents on SharePoint that consisted of software release policies, procedures, processes, and standards
●Credited for ensuring the successful migration of software/hardware releases to production with no negative impact to operations