Medical Customer Service
Resume:
Devashinee Ramdass
Curriculum Vitae
PERSONAL DETAILS
Surname : Ramdass
First Names :
Contact :
Email :
Devashinee
***********@*****.***
Gender Female
Race : Indian
ID Number/Birth Date: 920-***-**** 08 9
Health : Excellent
Transport : Own
Residential Area : Gauteng
EDUCATION
Institution: Verulam High School – 2009
Highest Grade Passed:
Subjects:
12
English
Afrikaans
Mathematics
Engineering Graphics and Designs
Geography
Physical Science
Life Orientation
Institution: Affordable Intelligence Computer College & Secretarial Services
Qualification:
Advance Computing Level 3
COMPUTER
KNOWLEDGE:
Packages / Skills : § Microsoft
o Windows
o Word
o Excel
o Power point
o Access
o Outlook
§ Internet – Excellent with research and
compiling training material without plagiarism
§ Centricity (RIS) (Medical)
§ CRM (Medical Aid Billing)
§ Medical Aid API (Medical Practice)
Overview:-
I am a 27 year old female who is looking for growth and stability. I am an individual who always completes tasks with utmost discipline as I have a high degree of ethical standards. I am a highly proactive team member who can also work well independently. I always aim to go above and beyond with my set duties to ensure the best systems are in place to allow the organization to function as efficiently and effectively as possible. I am now seeking to transfer my considerable skills and experience as I shall welcome the opportunity to make a valuable contribution in my future workforce. Thank you for considering my application as I look forward to discussing my candidacy for the position with you.
CAREER HISTORY
COMPANY Jackpersad and Partners Inc.
EMPLOYMENT DATES April 2012 – November 2017
POSITION HELD Medical Secretary
Responsibilities are as follows:
• General Secretarial Duties
• ICD, NRLP Coding
• Confirmation and/or Obtainment of Authorizations for all Procedures
• Maintain Confidentiality
• Managing Phone Calls to set Standards
• Maintain Accurate Details and Documentation of Pre-Authorization Information
• Validation of Membership
• Benefit Confirmation
• Keeping Updated with Medical Terminology and Coding
• Medical PA
• Typing
• Payments
• Dealing with patients and appointment bookings
• Communicating with other doctors/surgeons telephonically
• Dealing with all other general office duties
COMPANY Blake & Associates
EMPLOYMENT DATES June 2010 – October 2010
POSITION HELD Debt Collections Agent
Responsibilities are as follows:
• General Admin Duties
• Telephonic Communication with clients
• Helping clients with complaints and misunderstandings
• Data Capturing
• Investigate reasons for non-payment by client
• Objection handling difficult clients
COMPANY Tsongo Logistics
EMPLOYMENT DATES December 2017 - Current
POSITION HELD Manager
Responsibilities are as follows:
• Fleet Management.
• Accounts.
• Handling the day end trip sheets.
• Customer Service.
Contact this candidate