Manager Service
Resume:
Curriculum Vitae
Johannes Hendrik van der Walt
(Hannes)
Curriculum Vitae
Johannes Hendrik Van Der Walt
Potchefstroom Cell: 072*******
**** *-****: *********@*****.***
Surname van der Walt
Names Johannes Hendrik (Hannes)
Date of birth 1969/06/06
I.D. No. 690-***-**** 084
Nationality South African Citizen
Gender Male
Marital Status Married
Dependants One
Health Excellent
Religion Christian
Hobbies Golf, Reading, Hunting
Education
Grade 12
Gimnasium High School
Potchefstroom
South Africa
Military Service
1988 – 1990
1 Special Service Battalion
Armoured Car Unit
Bloemfontein
South Africa
Work Experience
1. Motor Vehicle Salesman
Mooirivier Motors (pty) Ltd, (Mercedes Benz Dealer), South Africa
01 November 1990 – 31 January 1992
Duties:
Work out customer needs and advise on suitable vehicle models and accessory options
Demonstrate vehicles to customers and test drive vehicles with customers
Quote or negotiate prices, and advise on warranties, delivery dates, and after-sales service
Take sales orders and prepare contracts of sale
Receive payments and process ownership transfer documents
Offer and negotiate trade-in prices for vehicles
Sell attachments and accessories for vehicles
Arrange customer finance for vehicle purchases
Assist with pre-delivery checks of vehicle operations.
2. Assistant Manager / Manager: Spare Parts
Mooirivier Motors (pty) Ltd, (Mercedes Benz Dealer), South Africa
01 February 1992 – 30 June 1994
Umfula Motors (Delta Dealer), South Africa
01 January 2000 – 30 September 2001
Duties:
Locate necessary spare parts and equipment and dispense them to vehicle mechanics, or to the public
Consult vehicle mechanics on daily basis to ensure the required parts are in stock
Responsible for placement of daily, weekly and monthly orders from Mercedes Benz South Africa / Delta South Africa
Inspect damaged parts brought in by customers to determine the proper replacement.
Identify parts required by customers according to description of problem (as explained by customer)
Use microfiche or computer to make sure that the part is the right one, and to check whether it is in stock
Examine returned parts for defects and confer with customers about exchanging the part
Make suggestions to customers for parts that are not stocked
Organizing of the storage and delivery of new spare parts
Mark incoming parts in the parts store according to a prearranged system
Receive and file telephone orders
Keep catalogues and price lists up to date
Responsible for reconciliation of daily and monthly sales and purchases
Supervise annual stock take of all spare parts
Maintain inventory of spare parts and equipment
Provide general information or advice to customers.
3. Workshop Service Advisor
Mooirivier Motors (pty) Ltd, (Mercedes Benz Dealer), South Africa
01 July 1994 – 31 December 1996
Duties:
Meet with customers to determine type of service required on vehicle or truck, and make the necessary reservation for service
Confer with customers to identify specific problems about the vehicle’s performance, by visual inspection or road test
Give summarized description of repairs required to assist mechanics to locate the problem
Estimate the cost of repairs and the amount of time needed to complete them
Order necessary spare parts from the Spare Parts Department
After completion of repairs, test drive vehicles to ensure customer satisfaction
Ensure that work done by mechanics are according to required standard and quality
Upon return of customer, answer all questions regarding repair work done
Prepares records of repairs, costs, and time involved for customer’s perusal
Handle customer complaints
Advise customers on types of services available
Administer safety precautions and procedures relating to mechanical equipment and repair shops.
4. Warranty Claims Administrator
Mooirivier Motors (pty) Ltd., (Mercedes Benz Dealer), South Africa
01 January 1997 – 31 December 1999
&
Umfula Motors (Delta Dealer), South Africa
01 January 2000 – 30 September 2001
Duties:
Administrating of all Warranty Claims on new vehicles, Spare Parts and Workshop repair claims
Submitting warranty claims to Mercedes Benz South Africa / Delta South Africa
Reconciliation of monthly Warranty Claims
Handle all customer enquiries with regards to claims.
5. Commercial Buyer / Technician
Naschem A Division of Denel (pty) Ltd, Abu Dhabi, U.A.E.
01 November 2001 – 28 February 2003
Duties:
Responsible for procurement of all installation equipment / material / tools
Identify possible suppliers
Gather quality inputs from technicians regarding specifications of equipment / material / tools to be purchased
Obtain quotations from various suppliers to ensure cost saving
Place orders on suppliers
Negotiate prices with suppliers
Responsible for daily/weekly expediting of orders placed on suppliers to ensure in time delivery of equipment / tools
In the case of unsatisfactory components delivered by a vendor, action must be taken to ensure that replacement products are delivered within specified time and that corrective action is implemented.
Budget control
Work as technician on all installations
6. Tank Workshop Artisan
Denel Middle East/UAE Military, Adu Dhabi, U.A.E
1 May 2003 – 31 December 2009
Duties:
Service, repair and maintenance of military vehicles (H45)
Test drive vehicle, do full inspection to determine actions that need to be taken for repairs and maintenance
Draw up list of spares needed for repairs
Locate part numbers from spares catalogue to submit to spares store
Compare parts received from store to original list and follow up on backorder parts
Overhaul pneumatic and hydraulic components
Ensure that repair and maintenance is done within prescribed time frame and standard and quality is of the highest level
Work closely with client during the service and after completion of work
7.Explosive Technician (Rumax Mining)
November 2010 – June 2011
Duties:
Going underground with mine drilling team
Make sure liquid explosives are underground and ready for use
Test explosive pump, make sure pump is functional and mixtures are correct
Fill drilling holes with explosives and test mixture again after completion
Make notes of blast patterns and explosive densities
Report back to manager
8.Supervisor at Biofert Feeds & Mainland Chemicals(Fertilizer)
June 2011 - November 2018
Duties:
Biofert Feeds (Production of Animal Feed)
Planning daily, weekly and monthly production schedule
Oversee daily operations: Sorting product from supplier, cleaning product
Oversee blending and mixture process are done correctly, prepare orders for clients
Invoicing, stock control, monthly statements for supplier and management
Recon statements from supplier
HR procedures
Logistic control
Oversee maintenance of equipment
Monitor haccp system
Quality Control on products
Do fumigation when needed
Health and safety
Intensive sheep farming
Mainland Chemicals (Production of liquid fertilizer)
Planning daily, weekly and monthly production schedule
Receiving of raw materials, check product against invoice
Prepare mixtures for final product according to chemical sheet
Complete mixture for final product
Do pH and Sg testing of product to determine if end product
is within spec
Maintenance on equipment
9. PETROL STATION MANAGER
QUEST PETROLEUM, KROONSTAD, SOUTH AFRICA;
SEPTEMBER 2018 – JUNE 2019.
Duties:
OPERATIONAL AND HUMAN RESOURCE MANAGEMENT;
FINANCIAL MANAGEMENT;
PETROL STATION, FUEL AND CONVENIENCE STORE ORDERS AND STOCK CONTROL;
EMPLOYEE PERFORMANCE DEVELOPMENT, EXECUTION AND EVALUATION;
TECHNOLOGICAL AND INFORMATION SYSTEM MANAGEMENT;
HEALTH AND SAFETY.
Computer Skills
Microsoft Word
Microsoft Excel
Additional course
Intensive sheep farming course
Strong Points
Hard working, loyal, trustworthy, dedicated, disciplined
Innovative and Creative
Working well as part of a team or alone as individual on own initiative
Getting on well with other people
Vibrant personality
Willing to do applicable tertiary education
Weak Points
Despise failures
References
1. Johan Burke
Umfula Motors
Tel: 082-***-****
2. Chris Strydom
Denel Middle East – UAE
3. Teo Buhrmann
Rumax Mining
Tel: 083-***-****
4. Driaan Weyers
Annexure
Contact this candidate