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Customer Service Sales, Security

Oshawa, ON, Canada
November 07, 2019

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*** ******** ****** ****, ******, ON L*K*J* 289-***-****

Focused customer service professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 4 years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations.

Food preparation and safety

Strong work ethic

Food service background

Sale expertise

Creative problem solving

Money handling abilities

Quick learner

Cash register operations

Customer assistance

Customer support

Verbal and written communication

Vegan Jerk, 06/2019 to 10/2019

Anjeanette Hutchinson – Oshawa, Ontario

Maintained clean and organized appearance for all restaurant areas to attract and retain customers Restocked inventory and ingredient items to maintain optimal kitchen efficiency Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service

Greeted incoming customers and provided personable and knowledgeable service Presented friendly and positive attitude while communicating clearly with customers and colleagues Sales Associate, 09/2018 to 02/2019

Walmart Super Centre – Oshawa, ON

Assisted customers with product selection, sales, and returns Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives

Described merchandise and explained product operation to customers P S



Computed sales prices, totaled purchases and processed payments Recommended merchandise based on customer needs

Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue

Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations

Educated customers on product and service details and information Cashier, 03/2016 to 08/2016

McDonald's – Whitby, ON

Took orders, prepared foods and processed payments in full-service Worked with team to handle every customer need and build brand loyalty Maximized customer satisfaction by quickly addressing and resolving complaints with food or service Completed opening, closing and shift change tasks in full to promote store efficiency Listened to customers' comments, responded appropriately and forwarded issues to appropriate department High School Diploma: 06/2018

Bronxdale High School - NY

Accomplishments, Security guard license



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