I have over ** years of experience in a Customer Service environment, which includes 12 years as a Bank Teller and 5 years as a Sales Associate. I am used to working in a fast-paced environment that demands strong organizational, technical, and interpersonal skills. I am a highly trustworthy, loyal, ethical and discreet person who is committed to superior professional work. I am computer savvy and have hands on experience of quickly learning and mastering new technology.
CAPITAL ONE BANK 2000 - 2012
Bank Teller – Assisted customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. Informing customers about bank products and services.
PEP BOYS 2013 TO PRESENT
Sales Associate – Routinely help as many as 500 customers each day in a high-volume retail outlet. Answered customers’ questions and address problems and complaints in person and via phone. Help customers select products that best fit their personal needs. Educate customers on product and service offerings. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Process all sales transactions accurately and in a timely fashion.
TEXAS SOUTHMOST COLLEGE 1982 -1984
Data Entry courses
PORTER HIGH SCHOOL May 1982
Data entry experience, word processing and managing electronic files and records. Fluent in Spanish.
Lupita Gonzalez Vera Patti Matamoros Blanca E. Hinojosa
1194 Pasadero Dr. 465 N. Illinois 3083 Huntington Ct.
Brownsville, Texas 78526 Brownsville, Texas Brownsville, Texas 78526