Results-oriented individual with over 15 years of experience in corporate environment.
Proficient in office software systems, MS Office 365 (Outlook, Word, Excel and PowerPoint).
Cisco Certified (CCNP, CCNA, CVOICE).
Effective written and oral communication skills (English and Arabic).
Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
Ability to plan, organize, delegate and follow up on tasks, activities and projects.
Proactive problem-solving skills and ability to make decisions.
Ability to multitask, adapt and cope with challenging and changing situations.
Positive attitude, punctuality and solid work ethic.
OFFICE MANAGER at Saudi German Hospitals, Saudi Arabia from 2010 to Present
Responding to and handling staff inquires and concerns in a timely manner, over the phone and in person, and directing them to appropriate departments or resources, when required.
Preparing and distributing daily minutes of up to 4 meetings.
Follow up on tasks and projects assigned to staff in the office as well as teams in other departments.
Updating and maintaining Group President’s contact list.
Managing staff’s duty schedules, vacation plans and overtime remunerations on Oracle based ERP system.
Assisting in translation from English to Arabic and vice versa.
General bookkeeping duties including recording payments, invoicing, processing payments and follow up on outstanding receivable accounts.
ADMINISTRATIVE ASSISTANT at Saudi German Hospitals, Saudi Arabia from 2006 to 2010
Supported daily functions of the office including document management, filing, corresponding, ordering office supplies and maintaining inventory and other tasks as required.
Acted as the lead point when dealing with difficult clients to deescalate and handle situations with empathy.
Established, maintained, and assured that essential office communications systems and business machines are functional at all times.
Make arrangements for flight, hotel and airport pick up / drop off for senior management, Group President and his family.
Assisted in the development and implementation of operational policies and procedures
SECRETARY at Al Nakheel Supermarkets, Saudi Arabia from 2002 to 2005
Performed clerical duties such as typing correspondence and reports at 60 wpm, filing, and answering phones. Maintained and upkept various filing, including vendor information where necessary.
Assisted in preparation of correspondences on behalf of senior management.
Maintained an appointment calendar for senior management.
Make arrangements for flight, hotel and airport pick up / drop off for senior management.
Maintained all office equipment.
Attended and participated in management team meetings, prepared and distributed minutes in a timely manner.
High School graduate from Thamer International School, Saudi Arabia in 2002